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K West Hotel and Spa

4.0 star property
Hotel with spa, near Westfield London Shopping Centre

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Photo gallery for K West Hotel and Spa

Exterior
Lounge
Sauna, steam room, Turkish bath, body treatments, hydrotherapy
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Sauna, steam room, Turkish bath, body treatments, hydrotherapy
In the heart of London, K West Hotel and Spa offers a tranquil retreat with aromatherapy treatments at K Spa and yoga classes at the health club. Guests can stay connected with in-room WiFi, enjoy a drink by the lobby fireplace or unwind with dry cleaning/laundry services. Helpful staff have left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Childcare
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Babysitting
  • Business center
Feel at home
  • Babysitting services
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Executive Twin Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for K Suite( Superking Bed )

K Suite( Superking Bed )

K Suite( Superking Bed )

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room (Superking Bed)

Executive Double Room (Superking Bed)

Executive Double Room (Superking Bed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Shower/tub combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds
Bar (on property)

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.0 out of 10, Very good, (2029)
The price is CA $153
CA $183 total
includes taxes & fees
Feb 23 - Feb 24
Dorsett Shepherds Bush
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About the area

Map
Richmond Way, London, ENG, W14 0AX

What's nearby

  • Westfield London Shopping Centre - 10 min walk
  • Kensington High Street - 11 min walk
  • Olympia Conference and Exhibition Centre - 12 min walk
  • Royal Albert Hall - 7 min drive
  • Hyde Park - 7 min drive

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Luton Airport (LTN) - 42 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 68 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • Shepherd's Bush Station - 7 min walk
  • Kensington (Olympia) Station - 9 min walk
  • Kensington (Olympia) Underground Station - 10 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Goldhawk Road Underground Station - 10 min walk
  • Shepherd's Bush Market Underground Station - 11 min walk

Restaurants

  • ‪Ben's Cookies - ‬7 min walk
  • ‪The Central Bar - ‬4 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk

About this property

K West Hotel and Spa

When you stay at K West Hotel and Spa, you'll be within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Other highlights include a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers like that it's just a short walk to public transportation: Shepherd's Bush Underground Station is 5 minutes away and Goldhawk Road Underground Station is 10 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 219 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Contactless check-in available
    • Express check-in available
    • Early check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Check-in on Saturdays and Sundays is 3 PM.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Spa fee: GBP 25 per person, per night

Optional extras

  • WiFi is available in public areas for an extra charge
  • Continental breakfast is offered for an extra charge of approximately GBP 20 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property will be closed from December 11 2023 to June 30 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 30.0 per night

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 25 per person. Facilities include a sauna and a hot tub.
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This hotel accepts only chip-and-PIN credit cards for onsite payments.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel K West
K West Hotel
K West Hotel London
K West London
K West Hotel & Spa London, England
k West Hotel And Spa
K West
K West Hotel Spa
K West Hotel and Spa Hotel
K West Hotel and Spa London
K West Hotel and Spa Hotel London

Frequently asked questions

Is K West Hotel and Spa currently open?

This property will be closed from December 11 2023 to June 30 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).

Does K West Hotel and Spa offer free cancellation for a full refund?

Yes, K West Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at K West Hotel and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at K West Hotel and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at K West Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.

What is there to do at K West Hotel and Spa and nearby?

Onsite recreation at K West Hotel and Spa includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. K West Hotel and Spa also has a 24-hour fitness center and a sauna.

Are there restaurants at or near K West Hotel and Spa?

Yes, there's an onsite restaurant.

What's the area around K West Hotel and Spa like?

K West Hotel and Spa is in Hammersmith and Fulham, a short 5-minute walk from Shepherd's Bush Underground Station and 10 minutes' walk from Westfield London Shopping Centre. Travelers love the hotel's prime location.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Emily, 1-night trip
Verified Hotels.com guest review

6/10 Good

Betty, 1-night trip
Verified Expedia guest review

6/10 Good

Overall did the job, however was disappointed by the lack of a robe when this was on the room spec as well as faulty electrics as bulbs were out in the bathroom and some plug sockets did not work. For the money we paid we were very disappointed!
Colette, 1-night family trip
Verified Expedia guest review

6/10 Good

Letitia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Loved how big the rooms were.
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Standard of room cleaning was not good
Tim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

4/10 Fair

The beds in the room were extremely comfortable. Everything else was satisfactory but not to a high standard. Shower was awful. Wouldn’t return unfortunately:-(
Gillian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Decent hotel and good location
Great location and good hotel. Staff were super friendly. Rooms starting to look a bit warn but clean and decent size
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Had to use my phone as the room key not great if your battery dies. Also shame there was no welcome when you come in as you do it all online. The room itself was lush executive suite but they hadnt washed the bath properly and had left over rose petals all behind the bath. Also there was a black hair on the towels and the towels where slightly stained. Went to the bar downstairs and 2 double amaretto and coke was £28 . We went for breakfast the next day £25 each. The breakfast was small and not much choice in the continental and then they add a £6.50 service charge on top which i didn't notice till was to late. Lady didn't understand my order. Gentleman didn't even give me a menu i had to go up and ask. Definitely wasnt worth the price. Even tho the room was nice we probably wont return. Really wanted to use the spa but £25 each extra is abit steep
Vicky, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Just. No.
The walls with the vents were cracking. The toilet wouldn’t flush and the bedding has hairs in it.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Lucy, 1-night trip
Verified Expedia guest review

8/10 Very good

Pauline, 3-night trip
Verified Expedia guest review

2/10 Poor

This hotel is not as advertised. It smelt really bad, bed hard, pillows hard. Spa unusable needed a refund. You will be better off in a premier inn. Don’t book this hotel
Nicola, 1-night family trip
Verified Expedia guest review

2/10 Poor

Its not 4 star, 2 is good for this hotel
Mohammed, 1-night family trip
Verified Expedia guest review

6/10 Good

This is a good property for a short stay as it is in a very convenient location. The room was clean and the staff were friendly. However, there were loose wires coming out of plug sockets which when knocked would send the ceiling lights out. The finish could be improved as there were cracked tiles and one of the windows didn’t close properly. There were no plug sockets located next to the beds or bedside tables and a number of the other plug sockets didn’t work. Also, our TV would randomly turn off whilst we were watching it. The issues we raised to staff were dealt with quickly. Overall, the hotel was clean and in a good location but work could be done to improve overall comfort.
Amalie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night trip
Verified Expedia guest review

2/10 Poor

We booked to stay at K West hotel in Shepherds Bush in London, through your website. This was a getaway break for my husband's birthday. Unfortunately, the hotel was not to a standard to what we would have expected, having paid for two nights stay. Firstly, upon arrival the room sink was full of water, which we reported but nobody came to investigate this and the room was generally grubby. Next to the bedside table the lamp didn't work, and we had to call Maintenace to try and sort. The room wasn't particularly clean either . In the bathroom there was white dust all over the ceiling, and there was no hot water, and a bulb out in the bathroom also. The TV also cut out at times and so we coukdnt watch this. The outlook to our room was also a main noisy road. We did report these issues, several times but little was done. Upon check out we were not even asked how our stay was which is disappointing. We booked to go to the spa which again wasn't quite what we were expecting. The water was cold, and the general cleanliness is questionable. We did not stay the full hour. Quite honestly the money charged, and pictures on the website does not reflect this hotel at all and we have come away disappointed ,and I would not recommend this hotel to stay. I look forward to your response. Mr and Mrs Harrison
Alex, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sally, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
Amazing stay here, great service everyone was very friendly and helpful. Spa facilities were great too
Millie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mauro, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I was disappointed when we arrived as the room we were given after reading good reviews was shabby, outdated and dirty. The lovely young lady at the customer service desk upgraded our room the next day and it was amazing how different it was from the previous room it was beautiful, clean and airy. The food they serve is a very limited menu but I must honestly say the quality of the food we ate was really good it tasted clean and fresh. The bar man who told me about his travelling adventures was a lovely man and his side kick a young girl at uni was also lovely, they kept me laughing. The staff were all quite pleasant apart from an asian lady that worked at the spa she was quite rude to other staff and guest. The hotel could be amazing with a few upgrades to rooms and repairs in the spa area as some facilities were not working.
ELLEN, 2-night romance trip
Verified Expedia guest review