The property was neat overall. There were some gaps in the floor boards that my kids tripped on a couple of times and a loose baseboard or 2. Also, the radiating heater in the bedroom did not seem to work. We tried turning the knob both ways. There was a couple times when our outside door wouldnt open due to it being frozen but we had a great response from the maintenence team, even at midnight, to help us get in. I think the thing I was most unhappy with is that the room offered a washer and dryer which was a deciding factor in booking this place. However, upon arrival, there was no washer and dryer. When I asked about it, I was told that it belonged to another company and they removed it. It would have been nice to have a warning of this, as we did not pack a lot of clothes. Instead, we were referred to a laundromat which cost extra money and did not do a great job. My overall rating of this stay would probably be a 6.5/10. It was within walking distance to a Bonus which was nice and one of the great food halls.
