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The Palms Resort of Mazatlan

3.0 star property
Beachfront resort with outdoor pool, near The Mazatlan Malecón

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Photo gallery for The Palms Resort of Mazatlan

Front of property
Property amenity
Suite, Ocean View
Cocktail bar
Property amenity

Reviews

8.6 out of 10
Excellent
Escape to The Palms Resort of Mazatlan, nestled near Cerritos Beach and the vibrant Malecón. Bask in the sun on the beachfront location, unwind with a swim-up bar or indulge in spa services like massages.

Popular amenities

  • Spa
  • Bar
  • Pool
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Spa services
  • Conference center
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is CA $97
CA $115 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • 668 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wet bar
  • City view
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wet bar
  • Ocean view
  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Costa De Oro Beach Hotel

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 1,269 reviews
The price is CA $84
CA $100 total
includes taxes & fees
Apr 28 - Apr 29
Costa De Oro Beach Hotel
3 outdoor pools, open 9:00 AM to 9:00 PM, sun loungers

Viaggio Resort Mazatlán

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,434 reviews
The price is CA $200
CA $239 total
includes taxes & fees
Apr 25 - Apr 26
Viaggio Resort Mazatlán
4 outdoor pools, pool umbrellas, sun loungers

DoubleTree by Hilton Mazatlan

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,375 reviews
The price is CA $97
CA $116 total
includes taxes & fees
May 11 - May 12
DoubleTree by Hilton Mazatlan
Exterior

Varali Grand Hotel

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,230 reviews
The price is CA $69
CA $82 total
includes taxes & fees
Apr 27 - Apr 28
Varali Grand Hotel
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About the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 3 min drive - 2.6 km
  • El Cid Country Club Golf Course - 4 min drive - 1.9 km
  • Mazatlan International Center - 7 min drive - 6.1 km
  • Mazatlán Aquarium - 8 min drive - 5.2 km
  • Cerritos Beach - 11 min drive - 5.8 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Mané - ‬5 min walk
  • ‪Bar el LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

At The Palms Resort of Mazatlan, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from The Mazatlan Malecón. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Restaurant Panama serves breakfast and offers a beachfront location. A poolside bar, a children's pool, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 190 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Beach volleyball

Working away

  • Meeting rooms
  • Conference center (7973 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Restaurant Panama - This beachfront restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Pool Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan offer free cancellation for a full refund?

Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Palms Resort of Mazatlan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at The Palms Resort of Mazatlan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palms Resort of Mazatlan?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palms Resort of Mazatlan?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at The Palms Resort of Mazatlan?

No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.

What is there to do at The Palms Resort of Mazatlan and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include spa services and a garden.

Are there restaurants at or near The Palms Resort of Mazatlan?

Yes, Restaurant Panama offers alfresco dining.

What's the area around The Palms Resort of Mazatlan like?

The Palms Resort of Mazatlan is located on the waterfront in Zona Dorada, a short 13-minute walk from Islands and Protected Areas of the Gulf of California and 12 minutes' walk from Playa Brujas.

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Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
View
Location
Building
Bed
Elevator

What guests liked

  • The beach location is unbeatable, with private access and stunning views from the rooms. (10 reviews)
  • The property has great restaurants on site with delicious food, good views, and plenty of options. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Hugo, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

JOAQUIN, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Excellente hotel, lo unico que no me gusto es que a las 7:30 de la mañana la bocinas con musica de la alberca ya estaba prendidos. A sea hora de la mañana me hubiera gustado descansar un poco mas
Claudia, 2-night family trip
Verified Expedia guest review

6/10 Good

Great place and location, staff is wonderful. Beds are horrible and extremely hard. Other than that great place
kurtis delray, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really nice place to stay with Panamá attached to it.
Eric, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

I like everything.
Celina, 1-night trip
Verified Expedia guest review

6/10 Good

The music at 3 am from the other hotel
Miguel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Our first night, room was on 1st floor our view:the parking lot. Very noisy, beds, pillows not comfy. TV was tiny. Only one hand towel for 2 guests. No sheet under the comforter. It was the comforter and then sheet on top. Second night: We upgraded room to a 4th floor and ocean view. The room was remodeled. Very nice! furniture and bed and pillows very comfy. No fridge though.
Maria, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The pool!
Mark, 7-night family trip
Verified Expedia guest review

8/10 Very good

Jeffry, 5-night trip
Verified CheapTickets guest review

10/10 Exceptional

We like that it’s not down town. Great pool
Robert, 2-night romance trip
Verified Expedia guest review

4/10 Fair

no hot water,

no hot water in room, friend got bug bites from bed. AC leaked water in the room.
Kenneth Dean, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The swimming pull is great! The view to the ocean is unique.
Armando, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Good hotel I'll took it again
perla, 5-night family trip
Verified Expedia guest review

6/10 Good

I liked the location, but the beach is to rocky and you can't swim
Rudy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melanie, 3-night trip
Verified Expedia guest review

8/10 Very good

Food was good. Room was clean. I didn’t like that there wasn’t a sheet to cover yourself. Beds need to have a mattress sheet and a second sheet to cover up ones body not a covet. No facial towels, only one hand towel. We were two people…
Maria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ocean view is amazing
JOSE LUIS, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Jesus, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unfortunately, the hotel is visited by many persons that are not staying in hotel, they are there for the restaurant. So I really did not like this traffic.
Amparo, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The head board area of bed was something I disliked as I kept hitting my head against it at night.
Armando, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rocio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Celene, 4-night family trip
Verified Expedia guest review