See all properties

Ritz Residence @ Imago Mall Loft B

4.5 star property
Luxury hotel with full-service spa, connected to a shopping center, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for Ritz Residence @ Imago Mall Loft B

Deluxe Double Room
2 outdoor pools, lifeguards on site
Panoramic Double Room | View from room
2 outdoor pools, lifeguards on site
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
In the heart of Kota Kinabalu, Ritz Residence at Imago Loft B 7th Floor offers a luxurious escape. With 20 on-site restaurants and coffee shops/cafes, plus an exclusive spa offering treatments like reflexology and detox wraps. Stay connected with high-speed WiFi, or unwind by the outdoor pools featuring a waterslide.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Non-smoking
  • Spa

Main amenities (12)

  • Housekeeping (on request)
  • 20 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Sauna
  • Waterslide
  • 20 coffee shops/cafes
  • 24-hour business center
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Washer/dryer
The current price is CA $97
CA $108 total
includes taxes & fees
Jun 16 - Jun 17

Room options

View all photos for Standard Double Room

Standard Double Room | Interior

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Washer/dryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Washer/dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Front of property

Luxury Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Washer/dryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Washer/dryer
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Front of property

Panoramic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Washer/dryer
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Washer/dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

King Room With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

King Room With Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
Lobby

Hilton Kota Kinabalu

  • Pool
  • Airport transfer
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 953 reviews
The price is CA $122
CA $135 total
includes taxes & fees
Jun 25 - Jun 26
Hilton Kota Kinabalu
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Level 7, The Loft B, Imago Shopping Mall, Lift Between Zus Coffee & Grill Patio, Kota Kinabalu, Kota Kinabalu, 88000

What's nearby

  • Imago Shopping Mall - 1 min walk - 0.0 km
  • Centre Point - 13 min walk - 1.1 km
  • Sutera Harbour - 17 min walk - 1.4 km
  • Gaya Street Sunday Market - 2 min drive - 2.2 km
  • Suria Sabah Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 18 min drive
  • Tanjung Aru Station - 10 min drive
  • Putatan Station - 19 min drive
  • Kawang Station - 26 min drive

Restaurants

  • ‪The Chicken Rice Shop - ‬5 min walk
  • ‪Upperstar Bar & Grill Restaurant - ‬5 min walk
  • ‪Hing's Cuisine 興記 - ‬3 min walk
  • ‪Madam Kwan's Imago Shopping Mall - ‬1 min walk
  • ‪Nando's - ‬1 min walk

About this property

Ritz Residence @ Imago Mall Loft B

Ritz Residence @ Imago Mall Loft B offers a fantastic location, putting you just steps from Imago Shopping Mall. You can grab a bite to eat at one of the 20 restaurants and visit the spa to be pampered with body wraps or hydrotherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a sauna, and a snack bar/deli.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 20 restaurants
  • 3 bars/lounges
  • 20 coffee shops
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Waterslide
  • Playground
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Shopping

Working away

  • 24-hour business center

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Virtual front desk

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Waterslide
  • Lockers available
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Microwave (on request)
  • Oven
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thai Odyssey Imago Shopping Mall. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including hydrotherapy, reflexology, and thalassotherapy. The spa is open daily.

Dining

KFC - Onsite restaurant.
Burger King - Onsite restaurant. Open daily.
Pizza Hut - Onsite restaurant. Open daily.
Starbucks - This café serves breakfast, brunch, lunch, and dinner. Open daily.
Secret Recipe - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MYR 100 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay
Property Registration Number Yes

Also known as

Ritz Imago Mall Loft B
Ritz Residence at Imago Loft B 7th Floor
Ritz Residence @ Imago Mall Loft B Hotel
Ritz Residence @ Imago Mall Loft B Kota Kinabalu
Ritz Residence @ Imago Mall Loft B Hotel Kota Kinabalu

Frequently asked questions

Does Ritz Residence @ Imago Mall Loft B offer free cancellation for a full refund?

Yes, Ritz Residence @ Imago Mall Loft B does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ritz Residence @ Imago Mall Loft B?

Yes, there are 2 outdoor pools. Guests have 24-hour pool access.

Are pets allowed at Ritz Residence @ Imago Mall Loft B?

Sorry, pets aren't allowed.

Is parking offered on site at Ritz Residence @ Imago Mall Loft B?

Yes, there's free self parking.

What are the check-in and check-out times at Ritz Residence @ Imago Mall Loft B?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of MYR 100 (subject to availability). Express check-out is available.

What is there to do at Ritz Residence @ Imago Mall Loft B and nearby?

Ritz Residence @ Imago Mall Loft B has 2 outdoor pools, 3 bars, and a spa, as well as a picnic area and a garden.

Are there restaurants at or near Ritz Residence @ Imago Mall Loft B?

Yes, there are 20 onsite restaurants.

What's the area around Ritz Residence @ Imago Mall Loft B like?

Ritz Residence @ Imago Mall Loft B is in Downtown Kota Kinabalu, a short 1-minute walk from Imago Shopping Mall and 6 minutes' walk from Kota Kinabalu Esplanade.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Amenities
Room
Store
Bathroom
Location

What guests liked

  • The property is conveniently located near many restaurants and shops, offering a variety of dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Place was great and the lady who met us was so lovely. However, the checking in process was unclear and the buzzer on the main door was unclear as to which was the Ritz Residence button. I would suggest that the buzzer is clearly labelled for the residence. That aside, loved it. Thanks!
1-night family trip

10/10

Another fantastic stay at this hotel. So friendly and everything very modern. A great place to stay in KK
1-night trip

10/10

Fantastic property, everything in the room was very high quality. Staff super friendly and very helpful.
1-night trip

10/10

2-night trip

10/10

Very good pr-ship by the front employees from pre-arrival to arrival and departure. It will be my first joice for my next visit to K.K.
4-night family trip

10/10

We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.
3-night trip

10/10

Wonderfull property with attentive staff! Great location next to a large shopping mall. Within walking distance of KK waterfront. Large swimming pool available for guest use.
3-night trip

8/10

Very friendly welcome to stay, property was clean and tidy. Single glazed windows so bring earplugs as under the flight path to Kota Kinabalu airport but easy access to shops and the city centre.
1-night romance trip

10/10

We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops. There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.
1-night family trip

10/10

Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it. The room was amazing. Super high tech and very grand. Beautiful time at the ritz
4-night romance trip

6/10

Has the look and feel of luxury with great shopping and location however it is right in the incoming flight path and the windows and sliding verandah door in my room were not sound proofed at all and was offered ear plugs as a solution which I feel is unacceptable. I would not have booked If I was aware of the excessive constant noise from the planes.
3-night trip

10/10

located on top of a large shopping mall
4-night trip

10/10

This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights. The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3. The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large shower and separate bath. Location is excellent right above lots of places to eat and all the shops. If you value comfort and convenience then this is the perfect place to stay!
1-night family trip

10/10

The room so clean & nice but a little bit small. Safety so good. Easy to do my shopping. Recommend to stay for shopping trip.
2-night business trip

10/10

excellent stay place 💕
4-night family trip

10/10

1-night trip

10/10

This place is fabulous! The room was not big but well decorated, and very inviting and cosy. Luxurious touches like the chandelier, sparkly handles and lights, and the quality coffee making area, made us feel like we were in a posh hotel. The room offered every amenity we needed plus more. After a long day travelling the big bed was so soft and comfortable the street noise we could hear was easily forgiven. The bathroom, so large, modern and fabulous, I can’t fault it! Location is excellent with shops and places to eat right downstairs. Service was amazing, super helpful, communicative and very kind and friendly. We will definitely stay here again next time we are in KK.
1-night family trip

10/10

Everything is new. The amenities are better than a 5-star hotel. They provide Netflix and Amazon Prime at no extra cost. The size of the apartment is a bit small but very well equipped, with a bathtub. They also provide soft drinks at no extra cost.
1-night trip

10/10

Small cozy room in a great location, Imago Mall.
1-night trip

10/10

Eine wunderschöne Unterkunft. Die Zimmer sind ganz toll eingerichtet und mit ganz vielen Details ausgestattet (Ladekabel, Powerbank, Kofferwaage). Alles sehr modern, liebevoll und sauber. Die Lage ist top, direkt im Einkaufszentrum. Foodmarket und Bars an der Waterfront fußläufig zu erreichen. CheckIn total schnell und unkompliziert.
3-night trip with friends

10/10

2-night family trip

10/10

Place is in the Imago shopping mall. Many restaurants and shopping near by. Sutera golf club across the street. Room is very clean and has all fancy things like Dyson hair dryer and electric curtains. Free soft drinks. There are some umbrellas, luggage scale etc to use. Before arriving call the number. I communicated via Whatsapp and got quickly answer if any questions. Really good service. They have luggage room as well. Room is not really big size but perfect for couple. Toilet bowl is kind of Asian size and not American standard.
3-night trip

10/10

立地がとても良い。また、スタッフはフレンドリーでありとても快適に過ごせました。ただ、飛行機が上を通る際、音がするので気になる人はフリーアメニティの耳栓をもらうと良いと思います。
2-night family trip

10/10

5-night trip

10/10

立地が良い また、スタッフがフレンドリーでとても助かりました
1-night family trip