Experience the charm of San Paolo Palace Hotel, an upscale hotel near Palermo Harbour. Relax by the rooftop pool or indulge in a delightful meal at one of two on-site restaurants while enjoying free full breakfast and coffee from the coffee shop/cafe. The helpful staff have left a lasting impression on previous guests.
Lulù Ristorante Giapponese - Sushi - 20 min walk
Antica Gelateria Del Mare - 10 min walk
Le Buone Forchette - Trattoria Pizzeria - 3 min walk
About this property
San Paolo Palace Hotel
San Paolo Palace Hotel features a rooftop terrace and puts you just a 5-minute drive from Via Roma and Ballaro Market. Guests can take a dip in the outdoor pool or grab a bite to eat at ANTARES, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a poolside bar, a 24-hour fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
280 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Working away
24-hour business center
Meeting rooms
Conference space (21528 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 1991
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
24-hour fitness center
An outdoor pool
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
ANTARES - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Renovations and closures
The property will be renovating from August 2 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT082053A1K9RZGD3I
Also known as
San Paolo Palace
San Paolo Palace Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Palermo
San Paolo Palace Hotel Centro Congressi Palermo, Sicily
San Paolo Palace Hotel Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Hotel Hotel Palermo
Frequently asked questions
Does San Paolo Palace Hotel offer free cancellation for a full refund?
Yes, San Paolo Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at San Paolo Palace Hotel?
Yes, there's an outdoor pool.
Are pets allowed at San Paolo Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at San Paolo Palace Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at San Paolo Palace Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at San Paolo Palace Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. San Paolo Palace Hotel also has a garden.
Are there restaurants at or near San Paolo Palace Hotel?
Yes, there are 2 onsite restaurants.
What's the area around San Paolo Palace Hotel like?
San Paolo Palace Hotel is located on the waterfront in Settecannoli, a short 13-minute walk from Foro Italico and 8 minutes' walk from Villa Giulia.
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Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10 Good
Jan 3, 2025
This is an old grand hotel. Surely it was glorious in the past but now it needs a lot of repair and renovation.
Antonino
Antonino, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2024
Jade
Jade, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Nov 25, 2024
Good value
Cheri
Cheri, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 23, 2024
Evelyn
Evelyn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2024
Prince
Prince, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2024
Not worth it, staff not very attentive and location too far from anything
Naghme
Naghme, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
Kenia
Kenia, 1-night trip
Verified Expedia guest review
8/10 Very good
Oct 2, 2024
It was far from many things and walking was very dangerous. Due to the fact there wasn’t any sidewalks. You had to go against traffic. That was the only thing the location should’ve been a little bit better.
armando
armando, 4-night trip
Verified Expedia guest review
2/10 Poor
Sep 5, 2024
Very old hotel and in a bad location for tourists. Don’t go there
Marko
Marko, 3-night family trip
Verified Expedia guest review
2/10 Poor
Aug 18, 2024
Shaghajegh
Shaghajegh, 7-night trip
Verified Hotels.com guest review
8/10 Very good
Jul 3, 2024
Excellent
Alexander
Alexander, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Jun 28, 2024
Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated
Great pool on rooftop and breakfast!!
Ian
Ian, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Jun 26, 2024
paul
paul, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 11, 2024
For a hotel that is meant to be a 4 star establishment it was very outdated and basic things like air conditioning weren’t working.
David
David, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2024
great staff
Julie
Julie, 4-night romance trip
Verified Expedia guest review
2/10 Poor
May 24, 2024
The worst hotel I ever stayed in. They advertised A/v in the rooms but it hasn’t been working for over a year since there were other reviews saying the same thing. The room was dirty and outdated. The beds were horrible my wife found hair in the made bed. The only positive was the view. It was breathtaking.
Christopher
Christopher, 1-night family trip
Verified Expedia guest review
8/10 Very good
May 15, 2024
The hotel facilities (pool) was not open until June .. but the staff were very nice and helpful .. the restaurant service and food was also good.
Kerrie
Kerrie, 2-night trip
Verified Wotif guest review
6/10 Good
May 1, 2024
The beach nearby was good.
The hotel pool was closed yet this was used as an attraction to get you to book this hotel
Stephen
Stephen, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 26, 2024
Roberto was really helpful, made our stay memorable
Julie
Julie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 14, 2024
Valeri
Valeri, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
Feb 5, 2024
Great location !
David
David, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Nov 18, 2023
Easy to reach from train station
Eddie
Eddie, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2023
It had good amenities and great parking. The staff were very nice and helpful
Stephanie
Stephanie, 2-night trip with friends
Verified CheapTickets guest review
2/10 Poor
Sep 11, 2023
Ruhail
Ruhail, 7-night trip
Verified Expedia guest review
4/10 Fair
Sep 9, 2023
The pool area was ok , but the staff try to rip you off for money . We were given a bill on checkout which did not relate to what we had eaten or what the city tax should have been. I queried the city tax as he said 32 euros was correct for 2 nights he then halved this to 16 which was still incorrect as the new rates don’t apply till October the 1st . They don’t get you to sign in the restaurant this is so they can make your bill whatever they wish . I ended up paying a wholly incorrect amount just so I could leave - as I didn’t want to miss my train . Restaurant staff seemed nice but pay as you go or you will get ripped off - my advice avoid and stay somewhere else . I intend claiming a refund from my card provider for the overpayments they have wrongly taken .