I booked a three-night stay at this Super 8 through Hotels.com for over $350, expecting basic but clean accommodations. What I experienced was completely unacceptable.
Upon checking in at 6:00 PM, I was given a key to a room that was still occupied and absolutely filthy. Shoes, socks, trash, unmade beds, used towels, and even used condoms were left in the room. Not only was this disgusting, but it was also a serious security risk—I could have easily walked in on someone, or worse, someone could have walked in on me.
I immediately went to the front desk, only to find a sign saying the staff would be gone for 15-30 minutes. Feeling unsafe and unsupported, I left the key and walked out.
This level of negligence and lack of security is unacceptable. No guest should have to worry about their safety or encounter such unsanitary conditions. Avoid this hotel at all costs!