University Corporation of Huila - 19 min walk - 1.6 km
Guillermo Plazas Alcid Stadium - 2 min drive - 2.1 km
San Pedro Plaza Shopping Center - 3 min drive - 2.9 km
University Surcolombiana - 3 min drive - 3.3 km
Getting around
Neiva (NVA-Benito Salas) - 3 min drive
Restaurants
Soca - 1 min walk
Restaurante Azafran - 6 min walk
La Catedra - Cafe - 1 min walk
Caldo Parado - 4 min walk
Domino - 4 min walk
About this property
Hotel Metropolitano
Enjoy your visit to Neiva with a stay at Hotel Metropolitano. Free perks include WiFi, wired internet, and full breakfast daily between 7:00 AM and 9:30 AM.
Languages
Spanish
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets stay free (dogs and cats only)
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Free local calls
Food and drink
Dining table
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Policies
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Metropolitano Neiva
Metropolitano Neiva
Hotel Metropolitano Hotel
Hotel Metropolitano Neiva
Hotel Metropolitano Hotel Neiva
Frequently asked questions
Are pets allowed at Hotel Metropolitano?
Yes, cats and dogs stay free.
What are the check-in and check-out times at Hotel Metropolitano?
You can check in starting at 3 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Metropolitano?
Yes, there's an onsite restaurant.
What's the area around Hotel Metropolitano like?
Hotel Metropolitano is in the heart of Neiva, a short 3-minute walk from Santander Park and 11 minutes' walk from Magdalena River.
Hotel Metropolitano Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
28 Aug 2024
I got a room and overnight I developed Bugbites on my body.
I informed the Hotel manager and showed them the bites all over my body as well as pictures of the bites, they moved me to another room. Unfortunately , I was already affected.
Aurelio
Aurelio, 1-night trip with friends
Verified Expedia guest review
6/10 Good
11 Aug 2024
Pay attention
If you get a room facing the street - don’t expect to sleep - I thought I had the windows open - I didn’t. This is the first area of Colombia I didn’t feel safe in - day but especially night. As other reviews have said - there is little to eat close to the hotel. The water is cold in the morning and luke warm in the evening. I rarely say this but I definitely wouldn’t come back here
Scott
Scott, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 May 2024
Elevator was broken so going up 7 floors to get to my room was interesting.
Eduardo
Eduardo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
the people at the lobby are great and treat me like family
Diego
Diego, 4-night trip
Verified Expedia guest review
2/10 Poor
12 Nov 2023
Fabian H
Fabian H, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2023
Stayed here overnight on a road trip, so I unfortunately lost the time to get to know Neiva. The hotel is located right in the centro and seems to be surrounded by many points of interest and restaurants. I arrived late, around 9 PM and the entrance was secure, the desk attendant was attentive and followed great safety protocols and was helpful. Good experience even for a limited stay. The bed/room was quite comfortable, too.
Gregory
Gregory, 1-night trip
Verified Expedia guest review
6/10 Good
7 Jul 2023
Octavio J
Octavio J, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2023
great staff
Diego
Diego, 3-night family trip
Verified Expedia guest review
4/10 Fair
23 Mar 2023
Not clean
Jose
Jose, 3-night romance trip
Verified Expedia guest review
6/10 Good
16 Sep 2022
Staff are great & very helpful. No hot water but you really don’t need it since it’s hot outside. AC in the rooms & seems pretty sound proof. All in it’s good for the area
Timothy
Timothy, 2-night trip
Verified Expedia guest review
6/10 Good
29 Jul 2022
The best thing about this property were the staff super polite froendly, and helpful the property itself is a little tired, there was no option for hot water as its been our of service for sometime. The parking is about 300m distance from the hotel? Very difficult even to drop and bags off. The main street outside the hotel was very dirty. It did not look like a place you should fo out at night. I dont think i would stay here again.
Louis
Louis, 1-night trip
Verified Expedia guest review
4/10 Fair
21 Apr 2022
Staff really help full and friendly but one day no towel no hot water TV local channel suck room services terrible
Juan Carlos
Juan Carlos, 5-night family trip
Verified Expedia guest review
6/10 Good
7 Jan 2022
Breakfast Services was great issue with the shower leak and hot water was so weak most of the time shower with cold water I have cold and flu in the end of my trip
Juan Carlos
Juan Carlos, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2021
Corporación
Corporación, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
19 Aug 2021
Nothing Works here
The worst hotel experience I have ever had. Internet didnt work, no hot water, local tv only, noisy air conditioning, small rooms and no social area. The minibar goes off when you leave rhe room and receprion is almost always unattended. Front door is always closed or stucked.
The owner of this place should guve it some attention and invest some money in the premises. NOT RECOMMEDED AT ALL.
Jorge Hernan
Jorge Hernan, 5-night trip
Verified Hotels.com guest review
8/10 Very good
30 Jul 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2020
Verified traveller
8-night trip
Verified Expedia guest review
10/10 Exceptional
28 Feb 2020
In the heart of Neiva, Huila well looked after and friendly staff. The place was clean and well serviced. Felt secure and in house wi-fi works well.
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
27 Jan 2020
The place was nice. Very central and near to everywhere. The service was very good they were very polite.
Verified traveller
3-night family trip
Verified Expedia guest review
4/10 Fair
17 Jul 2019
Property is decent, breakfast is ok. Zone is no quite and unsafe. I have to paid Additional fees.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2018
joe
joe, 3-night trip
Verified Expedia guest review
4/10 Fair
12 Oct 2017
It sucks on everthings
Luis
Luis, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 Sep 2017
Comfortable bed, strange shower head
The room was comfortable with good a/c and wi-fi. The shower was strange in that there was a rain shower but it did not function like one. When you turn on the water, you get a gushing stream. The included breakfast was good but you don't get much. The hotel is located in the downtown area but I had to look hard to find a place to eat because I could not find a regular restaurant in the area.
Rudolf
Rudolf, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Luisa
Luisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2024
La propiedad muy adecuada excelente servicio muy atentos .. lo unico que no me gusto es la huvicación ...mucho deambulante y se ve sucia el area...