I was amazed that we'd rented an apartment but the property was run as a hotel. We had front desk, services, help with tourism, housekeeping and so much more. Everyone was accommodating, polite, and helpful. I'd never stayed in a place quite like it, but I certainly would stay again. I didn't like the washer/dryer unit for laundry, but it did work, and I wasn't expecting it; so it was all great. One of my most enjoyable trips ever.