Take in the views from the rooftop terrace when you stay at Quest New Plymouth. Guests can enjoy the fitness center or take advantage of nearby hiking/biking trails. Apartments feature conveniences like kitchens, along with Smart TVs and premium bedding.
Languages
English, Hindi, Italian, Russian, Spanish
At a glance
Property size
40 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email 7 days before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite parking available only on request
Uncovered onsite self parking (NZD 10 per night; includes in/out privileges)
Uncovered onsite extended parking (NZD 10 per night)
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Pool/Spa
Sauna
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Onsite parking available only on request
Uncovered self parking on site (NZD 10 per night; includes in/out privileges)
Uncovered extended parking on site (NZD 10 per night)
Height restrictions apply for onsite parking
Onsite parking
Family friendly
Cribs (infant beds): NZD 10.0 per stay
Babysitting (surcharge)
Kitchen
Microwave
Dishwasher
Toaster
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–9:00 AM on weekends: NZD 15 for adults and NZD 15 for children
Bedrooms
Premium bedding
Bed sheets provided
Rollaway/extra beds: NZD 45.0 per night
Bathrooms
Free toiletries
Hair dryer
Towels provided
Entertainment
Smart TV with satellite service
Streaming services
First-run movies
Outdoor areas
Rooftop terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Soundproofing
Well-lit path to entrance
Wheelchair accessible
Wheelchair-accessible registration desk
Wheelchair-accessible path to elevator
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
ATM/banking services
Location highlights
Connected to a shopping center
Near the ocean
Near the boardwalk/promenade
Near the airport
In the shopping district
In the city center
Things to do
Fitness center
Fitness facilities nearby (free access)
Hiking/biking trails nearby
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
40 rooms
Built in 2009
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 15 for adults and NZD 15 for children
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for NZD 10.0 per stay
Rollaway beds are available for NZD 45.0 per night
Parking
Uncovered self parking costs NZD 10 per night with in/out privileges
Uncovered extended parking costs NZD 10 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Also known as
Quest Apartment New Plymouth
Quest New Plymouth
Quest New Plymouth Apartment
Quest New Plymouth Aparthotel
Quest New Plymouth New Plymouth
Quest New Plymouth Aparthotel New Plymouth
Frequently asked questions
Does Quest New Plymouth offer free cancellation for a full refund?
Yes, Quest New Plymouth does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest New Plymouth?
Sorry, pets aren't allowed.
Is parking offered on site at Quest New Plymouth?
Yes. Self parking costs NZD 10 per night. Extended parking costs NZD 10 per night.
What are the check-in and check-out times at Quest New Plymouth?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Quest New Plymouth and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a sauna and a fitness center.
Does Quest New Plymouth have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Quest New Plymouth like?
Quest New Plymouth is in New Plymouth CBD, a short 1-minute walk from Centre City Shopping Centre and 3 minutes' walk from Wind Wand.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Mar 2025
Well equipped apartment
Well equipped apartment with good range of facilities. Centrally located, walkable to shops and restaurants.
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
Wonderful
Wonderful modern hotel. Studios are big and well equip, personal is very nice. Clean and well situated. Don't hesitate.
Nathalie
Nathalie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
I didn't like fact that i had to looking for tea and milk, because they clean the room on the weekend
Trevor
Trevor, 3-night trip
Verified Expedia guest review
6/10 Good
17 Nov 2024
Isabel
Isabel, 4-night trip
Verified Hotels.com guest review
6/10 Good
13 Nov 2024
In the carpark area there were rubbish bags overflowing with loose rubbish blowing around.
I stayed for three nights but they charged me for four days parking!!!!! I didn't see my account until I opened my emails when I got home. I don't expect anyone to see this but I am saying it anyway.
Ian
Ian, 3-night romance trip
Verified Wotif guest review
8/10 Very good
12 Nov 2024
Clean and good sized rooms
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Booked a one bedroom apartment and everything you needed are in the room such as Washing machine, dryer, microwave, fridge, dishwasher. Parking we paid $10 for the night. The room is spacious and heaps of restaurants around. The mall is just opposite the hotel and Starbucks across the street. Will definitely stay again.
Jan Marie
Jan Marie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Oct 2024
Great central location. Close to shops / eating places/ supermarkets. Friendly and welcoming/ helpful reception staff. Easy parking. Clean, modern environment and rooms. Highly recommended 😊👍
Adrian
Adrian, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Excellent speedy service...
Martin
Martin, 1-night trip
Verified Expedia guest review
6/10 Good
7 Sep 2024
The Quest is centrally located and close to places .
What was wrong is the room was not serviced even after I rang reception and told them at 2.00pm the room had not been done.Reception said it would be soon.On our return 7.00pm ,it still had NOT been serviced.
The bed was up against a wall and to get in and out you had to climb over the other person
Dennis
Dennis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Eric
Eric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Olivia
Olivia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Ming-Chang
Ming-Chang, 2-night trip
Verified Hotels.com guest review
6/10 Good
18 Jul 2024
J
J, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
maryam
maryam, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Jul 2024
Ricky
Ricky, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2024
Perfect location
Ronil
Ronil, 2-night family trip
Verified Expedia guest review
6/10 Good
28 Jun 2024
there were 2 single people staying ,2 Cards would have been handy,instead of gettin rung up at 2 in the morning to let the latter and other person in.
Alan John
Alan John, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
21 Jun 2024
Room size was excellent, just not a fan of the zipped together beds. Great location.