Des Moines International Airport (DSM) - 24 min drive
Restaurants
Starbucks - 6 min walk
Royal Mile - 6 min walk
Court Avenue Restaurant & Brewing Company - 5 min walk
El Bait Shop - 2 min walk
Fongs Pizza - 6 min walk
About this property
Residence Inn Des Moines Downtown
Residence Inn Des Moines Downtown is a great choice for a stay in Des Moines. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
127 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 20.00 per day)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:30 AM
Coffee/tea in a common area
Barbecue grills
Free reception
Traveling with children
Grocery/convenience store
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Meeting room
Conference space (388 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Spa tub
Vegan dining options
Vegetarian dining options
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
37-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Alarm clock
Bed sheets provided
What to enjoy
Separate dining area
Separate living room
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 30 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 4.0 percent
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from November 15 2024 to November 14 2025 (completion date subject to change). The following areas are affected:
Exterior
Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Self parking costs USD 20.00 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn Aparthotel Des Moines Downtown
Residence Inn Des Moines Downtown
Residence Inn By Marriott Des Moines Downtown Iowa
Residence Inn Moines Downtown Aparthotel
Residence Inn Moines Downtown
Residence Inn Des Moines Downtown Iowa
Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel
Residence Inn Des Moines Downtown Des Moines
Residence Inn Des Moines Downtown Hotel Des Moines
Frequently asked questions
Does Residence Inn Des Moines Downtown offer free cancellation for a full refund?
Yes, Residence Inn Des Moines Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn Des Moines Downtown?
Yes, there's an indoor pool.
Are pets allowed at Residence Inn Des Moines Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn Des Moines Downtown?
Yes. Self parking costs USD 20.00 per day.
What are the check-in and check-out times at Residence Inn Des Moines Downtown?
Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
Is there an onsite casino at Residence Inn Des Moines Downtown?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.
What is there to do at Residence Inn Des Moines Downtown and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Residence Inn Des Moines Downtown also has a fitness center and a picnic area.
Does Residence Inn Des Moines Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and an ice maker.
What's the area around Residence Inn Des Moines Downtown like?
Residence Inn Des Moines Downtown is in Downtown Des Moines, a short 5-minute walk from Des Moines Civic Center and 6 minutes' walk from Principal Park.
Residence Inn Des Moines Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Jan 2025
Corissa
Corissa, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 Jan 2025
Really great customer service. The walls were pretty thin so probably not the best for light sleepers
Fatima
Fatima, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Brandon
Brandon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Good!
Good! The place was clean! There were a few noticeable repairs needed but nothing that prevented us from doing anything.
Pool was HELLA cold. But it was December, so that could’ve been a product of cold coming through big glass windows.
Ben
Ben, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 Dec 2024
Willis
Willis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Lyle
Lyle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Clarinda
Clarinda, 1-night business trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2024
My son went to the swimming pool area and stepped on glass while walking to the pool.
Some blood but not serious.
Our fold out couch bed had large metal spring sticking out of the side! I considered it dangerous!
We had an extra pillow and blanket brought up.
When the lady delivered the pillow and blanket we showed her the metal spring sticking out of the fold out bed. She agreed it was a danger and she would tell her manager and have them call me.
Quite disappointing no follow up from the manager!
I will say the staff at the front desk when we checked in were extremely polite and professional!
Due to NO follow up from the manager we will not stay at this hotel again.
This is sad to see for the awesome staff at the front desk they have to have this underperforming management!
we stayed in room 301
checked in on 10/24/2024 aproximatly 3pm
pillows delivered and report of the dangerous fold out bed on 10/24/2024 aprox 9pm
wish I would have taken pictures of the injury and fold out bed as I see now that I could have uploaded the pictures
quite disappointing.........
Spencer
Spencer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Danielle
Danielle, 3-night trip
Verified Hotels.com guest review
2/10 Poor
25 Oct 2024
Worst experience I’ve had in a long time. Room was not clean, didn’t appear to he vacuumed as there was hair in many locations of the room. There were a group of young men wrestling on the floor above me until midnight literally shaking the ceiling fixtures in my room so when I go to call the front desk the phone isn’t working. To top it off this morning there is no hot water. However, the man at the desk, don’t know his name had spiked hair and was working at 11:00 am, could have cared less about any of my complaints and promptly dismissed me. As I waited for my car I could see that he as very busy watching videos on his phone. I cannot recommend this hotel nor will I stay here. Such a shame as I have stayed her in the past and it was top notch.
Paula
Paula, 1-night trip
Verified Expedia guest review
6/10 Good
23 Oct 2024
Okay, but keep expectations in check
Meh. The entrance is odd. It had 2 gigantic dumpsters taking up more than half the entrance parking and it's located on narrow street. Room had a musty smell; not terrible but was there. The hotel ran out of hot water by 2 pm on a Sunday and didn't get restored until 8 pm. Courtyard was nice, but would be better if spider webs and trash was cleaned up better. The front desk representative named Dee was super nice and awesome.
Travis
Travis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
We picked this hotel since it was close to the marathon start/finish line. We’re coming back next June for the Ironman and staying for the same reason.
The only downside was the pool was too chilly. Love the location though!
Katie
Katie, 2-night trip
Verified Expedia guest review
4/10 Fair
20 Oct 2024
I stayed here for a marathon. There was zero hot water in the shower the entire stay. The room smelled musty. And the room above me stomped around all night and I didn’t sleep one ounce. It was really frustrating to only have cold water in the shower after a marathon.
Meghan Marie
Meghan Marie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Oct 2024
Heather
Heather, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Ruth
Ruth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
Good location. The layout of the building was somewhat confusing. Our room window faced a blank outside wall. Seemed to be doing a lot of updating and construction. Hallway carpets and elevator floors were dirty and stained. Bed was very comfortable and room was well appointed with a kitchen and bar area and clean. Wall light on bed wall was broken and shelf in bathroom was about to fall off along with the tp holder. Reported to front desk. Very good selection of options for breakfast.
Curt
Curt, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Great location Downtown, walk right across to the river and great views of the city. Great staff, clean and updated residence inn. Good hot breakfast. We will stay again.
terri
terri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Hotel is in the middle of renovations, but our rooms where far away from all the construction and did not have any effect on our stay.
Frank
Frank, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Rhonda
Rhonda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Close to down town. Walking around.
Christis
Christis, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Unacceptable in terms of house keeping, none, after asking repeatedly. Remodeling dust everywhere while eating breakfast, doors not shutting properly. Pool looked like milk. I was not happy overall
Darlys
Darlys, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Will be back!
Excellent check-in staff, great roomed, great location so close to everything downtown.