Located near Hanes Mall, Springhill Suites by Marriott Winston-Salem Hanes Mall offers a warm welcome with full breakfast and dry cleaning services. Unwind in the indoor pool or stay on top of work at the 24-hour business center. With express check-in and helpful staff, your stay is sure to be seamless.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Gym
24/7 front desk
Non-smoking
Main amenities (12)
Daily housekeeping
Indoor pool
24-hour fitness center
24-hour business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Front-desk safe
Water dispenser
Laundry service
Feel at home (6)
Sofa bed
Microwave
Private bathroom
Separate sitting area
Premium TV channels
Daily housekeeping
The current price is CA $148
CA $148
CA $167 total
includes taxes & fees
Jun 5 - Jun 6
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Studio, 2 Queen Beds (Hearing Accessible)
Studio, 2 Queen Beds (Hearing Accessible)
Highlights
Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Sleeps 5
2 Queen Beds
View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
Novant Health Forsyth Medical Center - 3 min drive - 3.4 km
Wake Forest University Baptist Medical Center - 6 min drive - 7.7 km
Benton Convention Center - 8 min drive - 10.1 km
Wake Forest University - 14 min drive - 11.7 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive
Charlotte-Douglas Intl. Airport (CLT) - 82 min drive
Restaurants
Chick-fil-A - 13 min walk
Starbucks - 7 min walk
Cookout - 18 min walk
Olive Garden - 2 min drive
Sixty Six Pizzeria Grill and Bar - 2 min drive
About this property
Springhill Suites by Marriott Winston-Salem Hanes Mall
When you stay at Springhill Suites by Marriott Winston-Salem Hanes Mall, you'll be within a 15-minute drive of Hanes Mall and Wake Forest University. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
95 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Water dispenser
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop garden
Television in common areas
24-hour fitness center
An indoor pool
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
42-inch LCD TV
Premium cable channels
Netflix
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Twin sofa bed
Premium bedding
Pillowtop mattress
Day bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Renovations and closures
The property will be renovating from May 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
Exterior
Lobby
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel
Frequently asked questions
Does Springhill Suites by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, cats and dogs are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Winston-Salem Hanes Mall?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Springhill Suites by Marriott Winston-Salem Hanes Mall and nearby?
Springhill Suites by Marriott Winston-Salem Hanes Mall has an indoor pool and a 24-hour fitness center.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Family friendly
Location
Restaurant
Shower
Bathroom
Shopping
What guests liked
The property is conveniently located near many shops and restaurants. (4 reviews)
Breakfast was consistently described as good, delicious, and plentiful with a wide variety of choices. (17 reviews)
The property offers spacious rooms and pet-friendly accommodations with easy access to outdoor areas for pets' comfort. (3 reviews)
From real guest reviews summarized by AI.
Reviews
4/10 Fair
May 22, 2025
T
The lady that checked us in was rude, the breakfast sucked, there was hairs on our pillowcases, the beds are super out dated. However they are in the middle of remodeling. (Which we feel that should have been known to us at time of booking online)
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2025
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2025
Pamela
Pamela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2025
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
Apr 21, 2025
Not a bad place to stay for the money.
I reserved one night for a family visit and needed a handicap accessible room. The first room was wheel chair accessible and beey spacious but it smelled like urine. Called downstairs to front desk the lady hungup on me before i finished explaining my problem, so we packed up and went to the frontdesk. She was not very pleasant but I did get another room with a low tub that did not smell like urine and was a good replacement.
The walls are thin so you will hear the guests above you and around you so be prepared for that.
Good parking and close to the mall, restaurants and several shopping centers.
Not a bad place to stay for the money.
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
Apr 17, 2025
Allyn
Allyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2025
Dennise
Dennise, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Tameka
Tameka, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 4, 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 31, 2025
Convenient to shopping, clean and friendly staff
Tempess
Tempess, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 23, 2025
Ronald
Ronald, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2025
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Mar 22, 2025
Phillip
Phillip, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
Mar 16, 2025
Lyndi
Lyndi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2025
Lea
Lea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2025
Sara
Sara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 11, 2025
Mike
Mike, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 10, 2025
Kim
Kim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 27, 2025
Josh
Josh, 1-night trip
Verified Expedia guest review
8/10 Very good
Feb 26, 2025
Check-in was slow. I had to find someone after 5 minutes of waiting. Everything else was fine. Loved the hotel. will stay here every time I'm in W-S.
Miranda
Miranda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 26, 2025
Felt safe and comfortable. Only thing i had to ask for more towels as our room slept 4 but only had towels for 3