Candeo Hotels Matsuyama Okaido puts you just a 5-minute drive from Dogo Onsen. You can be pampered with massages, then unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
215 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Designated smoking areas (fines apply)
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Shopping
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
1 building/tower
Built in 2015
Spa services
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1430 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama
Frequently asked questions
Are pets allowed at Candeo Hotels Matsuyama Okaido?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Candeo Hotels Matsuyama Okaido?
Sorry, there's no onsite parking at Candeo Hotels Matsuyama Okaido.
What are the check-in and check-out times at Candeo Hotels Matsuyama Okaido?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candeo Hotels Matsuyama Okaido and nearby?
Candeo Hotels Matsuyama Okaido has spa services.
What's the area around Candeo Hotels Matsuyama Okaido like?
Candeo Hotels Matsuyama Okaido is in Okaido, a short 4-minute walk from Saka no Ue no Kumo Museum and 6 minutes' walk from Matsuyama Castle Ropeway.
Candeo Hotels Matsuyama Okaido Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
25 Dec 2024
No hot water for one day, but no excuse ffor this.
Towels & Bedspread-under sheet are not clean, they don't
change every time. We can feel economical reasons not
STG.
Masayo
Masayo, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
22 Dec 2024
Backup plan
Out of service for hot spring and room shower due to boiler failed.
No other suggestion, credit not and so on.
Yuya
Yuya, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
The staff is very friendly and the service is good, and I will definitely come back later
스카이 샤워장이 생각보다 작지만 대욕장, 천장이 뚫린 노천탕, 사우나로 잘 이루어져 있다. 다만, 청소를 아주머니께서 하시는데… … 처음 겪는 문화라.. 아주머니 개의치 않고 본인 업무에 충실하게 일하신다.
웰컴 물 이 없어서, 미리 물이나 마실 것을 준비해서 가면 좋다
JIWOO
JIWOO, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Eun gyeong
Eun gyeong, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
junichiro
junichiro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Great stay in Matsuyama
Everything was very clean and nice. There was a very good selection of Japanese breakfast items and great views from the eating area. The staff was very welcoming and there was one person that spoke good English to help with questions. The room was a little small, but very clean and comfortable. Hotel is located right in the center of the downtown area and a very short walk from the okaido shopping area. Easy access to lots of different food and shops.