Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping center, near Kaaba

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Pullman ZamZam Makkah

Deluxe Junior Suite, 2 Single Size Beds, City View
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Deluxe Junior Suite, 2 Single Size Beds, City View
Spa
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Connecting rooms available
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The price is CA $309
CA $373 total
includes taxes & fees
Jan 19 - Jan 20

Room options

Available filters for rooms
Showing 22 of 22 rooms

Classic Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 5
  • 2 Twin Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 70 sq m
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

Classic Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 55 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 4
  • 3 Twin Beds

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 4
  • 3 Twin Beds

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 5
  • 2 Double Beds

Classic Accessible, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Deluxe Room, 2 Double Beds (Haram View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 5
  • 2 Double Beds

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 6
  • 2 Twin Beds

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 7
  • 1 King Bed

Classic Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 5
  • 2 Twin Beds

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 6
  • 2 Twin Beds

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 4 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 4 Twin Beds

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 1 min walk
  • Great Mosque of Makkah - 2 min walk
  • King Fahad Gate - 4 min walk
  • Well of Zamzam - 6 min walk
  • Kaaba - 6 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 71 min drive
  • Makkah Station - 12 min drive

Restaurants

  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الطازج - ‬1 min walk
  • ‪الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

Hotel Pullman ZamZam Makkah offers a great location, putting you within just a 10-minute walk of Great Mosque of Makkah and Kaaba. For a bite to eat, guests can check out Al Zahra, one of 2 restaurants, which serves breakfast, lunch, and dinner. Fellow travelers love the breakfast and location.

Languages

Arabic, English, French, Hindi, Indonesian

At a glance

DONE

Hotel size

    • 1315 rooms
    • Arranged over 33 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (SAR 400 per day)
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of SAR 400 (subject to availability)

Renovations and closures

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 400 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts major credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Does Hotel Pullman ZamZam Makkah offer free cancellation for a full refund?
Yes, Hotel Pullman ZamZam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pullman ZamZam Makkah?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Pullman ZamZam Makkah?
Yes. Valet parking costs SAR 400 per day.
What are the check-in and check-out times at Hotel Pullman ZamZam Makkah?
Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Pullman ZamZam Makkah?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Pullman ZamZam Makkah like?
Hotel Pullman ZamZam Makkah is in Al Hajlah, a short 6-minute walk from Kaaba and 2 minutes' walk from Great Mosque of Makkah. Travelers love the hotel's prime location.

Hotel Pullman ZamZam Makkah Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic
Noraini, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Noorjahan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
Hotel service and customer relationship was amazing. Family friendly and security was top.
jamila, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Asger, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MAJEED, 3-night trip
Verified Hotels.com guest review

2/10 Poor

yasser, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall experience is very good
Muhammad, 5-night trip
Verified Hotels.com guest review

6/10 Good

Bed bugs!! Please fix it for the sake of God!
I was there for two nights. The second night I got terrible bed bug bites. That was really bad. They should really improve the cleanliness of their rooms and make sure there is no bed bugs or cockroaches. The amount of money they charge for their rooms would be justified if there were no bed bugs! Food is good quality and the staffs are mostly good and helpful. Another issue was: I paid for haram courtyard view room but I received a room without the haram view. So they should have charged me less for not giving me the right type of room.
K M, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad, 4-night trip
Verified Hotels.com guest review

8/10 Very good

JAVAID, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall experience and services are pretty good except one issue. I booked a room with Haram view but firstly they gave us city view then after our insists they gave us a room with the partial view. I was disappointed as I paid extra for the view and there is no refund for that.
ASMA, 3-night family trip
Verified Expedia guest review

6/10 Good

Okay, subpar
For a 5 star hotel, you would expect better. It was an okay experience. We had half board included with breakfast and dinner. Do not recommend it at all at this hotel. The food was almost inedible and was horrible. There were not too many choices and the cusine was veryyy limited. We stayed at zamzam before to but this was the first time we included dinner. Save your money and don't at here. Hotel rooms were good, service was regular. Nothing above and beyond. We have stayed at swisshotel and the food snd service was always better
Usman, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Noise around the room from lobby
Mahmoud, 3-night trip
Verified Expedia guest review

8/10 Very good

Muhammad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Afshan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very old and not well maintained
Jannatul, 3-night family trip
Verified Expedia guest review

6/10 Good

Maryan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Moeen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent stay, perfect location. Room good, and taken care of by Mohammad Jane. Breakfast was great. Plenty of eating places in and around the clock tower.
Mohammed, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amir, 4-night trip
Verified Expedia guest review

8/10 Very good

Shahnaz, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Esmaeel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Syed, 1-night family trip
Verified Expedia guest review

4/10 Fair

Electric sockets were lose, cabinets above sink were moulded, the safe was completely lose and unscrewed from wall, only had two working charging sockets for a 3 bedroom, bathroom was below average for a 5 star. Overall I have stayed in a better 2 star hotel. Not worth this price at all
Mohammad, 3-night family trip
Verified Expedia guest review