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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel in Moses Kotane with golf course and spa

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Photo gallery for The Palace of the Lost City at Sun City Resort

Lobby
Golf
Buffet
Outdoor pool, pool umbrellas, sun loungers
Casino
Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Pool
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CA $425
CA $490 total
includes taxes & fees
Jul 10 - Jul 11

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room

Superior Luxury Family Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Separate bathtub and shower
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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The Cabanas Hotel at Sun City Resort

  • Pool
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  • Free parking
  • Free WiFi
7.8 out of 10, Good, 816 reviews
The price is CA $153
CA $179 total
includes taxes & fees
Jul 8 - Jul 9
The Cabanas Hotel at Sun City Resort
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About the area

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 17 min walk - 1.5 km
  • The Gary Player Golf Course - 1 min drive - 0.8 km
  • Sun City Casino - 2 min drive - 1.2 km
  • Segaetsho Cultural Village - 4 min drive - 2.3 km
  • Pilanesberg National Park - 13 min drive - 6.7 km

Getting around

  • Free area shuttle
  • Free casino shuttle

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪Crystal Court - ‬1 min walk
  • ‪Ocean Basket - ‬8 min walk
  • ‪Shebeen - ‬5 min drive
  • ‪Steers - ‬18 min walk

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a nightclub. Fellow travelers love the helpful staff.

Languages

Afrikaans, English, Xhosa, Zulu

More about this property

VISIBILITY

At a glance

Hotel size

    • 335 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 16
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Offsite

    • Free area shuttle
    • Free casino shuttle

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Archery
  • Ecotours
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway rentals/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorized)
  • Water skiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane
HELP_OUTLINE

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes ecotours, segway rentals, and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

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The Palace of the Lost City at Sun City Resort Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Children
Shower
Restaurant
Breakfast
Family friendly
Bus
Architecture

What guests liked

  • Breakfast was described as delicious, excellent, and one of the best in the world. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Beautiful clean and comfortable
3-night trip

8/10

This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy
4-night trip

10/10

Beautiful hotel and surroundings, a special place
3-night trip

10/10

Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small
3-night trip

10/10

Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
4-night trip

10/10

Fantastically beautiful place with tons to do.
2-night trip

10/10

Staff was amazing and everyone was nice
1-night trip

10/10

The best hotel we've ever stayed in, this is our third time.
4-night trip

10/10

We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
3-night trip

10/10

Stayed at the Palace after watching the movie Blended. Did not disappoint!
2-night trip

6/10

Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.
4-night trip

10/10

Really good food and the staff was perfect. Thank you for all you did for us
1-night trip

10/10

Amazing stay
7-night trip

10/10

An excellent hotel with nice rooms, grounds and food. The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
3-night trip

10/10

Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
7-night trip

10/10

Excellent
2-night trip

10/10

Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
3-night trip

10/10

The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
8-night trip

10/10

The most beautiful hotel I’ve ever been to
3-night trip

10/10

Excellent
1-night trip

10/10

Very nice place, good service!
2-night trip

10/10

Superou todas as expectativas!!!
4-night trip

10/10

Beautiful and will be back!
2-night trip

10/10

The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
3-night trip

10/10

My time at the palace was excellent very Friendly stàff nothing was too much trouble food was great it ŵàs wonderful
2-night trip