Novant Health Matthews Medical Center - 3 min drive - 2.1 km
Sportsplex at Matthews - 5 min drive - 3.9 km
Bojangles' Coliseum - 11 min drive - 12.3 km
Spectrum Center - 14 min drive - 16.3 km
SouthPark Mall - 16 min drive - 15.2 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 30 min drive
Charlotte Station - 16 min drive
Restaurants
Chick-fil-A - 7 min walk
McDonald's - 5 min walk
Texas Roadhouse - 19 min walk
East 74 Family Restaurant - 3 min drive
Hibachi Buffet - 11 min walk
About this property
Hampton Inn by Hilton Charlotte/Matthews
When you stay at Hampton Inn by Hilton Charlotte/Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Bojangles' Coliseum and NASCAR Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
91 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 5.12 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 5.12 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews
Frequently asked questions
Does Hampton Inn by Hilton Charlotte/Matthews offer free cancellation for a full refund?
Yes, Hampton Inn by Hilton Charlotte/Matthews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn by Hilton Charlotte/Matthews?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hampton Inn by Hilton Charlotte/Matthews?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn by Hilton Charlotte/Matthews?
Yes. Self parking costs USD 5.12 per day.
What are the check-in and check-out times at Hampton Inn by Hilton Charlotte/Matthews?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn by Hilton Charlotte/Matthews and nearby?
Hampton Inn by Hilton Charlotte/Matthews has an outdoor pool and a fitness center.
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Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Mar 2025
William
William, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 Mar 2025
Debra
Debra, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
28 Feb 2025
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!
Peggy
Peggy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Feb 2025
Peggy
Peggy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Don
Don, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2025
Great stay!
Spacious room. Clean. Comfortable bed and pillows!
Dannie
Dannie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Jan 2025
Bad bed
The bed was very bad every time you moved a spring would stick in your body the worst stay ever,
Ernie
Ernie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Wayne
Wayne, 2-night trip
Verified Hotels.com guest review
2/10 Poor
7 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Fine/good for cost
Mostly fine customer service. Loved bedding. Sheets crisp and comfortable. Bathroom dates. A bit dusty on dresser/tv.
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Not up to Hampton Inn standards.
Shower control needed attention, shower didn't drain well, bed was worn out. 1 working ice machine for a 4 story hotel. Plenty of weed being smoked in a non-smoking hotel. Breakfast was poor for a Hampton Inn..cold powdered eggs, greasy sausage patties and cold potatoes. Outside grounds were unkept and full of trash.
Brigid
Brigid, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Cozy
The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Nathan
Nathan, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Dec 2024
Although the hotel was clean, the shower in our room wouldn't drain properly. I had to keep turning off the water so it would drain and cover my feet. The sink also drained slow. I will say that the front desk lady was very welcoming and kind to us. We only stayed one night so we didn't make a fuss about the slow drains.
Eric
Eric, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 Nov 2024
Jack
Jack, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Friendly staff, clean room and nice breakfast. Close to so many shops and restaurants.
Rebecca
Rebecca, 2-night romance trip
Verified Expedia guest review
4/10 Fair
19 Nov 2024
Honestly, one of the dirtier hotels I've ever stayed in. Was not expecting Ritz quality for $160/night, but my restroom had a patch in the ceiling that was never taped and painted over (exposed screws and seams), the bathtub had a hole smashed in it with a bunch of caulk to conceal it. The toilet had a lose bolt and would rock on the wax seal (surprised it didnt leak on the floor). Overall, it did what it needed, but will never be staying there again.
Seth
Seth, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 Nov 2024
No longer free bottles of water for regular Hilton Honors members, you need Diamond status. Had a sign up about a fire drill where inspectors would be coming into rooms the day I arrived. When I asked if I would be disturbed since I arrived at 8 pm the person at the desk said maybe but she did not know. Did not like feeling like people may be coming into my room that late at night.
Peggy
Peggy, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2024
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Tierra
Tierra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Good location, walkable to dining
Calvin
Calvin, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2024
Was convenient and on our travel route. Nice and friendly staff. Good breakfast.
Karl
Karl, 1-night family trip
Verified Expedia guest review
6/10 Good
24 Oct 2024
Erika
Erika, 4-night trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Jeanna
Jeanna, 1-night trip
Verified Expedia guest review
4/10 Fair
14 Oct 2024
I like the location of the hotel but unfortunately that was all. The rooms are outdated and lack cleanliness. The bathroom had no ventilation so it has built mold in the ceiling and walls. The bathroom did not have toilet paper. When I called the front desk I was directed to visit the front desk within 10-15 minutes to obtain toilet paper which should already been in the room for guests. When i finally visited the front desk I was handed half of a half roll of toilet paper. Per the front desk personnel they are awaiting a shipment and was firced to grab the roll from an unoccupied room. Throughout the night and morning hours all you hear is slamming doors. I will not recommend nor will I ever stay here again!