Enjoy your visit to Durham with a stay at Hotel Bannatyne Durham. Guests can go for a swim in the indoor pool and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other features include a bar/lounge, a fitness center, and a steam room. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Playground
What to do
Racquetball/squash
Services
24-hour front desk
Hair salon
Luggage storage
Facilities
Fitness center
An indoor pool
Full-service spa
Massage/treatment rooms
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Facility access costs GBP 15 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.
Also known as
Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham
Frequently asked questions
Does Hotel Bannatyne Durham offer free cancellation for a full refund?
Yes, Hotel Bannatyne Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bannatyne Durham?
Yes, there's an indoor pool.
Are pets allowed at Hotel Bannatyne Durham?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bannatyne Durham?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bannatyne Durham?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Bannatyne Durham and nearby?
Onsite recreation at Hotel Bannatyne Durham includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Bannatyne Durham also has a steam room.
Hotel Bannatyne Durham Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
13 Dec 2024
Joany
Joany, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
Decent hotel for an economy price
Surprisingly good accommodation here at this hotel.. on the same site as a Bannatynes gym and pool which also serves some food and close to other restaurants and bars .. it actually has a bar and the room was pretty decent overall for a very good price .. would recommend
stuart
stuart, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Lil stay in Durham
The bed was lovely, comfortable and big.
The shower was superb, defo a highlight.
Was gutted that our tea/coffee wasnt replenished so we could have a cuppa before we left (stayed for 2 nights).
Room was a great size.
Would have liked some more spa essentials in the bathroom such as moisturiser, thought that would have been a nice accompaniment for the stay. There was shampoo/conditioner and body wash in the shower.
Overall was a good stay, in a good location for a wedding we were attending.
Kirstie
Kirstie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Great for an odd night or two
Staff were very polite and welcoming. Only downside, if you wanted breakfast you had to walk across the carpark to the next building for dining.
Kay
Kay, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Ok for the price
Caught out by the fact that the spa was 100yds from the hotel. Very basic serivce and breakfast at the spa. No complaint given the price
Howard
Howard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Two night stay rooms were very nice clean.food in the health spa wasn’t great so ate out rather than on site
Dale
Dale, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
21 Nov 2024
Freezing!
Stayed when there was snow and sub zero temperatures, electric heater in the room did not work, advised reception after first night, this was still not repaired after my 3rd night. Checked out voiced how terrible service was, got an apology but no discount for the premium room I’d booked and paid for. Will definitely not visit again and will steer clear of all Bannatyne hotels in the future.
Mark
Mark, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Good hotel.
IAN
IAN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Tracey
Tracey, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
It’s ok
Showers need updating. I turned the tap on when I arrived late at night and got soaked. The pillows are old & need replacing
Kerry
Kerry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Rachael
Rachael, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Good hotel
Good hotel, upmarket travel lodge type hotel but bigger rooms. Decent price too.
Liz
Liz, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Weekend stay
Room good size bed bit soft. Light position all wrong bed side light directly above your head frlt like being interrogated.
Jason
Jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Rachel
Rachel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Tracy
Tracy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Lovely rooms in excellent decorative condition and friendly front desk staff. Quiet location but close to city. Downside is the dining option. The only walking distance option is the restaurant in the adjoining leisure centre. More cafe than restaurant and everything from the microwave. It was ok but no more than that. We would stay again but as the room was so lovely but eat elsewhere
Gareth
Gareth, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Ben
Ben, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 Sep 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
4/10 Fair
28 Sep 2024
The booking had been cancelled due to an error, but they were able to find a room. The hotel was fully booked, really noisy and insulation was poor.
I was blocked in the car park by another resident and the staff were reluctant to help saying it may not be a resident. When i threatened to call the police, they checked and asked the resident to move the car. Given the parking was visible from the desk, i am surprised it was allowed.
Claire
Claire, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 Sep 2024
Functional. Property atmosphere was flat . Staff were friendly. Couldn’t get my devices to connect to the TV even with leads. As a travelling businessman little bits at the end of a long day count. Was told there were only bar snacks in the gym. Went out in to Durham. Didn’t need to. Found out they had basic food just wrong info given. Didn’t want the 90 mins messing around finding somewhere.