Cleveland, OH (BKL-Burke Lakefront) - 22 min drive
Cleveland Hopkins International Airport (CLE) - 34 min drive
Cleveland Station - 20 min drive
Restaurants
Chick-fil-A - 4 min drive
Texas Roadhouse - 3 min walk
Starbucks - 8 min walk
Taco Bell - 3 min drive
Cracker Barrel - 2 min walk
About this property
Courtyard by Marriott Cleveland Willoughby
Courtyard by Marriott Cleveland Willoughby puts you within a 10-minute drive of Lake Erie. Guests can take a dip in the indoor pool or grab a bite to eat at Bistro, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
90 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in/out available
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 10 for adults, and USD 8 to 10 for children
Renovations and closures
The property will be renovating from April 25 2024 to January 1 2025 (completion date subject to change). The following areas are affected:
Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Courtyard Cleveland Willoughby
Courtyard Marriott Cleveland Hotel Willoughby
Courtyard Marriott Cleveland Willoughby
Courtyard Marriott Willoughby
Courtyard Willoughby
Courtyard Willoughby Marriott
Marriott Courtyard Willoughby
Marriott Willoughby
Willoughby Courtyard
Willoughby Marriott
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
Courtyard By Marriott Cleveland Willoughby Ohio
Courtyard Marriott Cleveland Willoughby Hotel
Courtyard Marriott Cleveland Hotel
Courtyard Marriott Cleveland
Courtyard by Marriott Cleveland Willoughby Hotel
Courtyard by Marriott Cleveland Willoughby Willoughby
Courtyard by Marriott Cleveland Willoughby Hotel Willoughby
Frequently asked questions
Does Courtyard by Marriott Cleveland Willoughby offer free cancellation for a full refund?
Yes, Courtyard by Marriott Cleveland Willoughby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Cleveland Willoughby?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Courtyard by Marriott Cleveland Willoughby?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Cleveland Willoughby?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Cleveland Willoughby?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Courtyard by Marriott Cleveland Willoughby and nearby?
Courtyard by Marriott Cleveland Willoughby has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Courtyard by Marriott Cleveland Willoughby?
Yes, there's an onsite restaurant, Bistro.
Courtyard by Marriott Cleveland Willoughby Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
15 Dec 2024
Clean and convenient
Staci
Staci, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Lohn
Lohn, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Qwashaun
Qwashaun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
carol
carol, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
My stay was very pleasant and the hotel’s cleanliness was excellent
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Enjoyable stay
We enjoyed our stay at the Courtyard in Willoughby. The staff was friendly helpful and courteous. The woman at checkin was delightful. Our room was clean and comfortable. We will definitely book here again when we need to travel this way again.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Exactly as expected
Few hotel chains are as consistently dependable as Marriott.
Les
Les, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Cathy
Cathy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Front desk staff was amazing, day shift and night. I apologize for forgetting the gentlemen's name that worked nights but he was very helpful in getting a small issue resolved and was super cool. Rich the manager, took care of the concern promptly and was very friendly and knowledgeable. Amber at the front desk was absolutely amazing. She answered all my questions and took care of a second reservation for me, super welcoming to have such a great front desk staff. Rooms were very clean and tv was awesome
Amber
Amber, 1-night family trip
Verified Expedia guest review
6/10 Good
17 Sep 2024
Everything was okay, but coffee bar had no half & half, milk, creamer during our stay. How do you run a Starbucks coffee bar without creamer?
John
John, 3-night trip
Verified Expedia guest review
8/10 Very good
12 Sep 2024
The hotel was very nice. It was also very clean. It has a pool which that is one of the things we look for when we book a hotel. I ran out of Conditioner in the shower so I called down to the front desk they immediately brought some up. Very helpful and polite. The only thing I didn’t like is most hotels have coffee or breakfast. They have a built-in Starbucks.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Deborah A
Deborah A, 2-night trip
Verified Expedia guest review
4/10 Fair
9 Sep 2024
The front desk personnel need training on being friendlier to customers. No Wi-Fi information given either. The entryway and bathroom floor was disgusting….hadn’t been cleaned. Shower floor also dirty. Would not recommend this place anyone. Very disappointing for a Marriott.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Sep 2024
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 Sep 2024
Eboine
Eboine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2024
Christine
Christine, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 Sep 2024
We had ants in our room, the smart TV was not smart and the beds were super uncomfortable
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2024
Joseph
Joseph, 2-night trip
Verified Expedia guest review
8/10 Very good
22 Aug 2024
Standard courtyard. No cafe available.
Eric
Eric, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
All good
Thomas
Thomas, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
It was very nice and clean. A very comfortable stay. The staff was very friendly.
LaShawn
LaShawn, 1-night family trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
When I reserved the room, the description included "bar".
When we arrived, there was no bar.
The room was ok, the room lock needs work.
After the amount I paid, I was expecting better.
Celeste
Celeste, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Aug 2024
When I checked in my room was not clean. Prior guests personal hygiene - gross - left visible in trash and shower. When I called the front desk to please service my room, I was told that if I didn't like it to change hotels! Every hotel in the city was booked, so I had no choice but to stay.