Del Castillo Plaza Hotel Pucallpa

3.5 star property
Art Deco Pucallpa hotel with restaurant, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Del Castillo Plaza Hotel Pucallpa

Front of property - evening/night
Junior Suite, 1 Queen Bed, Concierge Service, Park View | View from room
Garden
Lobby sitting area
Junior Suite, 1 Queen Bed, Concierge Service, Park View | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Airport transfer
  • Free parking
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $106
CA $117 total
includes taxes & fees
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite, 1 Queen Bed, Concierge Service, Park View

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Ceiling fan
Premium bedding
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Comfort Triple Room, Mixed Dorm, Concierge Service

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
  • 65 sq m
  • Sleeps 3
  • 3 Double Beds

Panoramic Room, 1 Queen Bed, Balcony, Park View

Highlights

Balcony or patio
Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Executive Single Room, 1 Double Bed, Concierge Service, City View

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Business Double Room, 2 Double Beds, Concierge Service, City View

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001

What's nearby

  • Plaza del Reloj - 8 min walk
  • IPD Stadium Jorge Forest - 9 min drive
  • Plaza de Armas - 9 min drive
  • National Intercultural University of the Amazon - 13 min drive
  • Parque Natural de Pucallpa - 14 min drive

Getting around

  • Pucallpa (PCL-Capitan Rolden) - 15 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Las Garzas - ‬6 min walk
  • ‪Páprika - ‬6 min walk
  • ‪Trapiche - ‬6 min walk
  • ‪El Dragón de Oro - ‬7 min walk
  • ‪Fuente de soda Ojojoi - ‬2 min walk

About this property

Del Castillo Plaza Hotel Pucallpa

Del Castillo Plaza Hotel Pucallpa is just 3.4 mi (5.5 km) from the airport and offers a free shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Spa services
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Accessible bathtub
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Service fee: 10 percent

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night
  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20393735059

Also known as

Castillo Plaza Hotel Pucallpa
Castillo Plaza Hotel
Castillo Plaza Pucallpa
Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería

Frequently asked questions

Does Del Castillo Plaza Hotel Pucallpa offer free cancellation for a full refund?
Yes, Del Castillo Plaza Hotel Pucallpa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Del Castillo Plaza Hotel Pucallpa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Del Castillo Plaza Hotel Pucallpa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Del Castillo Plaza Hotel Pucallpa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Del Castillo Plaza Hotel Pucallpa?
You can check in starting at 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Del Castillo Plaza Hotel Pucallpa and nearby?
Del Castillo Plaza Hotel Pucallpa has spa services and a garden.
Are there restaurants at or near Del Castillo Plaza Hotel Pucallpa?
Yes, there's an onsite restaurant.
What's the area around Del Castillo Plaza Hotel Pucallpa like?
Del Castillo Plaza Hotel Pucallpa is located on the boardwalk/promenade, a short 8-minute walk from Plaza del Reloj and 5 minutes' walk from Museo Agustin Rivas.

Del Castillo Plaza Hotel Pucallpa Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Marco, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
Curda, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good location and staff are very nice!
Shinobu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Pilar, 1-night trip
Verified Expedia guest review

8/10 Very good

Pilar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kathleen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay
Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Gregg, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Andreu Renato, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fhady, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel recomendado
Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Marita, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Falta de ascensor, me perjudicó.
Rodrigo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

La limpieza
1-night trip
Verified Expedia guest review

8/10 Very good

Se ajusta al precio la calidad del servicio
Bien
KATHERINE, 5-night romance trip
Verified Hotels.com guest review