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Bull Reina Isabel & Spa

4.0 star property
Beachfront hotel with spa, near Las Canteras Beach

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Photo gallery for Bull Reina Isabel & Spa

Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Exterior
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Standard Double Room, Ocean View (Spa access included)
Standard Double Room, Ocean View (Spa access included) | Beach/ocean view
Relax in style at Bull Reina Isabel & Spa, an eco-certified retreat near Las Canteras Beach. Treat yourself to a rejuvenating spa day, complete with hydrotherapy and aromatherapy treatments. With two on-site restaurants serving up delicious breakfast and dinner options, plus 2 coffee shops for a quick pick-me-up, you'll feel right at home.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Steam room
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CA $182
CA $195 total
includes taxes & fees
May 6 - May 7

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room (Spa access included)

Standard Double Room (Spa access included)

Standard Double Room (Spa access included)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • City view
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included. 3 Adults)

Flat-screen TV

Junior Suite (Spa access included. 3 Adults)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included) | Living room

Suite, Sea View (Spa access included)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sea view
  • 75 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sea view
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Single Room (Spa access included)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed
Rooftop terrace

Santa Catalina, a Royal Hideaway Hotel

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 557 reviews
The price is CA $223
CA $239 total
includes taxes & fees
May 25 - May 26
Santa Catalina, a Royal Hideaway Hotel
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About the area

Map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008

What's nearby

  • Las Canteras Beach - 1 min walk - 0.1 km
  • Santa Catalina Park - 4 min walk - 0.4 km
  • El Muelle Shopping Center - 7 min walk - 0.7 km
  • Mesa y Lopez Avenue - 9 min walk - 0.8 km
  • Port of Las Palmas - 7 min drive - 3.7 km

Getting around

  • Gran Canaria Airport (LPA) - 37 min drive

Restaurants

  • ‪Paparazzi - ‬1 min walk
  • ‪O Sole Mío - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Dulces de Portugal - ‬3 min walk
  • ‪Café Regina - ‬2 min walk

About this property

Bull Reina Isabel & Spa

At Bull Reina Isabel & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be just steps from Las Canteras Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Roma, one of 2 restaurants, offers ocean views and serves breakfast and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach

Working away

  • Meeting room
  • Computer station
  • Conference space (9386 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1964
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Roma - Overlooking the ocean, this restaurant serves breakfast and dinner.
Summum - This restaurant specializes in Fusion cuisine.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Frequently asked questions

Does Bull Reina Isabel & Spa offer free cancellation for a full refund?

Yes, Bull Reina Isabel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bull Reina Isabel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Bull Reina Isabel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Bull Reina Isabel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Bull Reina Isabel & Spa?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.

Is there an onsite casino at Bull Reina Isabel & Spa?

No, this hotel doesn't have a casino, but Casino Las Palmas (9-min walk) is nearby.

What is there to do at Bull Reina Isabel & Spa and nearby?

Bull Reina Isabel & Spa has 2 bars and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Bull Reina Isabel & Spa?

Yes, there are 2 onsite restaurants, featuring Fusion cuisine, ocean views, and poolside dining.

Does Bull Reina Isabel & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Bull Reina Isabel & Spa like?

Bull Reina Isabel & Spa is located on the boardwalk/promenade, a short 4-minute walk from Santa Catalina Park and 7 minutes' walk from El Muelle Shopping Center.

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Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Beach
Service staff
Spa
Food
Breakfast
View
Ocean view
Bar

What guests liked

  • The property's beach location is a major highlight, with many guests praising the direct access to the beach and its cleanliness. (14 reviews)
  • Breakfast was described as fantastic, amazing, unbelievable, and vast with a great selection and variety of food. (9 reviews)
  • The pool offered a pleasant temperature, great views, and excellent facilities. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Paul, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Pretty, But Several Issues

This is a beautiful property right on the beach. Overall, we enjoyed our stay and one gentleman from the front desk was outstanding. However, the property is not really handicapped accessible for the spa. My elderly father who is 92, could not access the spa/sauna/hot tub on the top floor since there is no elevator and requires stairs. Also, we had tried to book our spa services in advance and they would not share the menu or information. When we got there, all the massages were booked and we had to go somewhere else which was very frustrating. Finally, we decided to tour the rest of the island and forego the half board dinner. We tried to tell 2 front desk managers and they would not let us change it with advance notice and said we had to do that through hotels.com. However, since we paid at the hotel, hotels.com could not credit us and had no success reaching the front desk. What was even more frustrating is that they would not hear us out with hotels.com on the line at the hotel or afterwards online, even though they had credited my dad’s reservation of 2. Ultimately, our party of 4 had to pay for 2 nights dinner even though they made us dinner reservations elsewhere. That does not seem customer-oriented or fair. Therefore, please be cautious before booking this hotel for the reasons mentioned.
Anita, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Really lovely hotel in a great location. Only stayed for two nights but it was lovely stay. The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better. Just two tiny complaints there but overall the stay was perfect for what I needed.
Tee Marshall, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The Queen of stays

We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife. The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts. The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.
Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Could have done with the pool opening before 10AM but, apart from that, we thought the hotel was all-round brilliant.
Timothy, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
Juliette, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
KELLY, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property on the Beach Great food and surrounded by wonderful restaurants
Anne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel in prime position
Ali, 14-night romance trip
Verified Expedia guest review

6/10 Good

Courteous staff, but the facilities are showing their age
Ernest, 4-night family trip
Verified Expedia guest review

8/10 Very good

Staff were friendly, pool area was nice, food options were good. The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Diane, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ann Elizabeth, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Gemma, 7-night trip
Verified Expedia guest review

8/10 Very good

The outside pool was in full repairs, which was disappointing. Spa was lovely. Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
TALVINDER, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel. Wonderful staff
Natali, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paul, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Safe, clean and right on the beach!
Mark, 4-night trip
Verified Expedia guest review

8/10 Very good

La cama súper incómoda. Estaba hundida en el medio. Reclame pero no me resolvieron hasta la 3ra noche y fueron 5 noches. El spa, chulísimo. Localización excelente.
Gisela, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location with no big complaints.

The staff were all friendly and helpful from arrival to departure, with the exception of the Marinas bar, which is a franchise. The room (suite) was OK, but daily cleaning less thorough than might be expected (glasses and cups not washed). The curtains were good at light blocking but extremely noisy to operate. We were on 6th floor so relied on lifts which were swift, but one was unreliable in direction or refused to move occasionally. Breakfast buffet had a wide choice but quality was below expectation. Soggy Croissants, runny yoghurt and although there was a choice of strength of coffee in the two machines (strong in one, "soft" in the other) it wasn't very good and a third machine would have alleviated queueing. Considering this and the unappealing menus posted, we did not feel inclined to sample the dinner buffet. The dedicated and inclusive sun lounger area on the beach, right outside the hotel was the most enjoyable feature. The beach is fantastic. The roof pool looked attractive, but was rather busy and a little noisy for us. The signatute Lily display in the foyer is impressive but the scent is quite strong and can be an issue for those with allergies.
JOHN, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beach paradise

Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.
Lindsey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harvey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .
Steven, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Vladimirs, 1-night trip
Verified Hotels.com guest review