Crystal Interlaken

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Interlaken

Terrace/patio
Lobby sitting area
View from property
View from property
City view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free breakfast
  • Ski facilities
  • Laundry facilities
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Ski storage
  • Terrace
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Limited hour front desk
  • Downhill skiing

Feel at home (6)

  • Full-sized refrigerator/freezer
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Twin Room (max 2 guests)

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Minibar
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room (max 2 guests)

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Minibar
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room (max 3 guests)

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Minibar
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Quadruple Room

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Single Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

Superior Single Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room (max 1 guest)

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Minibar
Coffee/tea maker
  • 14.2 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Twin Room

Highlights

Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Minibar
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Rugenpark Street, 13, Interlaken, BE, 3800

What's nearby

  • Mystery Rooms - 3 min walk
  • Alpine Garden - 5 min walk
  • Hoeheweg - 9 min walk
  • Interlaken Casino - 15 min walk
  • Interlaken Ost Ferry Terminal - 4 min drive

Getting around

  • Bern (BRN-Belp) - 44 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken West Ferry Terminal - 5 min walk
  • Interlaken Harderbahn Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bebbis Restaurant - ‬6 min walk
  • ‪PizPaz - ‬9 min walk
  • ‪Cafe Runft - ‬4 min walk
  • ‪Vivi’s Wok - ‬9 min walk

About this property

Crystal Interlaken

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.

Languages

English, French, German, Italian, Portuguese

At a glance

DONE

Hotel size

    • 56 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 7:30 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:30 AM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10 AM

What to do

  • Downhill skiing
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Ski

  • Downhill skiing
  • Ski storage

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CHF 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for CHF 15.00 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Interlaken
Hotel Crystal Interlaken
Hotel Crystal
Crystal Interlaken Hotel
Crystal Interlaken Interlaken
Crystal Interlaken Hotel Interlaken

Frequently asked questions

Does Crystal Interlaken offer free cancellation for a full refund?
Yes, Crystal Interlaken does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the check-in and check-out times at Crystal Interlaken?
Check-in start time: 3:30 PM; Check-in end time: 7:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Crystal Interlaken?
No, this hotel doesn't have a casino, but Interlaken Casino (15-min walk) is nearby.
What is there to do at Crystal Interlaken and nearby?
Have fun with onsite winter activities like downhill skiing.
What's the area around Crystal Interlaken like?
Crystal Interlaken is in Central Interlaken, a short 4-minute walk from Interlaken West Station and 3 minutes' walk from Mystery Rooms.

Crystal Interlaken Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Had a great time!
Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Zack, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Receptionist was very pleasant and helpful.
Liza, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Vacation
It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Anna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Keval, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff, close to train station and an awesome breakfast!
2-night romance trip
Verified Expedia guest review

8/10 Very good

Great time in Interlaken
Friendly staff, interesting keys system. Very near to Interlaken West.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Dissappointing!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location close to station Hotel staff very pleasant, very helpful Good breakfast
oldfogey, 4-night family trip
Verified Expedia guest review

4/10 Fair

I would give this hotel two stars. It is clean and located 5 minutes away from Interlaken west train station. The room is extremely basic. No AC and no screens on the windows.
Jersey, 1-night family trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Well suited to my needs
I'm travelling around Switzerland by rail and this hotel was very convenient for me as it is situated just a few minutes from Interlaken West station.The hotel provides a transit pass, which can be used to take buses and trains in the city area. All the amenities a traveller needs are in walking distance. Service was good, staff werefriendly, breakfast was ample and there was always space available in the breakfast room.
Ian, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not bad but not that great.
Very basic for a reasonable price for the area. Super nice staff but the room was a bit shabby and the bathroom has seen better days. The hairdryer didn't work and there was a bit of a funky smell although it seemed ckean. Thin walls let through our neighbor's loud talking. The breakfast was pretty good.
Jacqui, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

More than a home away from home!
Loved the staff and lovely clean room. And with a large balcony. Extremely convenient to station - easy walk to everything
Elizabeth, 3-night trip
Verified Hotels.com guest review

6/10 Good

Room was clean but no elevator for our room had to bring luggage using 10 stairs Carpet They did help to keep our luggage at reception after check out Breakfast was decent and service was good
Intezar Ahmed, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Located on a noisy street. Lots of cars and people coming out of bars screaming at night.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff really helpful. Excellent breakfast good selection. Comfortable beds and a fan available if bedroom was hot. Could have done with more powdered milk for tea available.
3-night trip with friends
Verified Expedia guest review

2/10 Poor

Terrible beds, hard as a rock. No Air condition. Very uncomfortable place. Had a terrible night !!! Very expensive... DO NOT RECOMEND
Juana, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice hotel comparing to budget nice location too friendly stuff
Marv, 1-night trip
Verified Expedia guest review

8/10 Very good

great services and staffs. it just that no AC in the room and the fan is a small portable one (not a ceiling fan) so it takes a long time to cool you down so like to see AC installed. Room a bit small but I can understand because the hotel is not very big either so I believe the hotel owner is trying very hard to provide good services to the customers. I stayed here 5 nights, hotel has free breakfast but it served the same breakfast menu every morning. would like to see the hotel changes its breakfast menu each morning.
USAguest, 5-night romance trip
Verified Expedia guest review

8/10 Very good

From the outside it doesn’t look like much, and it’s not in the flashiest of Interlaken’s neighborhoods, but inside everything is discovered to be quite fine, beginning with the helpful and agreeable staff at the front desk and ending with the hard-working and accommodating staff busy with the breakfasts (all of whom are proficient in English for those who might be worried about language issues). Perhaps the best thing about this hotel is its location on the southern edge of the town, meaning that if you have a car you’re not more than 10 minutes from the road into the Lauterbrunnen Valleys (and If you don’t have a car, you’re not more than a 10-minute walk to the West Station for the trains or buses). The room was on the large side by typical European standards. For a couple traveling together, it meant that we could each be moving about without getting into each other’s space (important to my wife). The beds were not luxurious but certainly comfortable enough to suit tired explorers. Oh, and there was a small refrigerator in the room which was quite useful to us. The complimentary breakfast is what one would expect at European hotels—an assortment of meats, breads, some cereals, but also scrambled eggs served with sides of cooked mushrooms and tomatoes (more than enough to adequately fuel those explorers for the day ahead). My wife and I stayed at the Hotel Crystal for three days and had no regrets. Would we stay there again if in Interlaken? Absolutely.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review