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Embassy Suites Hotel Winston-Salem

3.5 star property
Winston-Salem hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Hotel Winston-Salem

Lobby
Exterior
Lobby
27-inch TV with cable channels, pay movies, MP3 dock
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Premium TV channels
The price is CA $145
CA $164 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, Accessible, Non Smoking

Bathroom shower

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Suite Acc with Tub Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Suite Acc with Tub Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Premium Suite, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite 2 Queens, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite 2 Queens, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Premium Suite, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite, Non-Smoking

27-inch TV with cable channels, pay movies, MP3 dock

Two Bedroom Suite, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

King, Premium Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Winston-Salem Downtown

Pool
Free breakfast
Pet-friendly
Parking available
9.0 out of 10, Wonderful, (449)
The price is CA $129
CA $146 total
includes taxes & fees
Jan 5 - 6 Jan 2025
Hampton Inn & Suites Winston-Salem Downtown
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About the area

Map
460 N Cherry St, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 1 min walk - 0.1 km
  • Old Salem - 19 min walk - 1.7 km
  • Truist Stadium - 20 min walk - 1.7 km
  • Wake Forest University Baptist Medical Center - 3 min drive - 2.4 km
  • Winston Salem State University - 4 min drive - 4.5 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 6 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive
  • High Point Station - 25 min drive

Restaurants

  • ‪Foothills Brewing - ‬6 min walk
  • ‪Oh' Calcutta - ‬2 min walk
  • ‪Thai Harmony - ‬6 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Embassy Suites Hotel Winston-Salem

Embassy Suites Hotel Winston-Salem puts you within a 10-minute drive of Hanes Mall and Wake Forest University. Guests can take a dip in the indoor pool or grab a bite to eat at Grille Restaurant and Bar, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 146 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in available
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Computer station
  • Conference space (24003 square feet)

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 27-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

The property will be renovating from August 1 2024 to December 5 2024 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 25 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Hotel Winston-Salem
Embassy Suites Winston-Salem
Embassy Suites Hotel Winston Salem
Embassy Suites Winston Salem
Embassy Suites Hotel Winston-Salem Hotel
Embassy Suites Hotel Winston-Salem Winston-Salem
Embassy Suites Hotel Winston-Salem Hotel Winston-Salem

Frequently asked questions

Does Embassy Suites Hotel Winston-Salem offer free cancellation for a full refund?
Yes, Embassy Suites Hotel Winston-Salem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites Hotel Winston-Salem?
Yes, there's an indoor pool.
Are pets allowed at Embassy Suites Hotel Winston-Salem?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites Hotel Winston-Salem?
Yes. Self parking costs USD 25 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Embassy Suites Hotel Winston-Salem?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Embassy Suites Hotel Winston-Salem and nearby?
Embassy Suites Hotel Winston-Salem has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Embassy Suites Hotel Winston-Salem?
Yes, there's an onsite restaurant, Grille Restaurant and Bar.
Does Embassy Suites Hotel Winston-Salem have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Embassy Suites Hotel Winston-Salem like?
Embassy Suites Hotel Winston-Salem is a short 1-minute walk from Benton Convention Center and 19 minutes' walk from Old Salem.

Embassy Suites Hotel Winston-Salem Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

The place for a embassy suites is very ran down and dated
steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LaDaria, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kimberly M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Night in the City
Great space. Additional cups and/or glass instead of foam coffee cups would have been nice as well as better lighting in the bathroom, but overall a wonderful experience. The staff was very friendly and the breakfast buffet was top notch! Would totally come back!
Tonya, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I was double charged and I am having a hard time getting in touch with someone at the hotel to talk to personally.
Robin, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Nice room but BAD experience
There was an open box of soap with pubic hair on it in the shower. I prepaid for the room but my card was charged again at check in. No manager could be located to correct the charge. Front desk didn’t know the manager’s last name for me to call back. No verification of refund given.
Linda, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Basketball Trip
Overall, it was good. Rooms were old and outdated but clean enough. Breakfast was subpar. The meat was hidden behind the bar. Found hair in my food. Breakfast is usually my favorite part of staying at Embassy Suites. Hotel definitely needs to be updated asap for the price they charge. Excellent location! Lots of places to eat within walking distance.
LaToya, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Mediocre Stay
We booked two rooms for our team this past weekend. We had originally booked for 2 nights, but called the hotel to extend our 2 rooms to 3 nights over a month ago. I called to confirm our reservation a couple days in advance. When we arrived, they claimed we only had 1 room for 3 nights and were sold out of all other rooms. I think it was a miscommunication between Hotels.com and the Hotel, however even with the reservation on our email, they offered no help at the hotel. So all 4 single adults had to stay in 1 room and share beds. This embassy suites is tired and run down. There was mold on our walls and all the baseboards were falling off. We will stay somewhere else next time we are in town.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pet free rooms?
The hotel was beautiful. I had called ahead and specifically asked if they had pet free rooms and was told it was the upper 2 floors. They put me in a room at the end of a hall on the 3rd floor. I could smell pets on the way to my room, but,the room was good.
Laura L, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tommy, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lynne, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Hotel has a weird smell and the room wasn’t very clean. Blood stain on the pull out couch was an immediate “ get me out of here” feeling.
Melanie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was clean and very comfortable. Everyone with the staff was friends and quick to offer assistance for anything. Beyond thier control is the parking deck information. I wish there was info about this on the Hotels.com site.
Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rachana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ok
J JESÚS, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I had an amazing stay. I stayed there a couple of years ago, and it was not the best. The hotel and its staff have done a 360. It was an amazing stay with excellent customer service and professionalism by the staff. I'm looking forward to my next visit.
1-night trip
Verified Expedia guest review

4/10 Fair

Convenient location but ripped curtains, ac and fridge not working, dirty elevators. Maintenance man was very nice. Tried to fix the air conditioner at 11 o’clock at night.. Dirty outdoor entrances.
Joanna, 1-night romance trip
Verified Expedia guest review

6/10 Good

I reserved a king suite, and they gave me a double room
SEAN, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Justin, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Carrie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average at best. Needs a lot of deep cleaning and updating. Room was generally clean and staff were very nice. Breakfast area did not look sanitary but staff was so busy that I just don’t think they could keep up with the number of guests.
Mary Beth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jasper, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Awful. Worst hotel I’ve stayed at
1)Parking is $25/day so budget that into the price of the hotel 2) everything is broken: elevator, A/C in our room, ice machine 3)any simple request is refused: coffee cup refresh in the room, towels (multiple requests)…. We were met with excuses and told some version of “I have 23 rooms to clean” or told to ask someone else. Crazy! We finally decided to go to the indoor pool to steal pool towels since we had a suite for 4 people and were only provided with 2 for 2 nights!!!! 4)speaking of the pool… its filthy, cloudy, had a white film on the top and pretty sure there was BLOOD on the floor. Whirlpool is broken. 5)”dinner” from the onsite restaurant is actually premade salads or sandwiches in styrofoam that are super sketchy. 6)room was filthy, bug found in the bed, not actually cleaned during stay, mildew in shower, sticky slimy bathroom floor. 7) overall the hotel is just super weirdly laid out and strange, old, needs lots of updates. Only saving grace is that food service staff are so nice. They are very friendly and accommodating when compared to other hotel staff. Breakfast and happy hour (very generous) was appreciated. But that’s not enough. Would never stay here again.
Britttany, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Keep looking
Room was run down, door didn’t shut properly, HUGE gap under the door so no smoke or fire protection, I’ve machine busted.
2-night trip
Verified Hotels.com guest review