6/10 Good
14 Jan 2025
Contaminated pillow
The pillow was contaminated. I can’t sleep for two nights until I opened the pillow case and saw the pillow had uneven cube fillings and also a big yellow stain. Disgusting. The next door guests got room cleaned every day and they only stayed for two nights. I had to request so they cleaned on the third day. Also the shower door fell in the middle of the night. When requested through communication with the owner called Paula via hotel.com, the property manager knocked on my door next day at 9am when I just fell sleep and she was angry. It was like all my fault. I need some money back for my stay.
Lina
Lina, 4-night trip
Verified Hotels.com guest review