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Novotel Santiago Providencia

4.0 star property
Family-friendly hotel with indoor pool, near Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Santiago Providencia

Exterior
Exterior
Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Gym
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • 24-hour room service
  • Spa services
  • Babysitting
  • Business center
  • 6 meeting rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is $97
includes taxes & fees
$97 per night
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

Pool
Airport transfer
Free parking
Free WiFi
9.2 out of 10, Wonderful, (391)
The price is $103
includes taxes & fees
$103 per night
Dec 23 - Dec 24
Ola Santiago Providencia, Tapestry Collection by Hilton
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About the neighborhood

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084

What's nearby

  • Costanera Center - 6 min walk - 0.5 km
  • Clínica Indisa - 5 min drive - 3.4 km
  • Parque Arauco Mall - 6 min drive - 5.4 km
  • Julio Martinez Pradanos National Stadium - 8 min drive - 6.2 km
  • San Cristobal Hill - 13 min drive - 7.4 km

Getting around

  • Santiago Intl. Airport (SCL) - 33 min drive
  • Parque Almagro Station - 8 min drive
  • Matta Station - 8 min drive
  • Hospitales Station - 9 min drive
  • Tobalaba Station - 6 min walk
  • Los Leones Station - 9 min walk
  • El Golf Station - 14 min walk

Restaurants

  • ‪Los Canallas - ‬2 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Semsem - ‬1 min walk
  • ‪Rishtedar - ‬1 min walk

About this property

Novotel Santiago Providencia

Novotel Santiago Providencia features a free kids' club and puts you within a 10-minute walk of Costanera Center. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers like that it's just a short walk to public transportation: Tobalaba Station is 6 minutes away and Los Leones Station is 9 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 178 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, up to 33 lbs per pet)*
  • Restrictions apply*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Babysitting (surcharge)

What to do

  • Ski area nearby
  • Snowboarding nearby

Working away

  • Business center
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 13900 for adults and CLP 13900 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of CLP 33520 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Does Novotel Santiago Providencia offer free cancellation for a full refund?
Yes, Novotel Santiago Providencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Santiago Providencia?
Yes, there's an indoor pool.
Are pets allowed at Novotel Santiago Providencia?
Yes, cats and dogs are welcome, with a maximum weight of 33 lbs per pet. There's a charge of CLP 33520 per pet, per night.
Is parking offered on site at Novotel Santiago Providencia?
Sorry, there's no onsite parking at Novotel Santiago Providencia.
What are the check-in and check-out times at Novotel Santiago Providencia?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel Santiago Providencia and nearby?
Have fun with nearby winter activities like snowboarding and skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Novotel Santiago Providencia?
Yes, there's an onsite restaurant.
What's the area around Novotel Santiago Providencia like?
Novotel Santiago Providencia is a short 6-minute walk from Tobalaba Station and 6 minutes' walk from Costanera Center. Travelers say the area is walkable and ideal for skiing.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

The only downside is waiting 40mins for an iron or a towel each time.
Radina, 2-night family trip
Verified Orbitz guest review

8/10 Very Good

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Amanda, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ricardo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world. The guest bathroom was the most dirty, the street bath will be cleaner. Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us. Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Daniel, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Ok hotel
Nebraska, 1-night trip with friends
Verified Travelocity guest review

10/10 Exceptional

Iryna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

.
MIGUEL, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Cesar, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and cosy stay
Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice property, very well located
Pablo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
The hotel is nice. They adhere to the 3pm check in but they will hold your luggage for you. The room was nice and everything worked. They have a small array of food from 4:30-6:30 am for those that have an early pick up for tours. The regular breakfast is from 6:30 and has a lot more variety. They have paper bags (if you ask) to take breakfast if you are leaving after 6:30 am but don’t have time to sit for breakfast. It is a good location with a metro station 5-7 minutes walking.
Ellen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Generally, my family was satisfied.
JUNG, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
Deborah, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Ok
Yvon, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Highly Recommend!!!
We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
Kimberly, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice staff
The location was good and the people were very nice. The room was ok and the hotel could have been cleaner.
Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergei, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Staff is very helpful especially Cristina at the front desk. She gave us direction and even lend us her subway card to use . She didn’t even want us to pay her back . Very nice ! Thank you
Lilian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Where to Stay in Santiago
This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.
Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Palaniappa, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Allen, 1-night trip
Verified Expedia guest review

8/10 Very Good

Ok
Check in was quick. Room was ok and not noisy at all. Bed was great. The negative was the shower. Each time it would make the floor of the bathroom wet. Also cleaning of the back part of the sink was precarios. Check out was slow. They have a “quick check out” but you can’t use it so having 4 people before you and only 1 person attending made it slow. There was another person but she was doing something else.
Gabriel, 5-night business trip
Verified Hotels.com guest review