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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Ashford hotel with 2 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Property grounds
Superior Room (Manor)

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Bar
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Conference center
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is CA $306
CA $367 total
includes taxes & fees
Jan 13 - Jan 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room (Manor)

Classic Room (Manor)

Classic Room (Manor)

Highlights

Heating
TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Luxe)

In-room safe, free WiFi, bed sheets

Room, 1 Double Bed (Luxe)

Highlights

Heating
TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Heating
TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ashford International Hotel & Spa

Pool
Spa
Pet-friendly
Free parking
8.0 out of 10, Very good, (1000)
The price is CA $117
CA $141 total
includes taxes & fees
Feb 2 - Feb 3
Ashford International Hotel & Spa
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About the area

Map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

What's nearby

  • Willesborough Windmill - 7 min drive
  • Ashford Designer Outlet - 8 min drive
  • Port Lympne Wild Animal Park - 14 min drive
  • Port Lympne Wild Animal Park and Gardens - 14 min drive
  • Canterbury Cathedral - 26 min drive

Getting around

  • Gatwick Airport (LGW) - 61 min drive
  • London (SEN-Southend) - 73 min drive
  • Wye Station - 3 min drive
  • Charing Station - 8 min drive
  • Canterbury Chilham Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dobbies Garden Centre - ‬4 min drive
  • ‪The Old Mill - ‬3 min drive
  • ‪Marino's Fish & Chips - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

When visiting Ashford, Eastwell Manor, Champneys Hotel & Spa is a great choice to consider. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Manor, one of 2 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing
  • Skydiving nearby

Working away

  • Meeting rooms
  • Conference center (5586 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Champneys has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Manor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Pavilion - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Spa access is available for an extra charge of GBP 60 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 60 per day
  • Pool access available from 7:00 AM to 10:00 AM
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa offer free cancellation for a full refund?
Yes, Eastwell Manor, Champneys Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eastwell Manor, Champneys Hotel & Spa?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 AM.
Are pets allowed at Eastwell Manor, Champneys Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 10 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Eastwell Manor, Champneys Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Eastwell Manor, Champneys Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Eastwell Manor, Champneys Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as skydiving. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the spa tub. Eastwell Manor, Champneys Hotel & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Eastwell Manor, Champneys Hotel & Spa?
Yes, there are 2 onsite restaurants, featuring alfresco dining.

Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

A little disappointing 😞
Our stay at Champneys Ashford this time wasn't as good as last time unfortunately. We couldn't enjoy the spa freely because of the restrictions on entry times for certain guests. Also, the chlorine levels were so high that everyone's eyes were stinging. And on the second day, the jacuzzi wasn't working at all. There were no robes in anyone's rooms so people were having to chase around to find their own robes. The bedroom was filled with cobwebs and was quite chilly, but somehow I managed to get burnt by the piping hot towel rail in the bathroom. A bit dangerous! As a married couple, we wanted a romantic spa break so booked a double room. However, we ended up with twin beds pushed together. So no snuggles for us unfortunately. The breakfast was okay, and the staff were very friendly, but we waited over 45mins for our breakfast to be cooked which took us past the 11am checkout time, and then we almost missed our cab to the station. Let's hope they don't deduct my account for late checkout. Unfortunately I don't think we will be back again. Although the grounds are beautiful, the standards seem to be slipping.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Raylee, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful property steeped in history with fantastic grounds ,restaurant and spa
Dan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Natasha, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best in Kent
One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended
ANTHONY, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Autumn visit
Stunning old mansion, beautiful views and gardens , escape from the real world to past times , we took two dogs , lovely walks , we didn't use the spa , outdoor pool was very nice, our room was away from the main house in the mews , I would say a little tired and needing some love and attention but warm and comfortable, everything worked. Breakfast was very nice good selection service good , our last day breakfast was a let down , served cold and not as good as the other days (maybe different chef). We were lucky enough to be shown some of the rooms in the main house stunning with amazing views old fashioned luxury with modern twists , yes it's old and needs constant maintenance more in some areas , but for us a very nice break loved the peace and quiet , don't be put off by the poor reviews go and see for yourself We can all pick faults and give bad reviews for small things that irritate, annoy it's a lovely old mansion enjoy it
David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing stay beautiful grounds to walk on also breakfast was great plenty to have from fruits to a full english breakfast !!!
Natasha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

6/10 Good

We stayed at Eastwell Manor for our wedding anniversary and before giving feedback I should say we were very fortunate to get a fantastic deal on Expedia so paid significantly less than others we spoke to at the hotel. However, I have based my review on it being a Champneys 4 star hotel. The grounds are absolutely stunning. 5 stars! But there’s not really anywhere to sit and enjoy them. Checking in was fine, but when we went to our Mews our key didn’t work. We had to return to the manor twice to sort this out as the second time it still didn’t work. It therefore took us about an hour to eventually get in our room which ate into our evening spa time, but the staff were very good and they did kindly give us a free drink in the bar. The room was fine, a bit bare but nice enough. We were told by staff that this room was usually used by staff who lived there. I think we were put in that room due to my asthma and dog allergy. It had a lovely large bed, bit hard so gave me a sore back. Bathroom was nice but it was a bit dirty, cobwebs, mould in shower. The windows didn’t close in the bedroom which meant it was a bit noisy from outside, and it was cold overnight. Breakfast on the first day was very stressful and it slow and it took over an hour to get our food. They were clearly understaffed. The second day was quieter and much better. We have stayed at other Champneys and this doesn’t compare. Luckily we only paid Expedia prices though as not worth the full price.
Matthew, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Karen, 3-night trip
Verified Expedia guest review

6/10 Good

A slightly disappointing stay. We were in the Mews Cottages which were cheaper, but the room was nothing like the pictures. There were cobwebs everywhere, a very cheap and old shower head with taps to control temp but extremely hot water. The taps, plugs etc were all very old and covered in limescale. The carpet was poorly fitting and wrinkling everwhere and the mattress felt old and needed a topper. I felt these things could easily be repaired for future guests. Breakfast was good but a long (20 minute wait) for hot food after ordering. Majority of staff were really friendly but it’s a shame the hotel is let down but the tiredness of it all including gardens, bedroom and spa. I have never been in a pool with so much dirt at the bottom of it.
Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect
ANTHONY, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Had a weekend stay. The mews room was nice and the grounds were beautiful. Overall it was a pleasant stay and I had a good time but it was not luxurious. The service in the dining areas was not great. We did not stay for dinner but at breakfast and lunch we had to call over staff whenever we wanted to order, food came before drinks, breakfast buffet was average. The lunch and ordered breakfast were lovely though. The spa was also average. Pool was nice but there were not enough seats for the amount of people there so not relaxing when you need to find somewhere. One of the pools was out of order as was a sauna, it was also extremely warm in the spa area.
Jessica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Anusha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

2/10 Poor

A terrible stay. It started with being told at check in that the spa wasn’t available to us until 5pm. Once going to the spa, no beds to relax on. Pool was dirty, with missing tiles which resulted in my cutting my foot. When reporting this to reception they issued me a plaster but that’s all, no care. Room was basic, dated and dirty with spiders webs in the corners. There was a wedding on the day we stayed, noisy at night from guests. Went to relax at eastwell but was not the place to relax. Wouldn’t recommend and a disappointing birthday stay
Alan, 1-night romance trip
Verified Expedia guest review

6/10 Good

JP, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overall disappointed
We stayed here for a special occasion being our anniversary but unfortunately found the hotel to be really poor overall. The main problem like many of the comments in the spa facilities and pool area, it’s the opposite to a place to a relax and more so a place you do not really want to be. Breakfast included was stale and poor and paid breakfast is at an extortionate price. We wasn’t offered any spa options nor would I pay for it. Seems a real shame as other Champneys have been so nice
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place with beautiful grounds. Only thing that let it down was that the staff are massively stretched. They need more staff so that they are not constantly running around. The staff were great, they just need a bit more help .
Ross, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Do not waste your money
Service is terrible. It gets worse and worse. We used to love this hotel. Takes 1 hour to get drinks. Then on check out we are informes everything has already come off our paymebt card. Denanded to check the bill and were massivly over charged. Still waiting the reimbursement 3 months later.
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Mary, 1-night trip
Verified Expedia guest review