We absolutely love this hotel. This is our third visit. The hotel has expanded since we last visited to werenât able to get the view we expected from the room we wanted but that didnât take away from our experience. We booked a Castillo suite, spacious, well appointed and plenty of towels and toiletries. Ice maker and fridge are so useful. Air conditioning is excellent. I also missed the claw foot tub which has given way to a modern shower but Iâll still be back. Itâs also in a fabulous location in the historic old town. The complimentary American continental breakfast in the courtyard or Bin39 is also very good.
I called ahead to verify we were in the correct room and that there was a comfortable option as far as a matress for my elderly mother. I was assured they had brand new sleep sofas. I arrived and I was greeted very oddly and there was some sort of confusion. The room we were placed in was supposed to be a 2 story unit with a small set of winding stairs leading to the main bedroom with a brand new sleep sofa downstairs. We were in the wrong unit which was only 1 story and the sleep sofa was extremely old with a huge dip in the middle which caused sever back pain for my elderly mother so I switched beds with her. I woke up with extreme pain in my neck which ruined the remainder of our trip/
We had driven through St Augustine many times and finally settled in on staying there. When we found this room with a view of the Castello, we could not resist!
Amazing! Wonderful staff, awesome location right in the heart of everything, a balcony on each side of our room with a view of St. George St. You could stay here and never have to go further than a quarter mile for everything you need. Love this place and will be back for sure!!!
Amazing staff and a great breakfast everyday live music and a wine bar that is great on sight. Best location for walking the historic district and seeing the sights. Awesome spot !