SureStay Plus by Best Western Mobile I-65

2.5 star property
Hotel in Mobile

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Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Exterior
Daily self-serve breakfast for a fee
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Located near the airport, SureStay Plus by Best Western Mobile I-65 offers a warm welcome with laundry facilities and a cozy fireplace in the lobby. Stay connected with WiFi, grab a snack from the vending machine, or plan your day at the 24-hour business center. The helpful staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The current price is CA $82
CA $95 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608

What's nearby

  • Dauphin Street - 14 min walk - 1.2 km
  • Spring Hill College - 15 min walk - 1.3 km
  • Hank Aaron Stadium - 6 min drive - 5.8 km
  • University of South Alabama - 6 min drive - 5.8 km
  • Mobile Cruise Terminal - 11 min drive - 10.3 km

Getting around

  • Mobile, AL (BFM-Downtown Airport) - 10 min drive
  • Mobile Regional Airport (MOB) - 20 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Briquettes Steakhouse - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬18 min walk

About this property

SureStay Plus by Best Western Mobile I-65

When you stay at SureStay Plus by Best Western Mobile I-65, you'll be within a 15-minute drive of University of South Alabama and Mobile Cruise Terminal. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 94 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

Frequently asked questions

Are pets allowed at SureStay Plus by Best Western Mobile I-65?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus by Best Western Mobile I-65?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus by Best Western Mobile I-65?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at SureStay Plus by Best Western Mobile I-65 and nearby?

Maintain your daily exercise routine at the gym.

What's the area around SureStay Plus by Best Western Mobile I-65 like?

SureStay Plus by Best Western Mobile I-65 is a short 14-minute walk from Dauphin Street and 15 minutes' walk from Spring Hill College.

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Reviews

6.6

Good

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Lobby
Weather
Bathroom
Amenities
Air conditioning
Water

Reviews

10/10 Exceptional

A nice hotel for a great price

Everyone one that worked was friendly and nice.
Joseph, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Uncomfortable

Room 131 was a non smoking area but it wasn't form the looks of it.
Cracked window made it noisey
Curtains would close made it uncomfortable
Latonika, 2-night trip
Verified Hotels.com guest review

2/10 Poor

For the price, you get what you pay for. One of my rooms was missing a remote for the tv, there were no blankets, I did see a dead roach, the air conditioner was filthy, there were stains all over the bed. The toilet wasn’t working in my other room. For the price and my booking being last min I’m not gonna hate on this place, we felt safe and all that. The lady at the front desk Polly or Paulie, she was such a sweet person, super helpful, very sociable just overall a joy.
Nelson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Latoya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Latoya, 3-night trip
Verified Hotels.com guest review

2/10 Poor

My room flooded every time I showered and it smelled like mold
Dwayne, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Will never stay every again

Worst hotel I ever stayed at. First the key card stop working multiple times during a one night stay. The breakfast only had waffles no meat at all. And the hotel hallway had trash and was smelly the whole stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Incompetent Employees

Whole staff needs to be fired. Thought I was getting pranked. Absolutely unacceptable.
Jake, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I would not recommend unless you will be gone

This experience was not good. Every day I had to get my key reset for 4 days to enter my room. The key to the door after hours NEVER WORKED. They have no blankets. My microwave was dirty and I had no toilet tissue, until I asked. The room had an odor so good I had Lysol and a candle. This place is not for me. One bed was broke and I’m glad I had a blanket However, the staff was nice with what they were working with,
Yolanda, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Jeffery, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shanethia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Took 4 rooms to find a clean one

The first room I was given, I walked into water bottles on the bedside table, the beds still messed up from the last guests and trash in the receptacles. Room number two the beds were “made” but there was makeup on the pillows and hair on the fitted sheet. There was also hair in the tub, no drain cover and no shower curtain. The third room… beds still had pillow cases that looked unchanged, the blanket had dirt/debris on it and the tub was not all the way clean. Room number FOUR was on a different floor and appeared to be clean. Bedtime came and my daughter found a piece of metal in/on the blanket and then this morning woke up to go to the restroom and found a bug crawling on the toilet seat. The manager stated she didn’t know how to give me a discount due to having booked through a third party, but gave me her personal cell number and requested that I call her directly the next time we’re in town and she would give me a discount and it would “be better” next time and that they’d only taken over management of the hotel two weeks ago. The maintenance man, walked with me to try and find a clean room. He was amazing. The front desk attendant was also great. She actually stated she knew the way to do a discount and was trying to show the GM. Who then stated she would discount this stay and still wanted me to come back and try the hotel again. I went to check out this morning to find no discount had been done. So the managed lied to my face. Why would I want to try again!?!
Hair on the fitted sheet
Makeup on one of the many dirty pillowcases
Hair…
More hair, dirty and no drain cover
Rebekah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice friendly
Sherry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shanethia, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Thieves. Would not refund my money and took payment for a room I did not stay in. Will never stay at a best western anywhere.
Verified Expedia guest review

10/10 Exceptional

Shanethia, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Pretty nice rooms, some updateing has been done. Comfortable beds, the first room they gave me did not have a refrigerator, new room I was given did not have a glass bottom in microwave. Not bad, Seen Worse.
Timothy, 4-night trip
Verified Expedia guest review

2/10 Poor

I like that it was quiet and I don’t like the stay
Ireonna, 1-night business trip
Verified Expedia guest review

8/10 Very good

Yassir, 1-night trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

2/10 Poor

Mini fridge was leaking soaking the entire carpet floor, only sheets on the bed (they had no blankets or real pillows) microwave didn’t have glass plate inside to be able to cook food, they had no shampoo/conditioner. The manager Serina refused to give me my deposit bc I left two dollar general bags of trash by the door bc I didn’t have trash bags or a trash can and the man who was working night shift told us to sit it by the room door. The manager also refused to let me back into my room for the last few hours of my stay to the point I had to call the police and corporate to be able to get back into my room. I took pictures of the CLEAN room. I will NEVER stay here again. That woman shouldn’t have a job after how unprofessional and nasty she acted today.
Tyler, 1-night family trip
Verified Expedia guest review

8/10 Very good

Aurelia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

They had to move me to 3 different rooms to get me one with a working TV. No cups in room. Rusty fixtures. Broken microwave.
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean and comfortable
Freddy, 1-night romance trip
Verified Expedia guest review