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Wellcomm Spa & Hotel

4.0 star property
Hotel with spa, near Santafé Mall

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Photo gallery for Wellcomm Spa & Hotel

Reception
Couples treatment rooms, steam room, Turkish bath, hydrotherapy
Couples treatment rooms, steam room, Turkish bath, hydrotherapy
Restaurant
Handrails in stairways
In the heart of El Poblado, Wellcomm Spa & Hotel offers a tranquil retreat. Indulge in a cooked-to-order breakfast, rejuvenate at the spa with body scrubs or massages, and connect to high-speed WiFi. With roundtrip airport shuttle services and helpful staff on hand, this upscale hotel near Lleras Park is perfect for relaxation.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
  • Bathrobes
The current price is CA $121
CA $121 total
May 20 - May 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
Luxury Room, Balcony, City View

Heiss Hotel

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 471 reviews
Heiss Hotel
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About the area

Map
11-37 Carrera 43E, Medellín, 050021

What's nearby

  • Poblado Park - 5 min walk - 0.5 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • El Tesoro Shopping Park - 4 min drive - 3.0 km
  • Santafé Mall - 4 min drive - 3.2 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive
  • Poblado Station - 8 min walk
  • Industriales Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mamasita - ‬3 min walk
  • ‪Foxey Pub - ‬1 min walk
  • ‪Hija Mía Nómada - ‬1 min walk
  • ‪Sushi Gama - ‬1 min walk
  • ‪Mija - ‬1 min walk

About this property

Wellcomm Spa & Hotel

Wellcomm Spa & Hotel puts you in a great location, within just a 10-minute walk of Poblado Park and Lleras Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Also, El Tesoro Shopping Park and Santafé Mall are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Poblado Station is 8 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 25 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 180000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Wellcomm Spa & Hotel Hotel
Wellcomm Spa & Hotel Medellín
Wellcomm Spa & Hotel Hotel Medellín
Wellcomm Spa Hotel AKEN Mind Collection
Wellcomm Spa Hotel by AKEN Mind Collection

Frequently asked questions

Does Wellcomm Spa & Hotel offer free cancellation for a full refund?

Yes, Wellcomm Spa & Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Wellcomm Spa & Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Wellcomm Spa & Hotel?

Sorry, there's no onsite parking at Wellcomm Spa & Hotel.

Is airport shuttle service offered by Wellcomm Spa & Hotel?

Yes, an airport shuttle is available. The charge is COP 180000 per vehicle one-way.

What are the check-in and check-out times at Wellcomm Spa & Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Wellcomm Spa & Hotel and nearby?

Wellcomm Spa & Hotel has a spa and a Turkish bath.

Are there restaurants at or near Wellcomm Spa & Hotel?

Yes, there's an onsite restaurant.

What's the area around Wellcomm Spa & Hotel like?

Wellcomm Spa & Hotel is a short 8-minute walk from Poblado Station and 5 minutes' walk from Poblado Park.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Spa
Breakfast

What guests liked

  • Breakfast was consistently described as delicious, made to order, and a highlight of the stay. (15 reviews)
  • Dining options were fantastic with great food and staff at the property's restaurant and nearby eateries. (6 reviews)
  • The spa service was wonderful, with massages being incredible and staff being very attentive and helpful. (9 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

juerny, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aisha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Great location but small, loud, with BEDBUGS!

I am not sure how this place gets 4 stars - I would give it 2 at best and that's being generous because of location. There was a party on the rooftop with very loud music the day I arrived making it impossible to sleep. Even when the music from the hotel was turned down, there was still loud music from another hotel across the street (which was also a disturbance the other nights) or just from the street itself. There is zero soundproofing so you hear everything. The room is very small with almost no space to move around the bed. I couldn't fully open my luggage without hitting a wall, window, or furniture. You can set the bathroom lights to different colors, which the staff seemed to think was a cute feature but I found it creepy, especially since the "normal" light is actually terrible lighting. The worse part was that there are bedbugs! I woke up with red bite marks all over and saw an adult bedbug crawl on the bed upholstery. Unless you are a hipster in their twenties coming only to party, I would not recommend, and even then, you'd probably be better off in a hostel. The only redeeming factor is the central location.
3-night trip
Verified Hotels.com guest review

6/10 Good

Super loud and small

Cute hotel. Good breakfast. There was an extraordinarily loud party the first night on the roof when we were exhausted from traveling and wanted a nap and an early night. The front desk was incredibly unhelpful and ignored our requests to moderate the volume. We later asked for a manager to speak with us about it and no one ever did. The room is comfortable but tiny, with barely room to walk around the bed even though it is called a suite. And the spa costs like 50 dollars to use the jacuzzi and sauna for 45 minutes, which seemed so short we didn’t bother. It’s a convenient location but I would not go back.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar, sus alrededores muy seguro y muchas opciones para comer cerca.
Jessica, 5-night trip
Verified Expedia guest review

6/10 Good

Hotel is well located , staff is super friendly, rooms are too small, almost every food option close by is close by 10 including hotel room service/food.
Nestor J, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

lelio, 3-night trip
Verified Hotels.com guest review

6/10 Good

There was a noise issue that meant that sleeping at night was an issue. I don’t feel like the people at reception took it seriously and initially said it was because of the jacuzzi from another room being used. The issue was only resolved, (a room change), because we had to take the receptionist to the room so that she could hear the sound and even then, the energy was as though we were annoying her. It’s a beautiful hotel within walking distance of nice restaurants, but I wouldn’t stay again unfortunately.
Simisola, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Modern hotel, great atmosphere. Great location. Very friendly staff
Perry, 2-night trip
Verified Hotels.com guest review

6/10 Good

Luis, 3-night trip
Verified Expedia guest review

6/10 Good

Great customer service and very friendly Staff. The room was way too small and a lot noise coming from the streets.
Bienvenido, 8-night trip
Verified Expedia guest review

2/10 Poor

Taufique, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property
Jonathan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Visité este hotel hace unos meses durante mi cumpleaños y me sentí como en casa. El staff DEMASIADO amable, la comida increíble y me hicieron sentir muy especial durante mi cumpleaños. Es una joya. Siempre que visite Medellín, este tiene que ser mi alojamiento. Muy contenta, vale cada centavo.
Skylene, 5-night trip
Verified Expedia guest review

8/10 Very good

Great staff and breakfast

The booking agency told us that we would be given a room upgrade on both nights due to our VIP status. The hotel didn’t do that on either night. The rooms we had were extremely small, with no window, and noisy at night. We don’t think that the rooms we reserved. But the staff were great, and the breakfast was wonderful, which compensated for the room disappointments.
Min, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff

Staff were great. They took good care of our luggage while we were going to another city, and saw the luggage already in our new room when we returned.
Min, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Modern hotel

The hotel room was really nice and modern. The room was quite small, but not too small. The shower was really nice. The hotel provides water that you can easily refill on your own. The only issue I had was that on the Friday night I stayed, they had incredibly loud techno music from their rooftop bar until midnight. It was so loud! Other than that, the hotel was really nice.
2-night trip
Verified Hotels.com guest review

8/10 Very good

This is a really nice hotel with a great breakfast!
Dipesh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Merari, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Omar, 5-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay near Lleras park and provenza. But dont have parking
derick k jimenez, 5-night trip
Verified Expedia guest review

6/10 Good

Okay stay, not worth the price

Pros: - Location: reasonable, a few restaurants nearby, like Lazeez Mediterranean Grill. - Breakfast: was delicious, order-in style. - Building: nice and new. Cons: - Rooms: was very small. No paper towel provided. The hot water would take forever to work. - Staff: were friendly, but they appeared inexperienced young folks who did not have adequate training on tourism. They were often confused or unsure. There was no consistency in the service received. View: none! The only window in the room overlooked the wall of next building. They have a rooftop lounge, but no proper view of medellin, to be honest. Breakfast: We were disappointed to find out that apparently fruit was included, but they did not offer us on our first day. Waffle was also burnt. Overall, it was a good stay, but nothing was spectacular.
2-night trip
Verified Hotels.com guest review