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Hotel Donde Marcelo

3.0 star property
Baños de Agua Santa hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Donde Marcelo

Front of property - evening/night
Interior entrance
Superior Double Room
Building design
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Pet-friendly
    Pet-friendly
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is CA $49
CA $54 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • 249 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Desk, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 400 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • 300 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Flat-screen TV
Sofa bed - double
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • 350 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Daily housekeeping
Desk
  • 350.0 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

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includes taxes & fees
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About the area

Map
Ambato y Pasaje Herrera, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • Church of the Virgin of the Holy Water - 1 min walk - 0.2 km
  • Sebastian Acosta Park - 2 min walk - 0.2 km
  • Banos Central Market - 3 min walk - 0.3 km
  • El Refugio Spa Garden - 3 min drive - 1.9 km
  • The Tree House - 24 min drive - 12.1 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 88 miles/141.7 km
  • Ambato Station - 49 min drive

Restaurants

  • ‪Leprechaun - ‬4 min walk
  • ‪Papardelle - ‬3 min walk
  • ‪Cafe Good - ‬4 min walk
  • ‪Juan Valdez - ‬2 min walk
  • ‪KFC - ‬2 min walk

About this property

Hotel Donde Marcelo

When visiting Baños de Agua Santa, Hotel Donde Marcelo is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.

Languages

Spanish

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: 11:00 AM
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (1 total)
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 3.50 for adults and USD 3.50 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Donde Marcelo Baños
Donde Marcelo Baños
Donde Marcelo
Donde Marcelo Banos
Donde Marcelo Banos Agua Santa
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Hotel
Hotel Donde Marcelo Baños de Agua Santa
Hotel Donde Marcelo Hotel Baños de Agua Santa

Frequently asked questions

Does Hotel Donde Marcelo offer free cancellation for a full refund?
Yes, Hotel Donde Marcelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Donde Marcelo?
Yes, pets stay free, with a limit of 1 total.
Is parking offered on site at Hotel Donde Marcelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Donde Marcelo?
Check-in start time: noon; Check-in end time: 11:00 AM. Check-out time is 11:30 AM.
What is there to do at Hotel Donde Marcelo and nearby?
Hotel Donde Marcelo has a Turkish bath and a garden.
Are there restaurants at or near Hotel Donde Marcelo?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Donde Marcelo like?
Hotel Donde Marcelo is in the heart of Baños de Agua Santa, a short 1-minute walk from Church of the Virgin of the Holy Water and 2 minutes' walk from Sebastian Acosta Park.

Hotel Donde Marcelo Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Food
Bathroom
Location
Service staff

Reviews

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamas, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel was close to everything. The only didn't like is that they put little paper toilet on the bathroom and we need to ask for. There is no A/C
Cielo, 2-night family trip
Verified Expedia guest review

8/10 Very good

It is a clean place walking distance to most amenities. I would stay again in futute travels.
John, 1-night trip
Verified Expedia guest review

4/10 Fair

I’d love to rate this hotel better. The location is great. It’s a cool old building. The staff was friendly and accommodating. The problem was the room. Our room had no windows to the outside. The window faced the interior courtyard of the hotel. There was no air conditioning and no air circulation so the room was stifling and stuffy. The noise from the lobby reverberated throughout our room. We didn’t sleep at all and sleep is the number one necessary requirement of a hotel. This the 2 star rating.
Andrew, 2-night family trip
Verified Expedia guest review

2/10 Poor

The primary purpose of a hotel is a place to sleep. It was impossible to sleep at this property. They kept roosters that were very loud all night long.. we returned home tired and ill.
James, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Couple abventure!
Bathroom need improvement,just a bit otherwise we liked the room staff very welcoming!
SERGIO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room, spacious and clean. Close to everything you need.
Ramon, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Orbitz guest review

8/10 Very good

Sweet Spot in Banos
We stayed for a couple nights. The accommodations were great and perfect for our stay in Banos. We didn't use the room much as we were out exploring, but the staff was helpful. The location is convenient for food and other services. The Wifi was helpful. My only issue was the doors are locked from the inside with a key, so I found myself locked into the hotel at sunrise when I wanted to get out and walk around. I found a back door, into a lot, and then climbed the gate to leave. The doors were finally open when I returned closer to 8am.
Brad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Ugly bathroom and bad smells in it. Hot water didn't work properly.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Donde Marcelo
Decent hotel! Make sure to ring the door bell if you go out because they lock up early and your key wont get you into the hotel. If you go out early same thing you have to wait for someone to wake up and let you out!
Romeo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful!
Very accommodating. Didn’t speak English but we used the Google translate app and they worked with us. Helped us order food after curfew/lockdown at 8pm. Def recommend
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Great service- hotel in disrepair
Amazing service. But this hotel is in great disrepair. It is extremely loud- you can hear the folks in the kitchen in the morning and evening. The mirrors were faded, the room door didn’t open easily as the handle was broken. The bed was fine, but the bathroom smelled awful and though it was clean, it was in disrepair with tiles kissing in the shower and holes in the walls.
1-night trip
Verified Hotels.com guest review

6/10 Good

Ubicación cercana al centro. Aunque cuenta con parqueo es complicado para carros grandes debido a como ha sido construido. La habitación que me asignaron no incluía las características de la habitación que se eligió en la aplicación. A pesar de que uno indica el número de personas que se hospedará, no habian suficientes toallas en la habitación, aunque luego de solicitarlas fueron entregadas.
2-night family trip
Verified Orbitz guest review

8/10 Very good

Good hotel i had a good time me gusto mucho mi estadia en el hotel.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pete Ross, Washington, DC
The hotel is located in the center of the city very close to the main church and all of the downtown restaurants. It is also very close to the volcanic baths. The hotel room was spotlessly clean. They also have FREE on-site parking, which was very nice because there is absolutely no free parking in the area where this hotel is located because of its downtown location.
Peter, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Late check in without any problem. The room was clean and comfortable.
Juan, 1-night business trip
Verified Expedia guest review

8/10 Very good

Only thing we did not like is they locked us out at night time....and very noisy...school across the street and busy road no screens on window and no A/C had to keep window open for fresh air....breakfast was ok...
1-night romance trip
Verified Expedia guest review

8/10 Very good

The bathroom is not too clean .. the sink was covered and you have to be careful The shower is dirty The pillows cover has some spots The bed not to soft In the morning very noisy
Cristina, 1-night trip with friends
Verified Orbitz guest review

8/10 Very good

Great location!
Great location, close to "the action" but a couple of blocks from the noise. Easy to walk to the hot springs. Only complaint is that there were two pillows covered with shams that weren't especially clean. There were no pillows with pillowcases that were changed daily with the sheets.
Lorna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bright cleanliness of lobby, hallway and rooms. More words.
DavidPanico, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Todo fue excelente, los desayunos muy ricos. La sra. Rosita y Rita son muy amables. Definitivamente superaron nuestras expectativas.
JAIRO, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice rooms and good location for walking around Banos.
1-night trip
Verified Expedia guest review