Schlitterbahn New Braunfels Waterpark - 6 min drive
Gruene Hall - 7 min drive
Getting around
San Antonio International Airport (SAT) - 37 min drive
San Marcos Station - 18 min drive
Restaurants
McDonald's - 10 min walk
Jack in the Box - 3 min drive
Golden Corral - 9 min walk
Sonic Drive-In - 5 min walk
Taco Bell - 14 min walk
About this property
Hampton Inn & Suites New Braunfels
At Hampton Inn & Suites New Braunfels, you'll be within a 15-minute drive of San Marcos Premium Outlets. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
87 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free breakfast
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Meeting room
Conference space (625 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Built in 2010
Safe-deposit box at front desk
Fitness center
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Double sofa bed
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
Kitchen
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for an additional charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
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Frequently asked questions
Does Hampton Inn & Suites New Braunfels offer free cancellation for a full refund?
Yes, Hampton Inn & Suites New Braunfels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites New Braunfels?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Hampton Inn & Suites New Braunfels?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites New Braunfels?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn & Suites New Braunfels?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hampton Inn & Suites New Braunfels and nearby?
Hampton Inn & Suites New Braunfels has an outdoor pool and a fitness center.
Does Hampton Inn & Suites New Braunfels have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.
What's the area around Hampton Inn & Suites New Braunfels like?
Hampton Inn & Suites New Braunfels is a short 9-minute walk from Guadalupe River and 9 minutes' walk from Lake Dunlap.
Hampton Inn & Suites New Braunfels Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Gregory
Gregory, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
15 Dec 2024
The worse stay ever!!!
Check in at 3:00 pm. Room not ready . Said it would be another 30 to 45 minutes before it was ready . Gave us another room not handicapped ready . Room was not clean . Lights broken. Microwave broke and refrigerator broke. No parking for handicap. Desk was not helpful. Shower and toilet broken. Rude people no sleep due to screaming. Bed wore out . Has to be the worse hotel in the town . Oh I forgot hard to get into parking lot due to no entrance or road .
JAMES
JAMES, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Very nice offering hot breakfast and coffee and hot chocolate offered in the lobby. Very nice clean room
Ted
Ted, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
13 Nov 2024
One of the lamps didn't have a light bulb, the frig did not work and the chair fabric had been torn and sewn together. Nice breakfast. Overall, overpriced for the condition of the facility.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Miriam
Miriam, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
David
David, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Kelvin
Kelvin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Lesley
Lesley, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 Oct 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Hope
Hope, 3-night trip
Verified Expedia guest review
8/10 Very good
24 Sep 2024
Friendly Staff.... Great Breakfast
ROMEO
ROMEO, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Sep 2024
shaun
shaun, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 Sep 2024
I was double billed! I paid for this room through Expedia, and then the Hampton charged me as well! They could not resolve it when I checked out; they promised to talk to the manager and send me an email that they had fixed it. The only email I received from them shows my bill and the room being charged to my credit card. This is absolutely unacceptable!!
Lida
Lida, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Bayan
Bayan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Stephanie
Stephanie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Denise
Denise, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Robert C.
Robert C., 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Aug 2024
Rooms were advertised as having 2 queen beds and a sofabed and would sleep 5. Arrived there were no sofabeds in amy of the rooms. Had people sleeping on the floor.
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Helpful & friendly staff, clean room, nice bathroom & a well made breakfast. We will definitely return.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Aug 2024
Walls were dirty, bed had bug and dried s3m3n
Dante
Dante, 2-night trip
Verified Expedia guest review
2/10 Poor
18 Aug 2024
Bitten by ants in room
Lance
Lance, 2-night trip
Verified Expedia guest review
4/10 Fair
14 Aug 2024
The sheets on the sofa bed were disgustingly stained and dirty.
They appeared to have large blood stains!!
We did not notice until late that evening when we opened it up. The hotel was prompt in bringing new sheets but did not take the others away.
Evelyn
Evelyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Good location, good breakfast, spacious room.
Amy
Amy, 1-night family trip
Verified Expedia guest review
8/10 Very good
13 Aug 2024
Adequate for overnight
Hotel located on a very. Use street so a little difficult to get in and out of the parking lot. Our room had quite a few problems, plumbing, thermostat fell off the wall, towel bar fell off the wall