2/10 Poor
17 Dec 2024
What a dump, wish I could give zero stars
I booked this place based on the positive reviews from others as the place i normally stay in Cedar City was not available. I don’t know what kind of accommodations the previous reviewers are used to, but this place is a dump.
Within minutes of getting to our room, the trim around the bathroom mirror fell off, crashing to the counter. Come to find it was stuck on with rolled up sticky tape. Then the shower was unusable as the diverter for the bathtub spout rattled horribly and hardly any water came oit of the shower.
They did give us a new upgraded room but they had been painting and the paint supplies were left in the room as well as exposed wires from the outlet in the bathroom. Also the light switch was still covered with painters tape and unusable.
At night I found a lone puppy who had crapped on the lobby floor. Turns out he belonged to someone who worked in the restaurant who acted like I was in the wrong for informing him his dog was wandering the halls alone and crapped in the lobby.
The stairs and hallways were not clean and the cleanliness of the rooms was dubious at best
David
David, 1-night family trip
Verified Hotels.com guest review