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Royal Tulip Almaty

5.0 star property
Luxury hotel in Medeu District with 4 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Tulip Almaty

Lobby
Fitness facility
Ballroom
Front of property - evening/night
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Free breakfast
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Babysitting
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Cookware, dishware, and utensils
  • Private bathroom
  • Premium TV channels
The price is CA $319
CA $357 total
includes taxes & fees
Jan 6 - 7 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Executive Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 128 sq m
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 King Beds

Presidential Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 King Beds

Similar properties

Interior

Rahat Palace Hotel

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (188)
The price is CA $159
CA $181 total
includes taxes & fees
Dec 23 - Dec 24
Rahat Palace Hotel
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About the area

Map
M. Ospanov Street 401-2, Almaty, 050020

What's nearby

  • Dostyk Plaza - 4 min drive
  • Almaty Tower - 7 min drive
  • Zenkov Cathedral - 8 min drive
  • Almaty Central Stadium - 8 min drive
  • Almaty Opera House - 8 min drive

Getting around

  • Almaty (ALA-Almaty Intl.) - 31 min drive
  • Almaty Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Justo Lounge bar - ‬14 min walk
  • ‪AB Restaurant - ‬4 min walk
  • ‪Royal Tulip Terrace - ‬1 min walk
  • ‪Europolis Restaurant - ‬6 min drive
  • ‪У Афанасича - ‬2 min drive

About this property

Royal Tulip Almaty

Placing you within a 10-minute drive of Shymbulak Ski Resort, Royal Tulip Almaty features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Royal Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

Languages

English, French, German, Russian

At a glance

Hotel size

  • 165 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 5:30 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Pool table
  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Steam room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes, and utensils
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Royal Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 7900 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards. Cash is not accepted.

Also known as

Almaty Royal Tulip
Royal Tulip
Royal Tulip Almaty
Royal Tulip Hotel Almaty
Tulip Almaty
Tulip Royal
Royal Tulip Almaty Hotel Almaty
Royal Tulip Almaty Hotel
Royal Tulip Hotel
Royal Tulip Almaty Hotel
Royal Tulip Almaty Almaty
Royal Tulip Almaty Hotel Almaty

Frequently asked questions

Does Royal Tulip Almaty offer free cancellation for a full refund?
Yes, Royal Tulip Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Tulip Almaty?
Yes, there's an indoor pool.
Are pets allowed at Royal Tulip Almaty?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Tulip Almaty?
Yes, there's free self parking.
Is airport shuttle service offered by Royal Tulip Almaty?
Yes, an airport shuttle is available. The charge is KZT 7900 per vehicle roundtrip.
What are the check-in and check-out times at Royal Tulip Almaty?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Royal Tulip Almaty?
No, this hotel doesn't have a casino, but Casino Zodiak (11-min drive) is nearby.
What is there to do at Royal Tulip Almaty and nearby?
Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the spa tub. Royal Tulip Almaty also has a nightclub, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Royal Tulip Almaty?
Yes, there are 4 onsite restaurants, featuring alfresco dining.

Royal Tulip Almaty Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

2/10 Poor

We dint stay at the property.. the hotel was in a very bad shape.. it happened to be a scam by rating it as a 5 star hotel..rooms were smelling bad of toilet and there was no one to attend as st the reception.. we tried calling your helpline number but couldn’t reach through.. would like to have a refund as we dint stay there
aditya kumar, 2-night family trip
Verified Expedia guest review

8/10 Very good

M.A. Cassandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My family was extremely impressed with hotel. Highly recommend!!
Vitaliy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Tammy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing expérience staying at the hotel. Professional and friendly staff, anazing cuisine, excellent breakfast if you want to pamper yourself with great view, anenitues, grounds and location, this is an exceptional option. My family ftom Canada was adored with the servuce, staff, quality of food and amenities.
Daniya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ibrahim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels to stay in Almaty. Closer to mountains, with a fresh air, nice landscaping, amazing view.
madina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Vinay, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is stunning beautiful, spotlessly clean, and comfortable. The bed was amazing, I had the best sleep on that mattress!
Cristina, 3-night business trip
Verified Expedia guest review

8/10 Very good

Professional staff and very beautiful locations, big rooms and nice breakfast The pool was not so clean.
Farid, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Everything
Wessam w, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We always stay in ROYAL TULIP, the best hotel in Almaty! We highly recommend this hotel to everyone for a leisure and business trip. Nice interior and extremely friendly reception. The property has spacious bright rooms with a balcony and high ceilings, solid clean furniture, high quality bedding and daily changed no matter, huge bathroom ideal cleaned, excellent service, friendly staff. This is not the first time we stay, lived for several weeks and never had any disappointments. We tried once the Ritz Carlton Almaty, but doesn't even close to 5 stars. Also be careful with the hotel nearby “Donatello”, on Expedia rating says 5 stars, in reality 3 stars maximum and very dirty. “Royal Tulip” ONLY - is the best 5 stars hotel in Almaty!
Elina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice
This is an incredibly beautiful hotel. Our room was nice - bed was OK, the carpet was pretty stained. The cigarette smoke of the room below us came through the ventilation system.
4-night trip
Verified Hotels.com guest review

8/10 Very good

ENG CHIONG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room, fab facilities including spa. Very clean and quiet, had a superb sleep without any noise from the rest of the hotel.
Miriam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark
Exceptional hotel and service for reasonable price. I’d love to stay longer.
Marek, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was nice !!! Great service, good food Very punctual and polite
4-night trip
Verified Expedia guest review

10/10 Exceptional

City break + Wedding
I have thoroughly enjoyed my stay at the hotel. The staff were very friendly and helpful. Breakfast was excellent and very high quality of everything but I must admit that it does get a little boring after 3 nights of staying there. It could use some larger selection of items.
Ali, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

如果有车可以考虑
除了位置有点偏以外都很好
Jia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Extremely large rooms, few restaurant options both in hotel and in area
Verified Hotels.com guest review

8/10 Very good

Good hotel but a bit far from city centre
Very nice hotel, the food was good but a bit on the expensive side. There is a couple of really nice restaurants within 2 mins walk distance of the hotel so they came in very handy. Regarding the room it was mainly good the only problems were that the hot water took very long to come through to the shower and the shower drain was constantly getting blocked.
Verified Hotels.com guest review

2/10 Poor

Would not recommend this hotel to anybody!!! Horrible
Verified Hotels.com guest review

2/10 Poor

Terrible 5* hotel
Air conditioning was not working for the entire stay and they didn't even try to fix it. The temperature in the room was about 30 Degrees Celcius. The room was booked for two people but towels were available for one. We had to call and ask for the iron and ironing board twice. In the restaurant the waiter helped us to the table and disappeared, so we had to wait for 15 minutes to get a menu., which happened to be only available in Russian. When we finally made our order everything was delivered at the same time as we asked. The waiter never came back again. No napkins or extra plates were served, so we had to get them ourselves. After getting fed up waiting for the bill, I finally went to the bar to find the entire staff watching videos on the waiters phone. Not even close to what we were hoping for on our stay durring our wedding.
Verified Expedia guest review