Ambato y Pasaje Herrera, Baños de Agua Santa, Tungurahua, 180250
What's nearby
Church of the Virgin of the Holy Water - 1 min walk
Sebastian Acosta Park - 2 min walk
Banos Central Market - 3 min walk
Termas de la Virgen - 5 min walk
The Tree House - 24 min drive
Getting around
Mariscal Sucre Intl. Airport (UIO) - 88 miles/141.7 km
Ambato Station - 49 min drive
Restaurants
Leprechaun - 4 min walk
Papardelle - 3 min walk
Cafe Good - 4 min walk
Juan Valdez - 2 min walk
KFC - 2 min walk
About this property
Hotel Donde Marcelo
When visiting Baños de Agua Santa, Hotel Donde Marcelo is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.
Languages
Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free (1 total)
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 3.50 for adults and USD 3.50 for children
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Donde Marcelo Baños
Donde Marcelo Baños
Donde Marcelo
Donde Marcelo Banos
Donde Marcelo Banos Agua Santa
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa
Frequently asked questions
Does Hotel Donde Marcelo offer free cancellation for a full refund?
Yes, Hotel Donde Marcelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Donde Marcelo?
Yes, pets stay free, with a limit of 1 total.
Is parking offered on site at Hotel Donde Marcelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Donde Marcelo?
Check-in start time: noon; Check-in end time: 11:00 AM. Check-out time is 11:30 AM.
What is there to do at Hotel Donde Marcelo and nearby?
Hotel Donde Marcelo has a Turkish bath and a garden.
Are there restaurants at or near Hotel Donde Marcelo?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Donde Marcelo like?
Hotel Donde Marcelo is in the heart of Baños de Agua Santa, a short 1-minute walk from Church of the Virgin of the Holy Water and 3 minutes' walk from Banos Central Market.
Hotel Donde Marcelo Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
31 Jul 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jun 2024
Tamas
Tamas, 1-night trip
Verified Expedia guest review
6/10 Good
4 Jun 2024
The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
Cielo
Cielo, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 Jan 2024
It is a clean place walking distance to most amenities. I would stay again in futute travels.
John
John, 1-night trip
Verified Expedia guest review
4/10 Fair
7 Jan 2024
I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
2/10 Poor
14 Oct 2023
The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
James
James, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2023
Couple abventure!
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
SERGIO
SERGIO, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2023
Great room, spacious and clean. Close to everything you need.
Ramon
Ramon, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2022
Carlos
Carlos, 2-night trip
Verified Orbitz guest review
8/10 Very good
28 Mar 2022
Sweet Spot in Banos
We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful.
My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.
Brad
Brad, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2021
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
7 Aug 2021
Ugly bathroom and bad smells in it. Hot water didn't work properly.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2021
Hotel Donde Marcelo
Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
Romeo
Romeo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jun 2021
Helpful!
Very accommodating. Didn’t speak English but we used the Google translate app and they worked with us. Helped us order food after curfew/lockdown at 8pm. Def recommend
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Apr 2021
Great service- hotel in disrepair
Amazing service. But this hotel is in great disrepair.
It is extremely loud- you can hear the folks in the kitchen in the morning and evening. The mirrors were faded, the room door didn’t open easily as the handle was broken. The bed was fine, but the bathroom smelled awful and though it was clean, it was in disrepair with tiles kissing in the shower and holes in the walls.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 Feb 2021
Ubicación cercana al centro. Aunque cuenta con parqueo es complicado para carros grandes debido a como ha sido construido. La habitación que me asignaron no incluía las características de la habitación que se eligió en la aplicación. A pesar de que uno indica el número de personas que se hospedará, no habian suficientes toallas en la habitación, aunque luego de solicitarlas fueron entregadas.
Verified traveller
2-night family trip
Verified Orbitz guest review
8/10 Very good
17 Feb 2021
Good hotel i had a good time me gusto mucho mi estadia en el hotel.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jan 2021
Pete Ross, Washington, DC
The hotel is located in the center of the city very close to the main church and all of the downtown restaurants. It is also very close to the volcanic baths. The hotel room was spotlessly clean. They also have FREE on-site parking, which was very nice because there is absolutely no free parking in the area where this hotel is located because of its downtown location.
Peter
Peter, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2020
Late check in without any problem. The room was clean and comfortable.
Juan
Juan, 1-night business trip
Verified Expedia guest review
8/10 Very good
22 Feb 2020
Only thing we did not like is they locked us out at night time....and very noisy...school across the street and busy road no screens on window and no A/C had to keep window open for fresh air....breakfast was ok...
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
14 Jul 2019
The bathroom is not too clean .. the sink was covered and you have to be careful
The shower is dirty
The pillows cover has some spots
The bed not to soft
In the morning very noisy
Cristina
Cristina, 1-night trip with friends
Verified Orbitz guest review
8/10 Very good
6 Jun 2019
Great location!
Great location, close to "the action" but a couple of blocks from the noise. Easy to walk to the hot springs. Only complaint is that there were two pillows covered with shams that weren't especially clean. There were no pillows with pillowcases that were changed daily with the sheets.
Lorna
Lorna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 May 2019
Bright cleanliness of lobby, hallway and rooms. More words.
DavidPanico
DavidPanico, 1-night romance trip
Verified Travelocity guest review
10/10 Exceptional
3 May 2019
Todo fue excelente, los desayunos muy ricos. La sra. Rosita y Rita son muy amables. Definitivamente superaron nuestras expectativas.
JAIRO
JAIRO, 3-night family trip
Verified Expedia guest review
8/10 Very good
23 Apr 2019
Nice rooms and good location for walking around Banos.