2/10 Poor
May 4, 2025
Not a good Hotel
When I arrived there was there was a person standing outside smoking a cigarette, and starring at me. I waited at guest service for a while and there was a note saying went to help a guess be right back. I waited and waited, then I noticed the guy who was starring enter the front desk and ask if he could help me. I was very upset, because he saw me come in and he was not helping a guest, just smoking a cigarette. I had gotten a room for a my family of 6 and this room had no extra towels, just two, and no extra blankets. The bathroom floor I was worried about because the tiles were moving as you step. I there huge gaps in between the tiles. It felt like you were going to fall through the floor. Not sure how this is a 8.4 hotel. What's funny later in the evening I step out went down stairs and there was another lady upset at the check in worker because he was walking outside and she was waiting.
Mario
Mario, 1-night family trip
Verified Hotels.com guest review
