2/10 Poor
Mar 29, 2025
Arrived after midnight. It took the lady 30 minutes to find our reservation, after telling us multiple times that there was no reservation. Then she could not find that it was already paid for. So she told us her colleagues probably messed up things. Then she went out for at least five minutes to find out what happened to our reserved room. Turned out it was given to someone else. So she had to give us a different room, that was fortunately still available. She apologized, but all this fuss was so unnecessary, time consuming and very unprofessional. After 45 minutes we could finally !!!!!!! go to bed. Unacceptable!!! We were the only ones there to check in.
Never again at this place!
Herwig
Herwig, 1-night romance trip
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