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Estelar Cartagena de Indias Hotel

4.0 star property
Beach hotel with spa, near Clock Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Interior detail
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool and 3 spa tubs
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Room service

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The price is CA $182
CA $182 total
includes taxes & fees
Jan 22 - 23 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 36.4 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 33.1 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 3

View all photos for Room Superior

Premium bedding, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard

  • Sleeps 3

View all photos for Suite Junior

Premium bedding, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3

Similar properties

Outdoor pool, free cabanas, sun loungers

InterContinental Cartagena De Indias, an IHG Hotel

Pool
Spa
Airport transfer
Parking available
9.2 out of 10, Wonderful, (1011)
The price is CA $258
CA $258 total
includes taxes & fees
Jan 19 - 20 Jan 2025
InterContinental Cartagena De Indias, an IHG Hotel
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About the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Clock Tower - 19 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.0 km
  • San Felipe de Barajas Castle - 3 min drive - 2.8 km
  • Walls of Cartagena - 4 min drive - 2.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪51 Sky Bar - ‬1 min walk
  • ‪Edificio Seguros Bolivar - ‬6 min walk
  • ‪La Brioche - ‬7 min walk

About this property

Estelar Cartagena de Indias Hotel

Estelar Cartagena de Indias Hotel is a great choice for your beach stay in Cartagena. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Restaurante Piso 12 serves breakfast, lunch, and dinner, and the rooftop bar is a great place to grab a drink. Other highlights include 3 spa tubs, a rooftop terrace, and a poolside bar. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 338 rooms
  • Arranged over 52 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Banquet hall
  • Outdoor furniture
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.

Dining

Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 95200 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Frequently asked questions

Does Estelar Cartagena de Indias Hotel offer free cancellation for a full refund?
Yes, Estelar Cartagena de Indias Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Estelar Cartagena de Indias Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Estelar Cartagena de Indias Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of COP 95200 per pet, per night.
Is parking offered on site at Estelar Cartagena de Indias Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Estelar Cartagena de Indias Hotel?
Yes, an airport shuttle is available. The charge is COP 70000 per vehicle roundtrip.
What are the check-in and check-out times at Estelar Cartagena de Indias Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Estelar Cartagena de Indias Hotel?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (17-min walk) is nearby.
What is there to do at Estelar Cartagena de Indias Hotel and nearby?
Estelar Cartagena de Indias Hotel has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Estelar Cartagena de Indias Hotel?
Yes, there's an onsite restaurant, Restaurante Piso 12.
What's the area around Estelar Cartagena de Indias Hotel like?
Estelar Cartagena de Indias Hotel is located near Bocagrande Beach in Bocagrande, a short 19-minute walk from Clock Tower and 19 minutes' walk from San Pedro Claver Church and Convent. The local area is walkable and popular for its beaches.

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Adriana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giuseppe, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mey Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a pleasant stay
This hotel is great but they need to put air conditioning in the gym. It’s too hot to without.
Scott, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best option if you are planning to travel to Cartagena
Luis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivanna Lucia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I stay 5 nights and two of them not have power no air conditioning no power at all
Rafael, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All was great except when we were at the pool. Seemed like they need more people. One day our drink took almost an hour for a daiquiri
Teguh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilloso! Las vista perfecta y atención excelente!!
Sarayz, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gurinder, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staffs at the hotel are very good .
Tyreke, 3-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is beautiful. The staff is excellent, very friendly and helpful. One night the light went out but it was past midnight so we didn’t mind. The day of checkout the elevators weren’t working after waiting for a while my husband had to carry our luggage from floor 25 to 10th and they didnt say much since we booked though Expedia. Heads up that wasn’t the first time the elevators weren’t working. Also try to go early to the breakfast, we were there 10 minutes before the ending time and all the food was already taken away, we couldn’t even get coffe and the workers acted like we weren’t there.
Carla, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Overall my stay was below average. There were several things I didn’t care for and I want other travelers to be aware of. I arrived at the hotel early and one of the staff members told me there were no ready rooms available and to keep checking in every hour. I did just that and every time I did, nothing was available which isn’t the issue because I did arrive early. The issue is that immediately when he was occupied with another task I asked another staff member if there were any rooms available and there were multiple rooms ready to check in. So not a fan of the untruthfulness! Additionally there were several times that me and my guest would call for towels and they wouldn’t bring any. To add on, one of the days on our stay their elevator was down and we stayed on the 35th floor so we had to utilize the service elevator where guests and staff were packed in like sardines with no ventilation to get to where you needed to be. Also, on one of the days they were rude and did not want to allow my cousin to come up to the room. I understand safety of the guests is important however I wasn’t going to allow my family member who is a woman to wait outside in a foreign country when we were getting ready that’s just simply unsafe. Additionally, they mistaken us for other women who hadn’t paid their tabs. Lastly, when you call to the front desk and they direct you to different stores or areas within the hotel you will be charged and they won’t mention it until you check-out!
Zaeriyon, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Luis, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The view from our room was a delight, offering a stunning panorama of the ocean, with both sunrise and sunset casting breathtaking hues across the horizon.
Sherifat, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Carmelo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Location was amazing definitely will stay here again!
Shellyann, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Leomaris, 4-night romance trip
Verified Orbitz guest review

8/10 Very good

The overall stay was nice, the staff was friendly, and helpful. Our first day there going to check in we got stuck on the elevator for about 5 minutes we pressed the help button and they immediately started working on the issue to get it back working and to get us off. The water pressure in the shower was low but once I called front desk they sent someone up to fix it and it worked fine the rest of the trip.
Dania, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 4-night trip
Verified Expedia guest review

8/10 Very good

Great Stay with Room for Improvement We recently stayed at Estelar and overall, we were very happy with our experience. The location was perfect, and the amenities offered were fantastic. The staff were friendly and attentive, making us feel welcome throughout our stay. However, we did encounter an issue with the cleanliness of our room located on the 39th floor. It was not up to the standard we expected, with dirty floor (hair in bathroom area), bugs by minibar, and marks on shower glass and windows (as if not cleaned at all) soap scum on shower glass and several handprints on room window. I believe that addressing this aspect would greatly enhance the overall guest experience. I would recommend this hotel for its many positive features, but I hope they can improve their room cleanliness for future guests.
Blanca, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leidiana, 1-night trip
Verified Expedia guest review

2/10 Poor

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar muy limpio y el desayuno muy bueno recomendado
Nelson, 3-night trip
Verified Expedia guest review