Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
New Orleans Union Passenger Terminal - 15 min walk
Carondelet at Gravier Stop - 2 min walk
Canal at Baronne Stop - 3 min walk
Canal at Dauphine Stop - 3 min walk
Restaurants
Daisy Dukes Express - 4 min walk
Fiery Crab Seafood Res - 2 min walk
Monkey Board - 3 min walk
Gallier's Restaurant & Oyster Bar - 3 min walk
Cajun Mikes Pub 'N Grubb - 2 min walk
About this property
Aloft New Orleans Downtown
When you stay at Aloft New Orleans Downtown, you'll be in a fantastic location, just a 5-minute walk from Canal Street and Bourbon Street. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Carondelet at Gravier Stop is steps away and Canal at Baronne Stop is 3 minutes.
Languages
English, Spanish
At a glance
Hotel size
188 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total, up to 40 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Secured covered onsite valet parking (USD 43 per night; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
WXYZ Bar - This bar specializes in American cuisine. Happy hour is offered.
Re: Fuel - This bistro serves breakfast and light fare. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation, per night
Parking
Covered valet parking costs USD 43 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Aloft New Orleans Downtown Hotel
Aloft Hotel
Aloft New Orleans Downtown
Aloft
Aloft New Orleans New Orleans
Aloft New Orleans Downtown Hotel
Aloft New Orleans Downtown New Orleans
Aloft New Orleans Downtown a Marriott Hotel
Aloft New Orleans Downtown Hotel New Orleans
Frequently asked questions
Does Aloft New Orleans Downtown offer free cancellation for a full refund?
Yes, Aloft New Orleans Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft New Orleans Downtown?
Yes, there's an outdoor pool.
Are pets allowed at Aloft New Orleans Downtown?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft New Orleans Downtown?
Yes. Valet parking costs USD 43 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Aloft New Orleans Downtown?
Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Aloft New Orleans Downtown?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (12-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Aloft New Orleans Downtown and nearby?
Aloft New Orleans Downtown has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Aloft New Orleans Downtown?
Yes, WXYZ Bar offers American cuisine.
What's the area around Aloft New Orleans Downtown like?
Aloft New Orleans Downtown is in New Orleans Central Business District, a short 2-minute walk from Carondelet at Gravier Stop and 3 minutes' walk from Canal Street. Travelers say the area is walkable and good for shopping.
Aloft New Orleans Downtown Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Shower
Parking
Bar
Lobby
Bathroom
Family friendly
What guests liked
The area offers great places to eat and drink within walking distance, with plentiful dining options available. (4 reviews)
The property offers a small kitchen that cooks simple breakfast items and a variety of snacks and drinks for a cost. (3 reviews)
The pool was a highlight, being described as amazing, great, and relaxing, with some even enjoying playing pool in the lobby. (6 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
27 Nov 2024
I've stayed here a couple times before, but this time didn't measure up to my previous stays. The safe to the room wasn't working and after requesting service, it was never fixed. My toilet wasn't flushing at first and maintenance came to fix it. It was better but still slow flushing. My tv channels did not work at all during my entire stay
Angelica
Angelica, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Charlotte
Charlotte, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Comfy Stay!
My brother and i stayed at this hotel. I had stayed at Aloft Tampa a few years ago so i had high expectations.
New Orleans Aloft was cool. 4.5 out 5. Pool table available, Bar downstairs and overall Solid choice.
Miguel
Miguel, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
26 Oct 2024
It’ll be great once they fix the alarm problems.
The hotel was clean and in a great location. Staff were friendly when checking in/out and when we had questions about things to do/which direction to take.
Why two stars? That’s because on our first night at approximately 11:30pm the alarm starts blaring. It’s supposed to, I get it. We get ourselves together and start heading for the stairs. Then the alarm stops and an announcement plays that there is no emergency and to disregard the alarm. Ok, back up the stairs to the room. Now repeat this for the next 30 minutes. It was so stressful and confusing and I can’t imagine how intense it was for the families with kids that had to go through this.
There was zero communication from the front desk about this during, immediately after, or even in the morning. When I asked staff what happened, no one knew but said there were technicians on site. The second night was quiet but the alarm problems returned during the evening of day three.
I’m disappointed that there was zero communication from the hotel about this when it happened nor has there been any effort to reach out at all. An actual emergency would be different, this wasn’t.
Miranda
Miranda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Initially, we had a problem gaining access to the room. Upon entry, the phone was missing buttons, the TV didn't work and the toilet wouldn't flush.
We were relocated to a different room and everything was fine.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Nice hotel. One block away from the action. Only issue elevators were down. Other than that would stay again.
Earl
Earl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Great stay! Everyone at the hotel was so helpful!
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Oct 2024
Elevator repairs needed
One of the elevators still does not work since the last time I went six months ago. And this time the center elevator stopped on floor 12. I had to call the front desk to get someone to come and bring us down the service elevator.
layne
layne, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
sylvester
sylvester, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Shamika
Shamika, 3-night trip
Verified Hotels.com guest review
6/10 Good
24 Sep 2024
Scott
Scott, 4-night trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2024
Rose
Rose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Angelica
Angelica, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Shyrod
Shyrod, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Sep 2024
Morning fire alarms
Fire alarm 4 mornings out of 8...talked to desk..."Well we are connected to apartments..." Me: "Your guests dont care...13 floors walk down is never fun". Papers on door saying they stopped by but never entered to "respect your privacy" ..I was not there and no do not disturb sign was out....hmmm
CARL
CARL, 7-night trip
Verified Hotels.com guest review
8/10 Very good
9 Sep 2024
The staff at the front desk and valet were welcoming, helpful, and accommodating. The hotel was in a great location within walking distance of many places. The process of checking in/out was quick and efficient. The room was clean and adequate for my one night stay. The only reasons the review didn’t receive all stars was because of the elevator situation. It appeared a few were out of service and getting one down took awhile.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Sep 2024
Angelica
Angelica, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Aug 2024
Alaisha
Alaisha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Jeffrey
Jeffrey, 1-night family trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2024
Ketlene
Ketlene, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
I LOVE staying here. I was there before and after the remodel. The staff is exceptional! No notes!