4/10 Fair
Apr 30, 2025
Would not recommend!
I booked and paid for an upgraded room with comfort mattresses
Aircondition didn’t work in first room. Got another room. A/c didn’t work again. They fixed it for the 3 day out of my 4 days.
The bed in the new room was like lying on springs. Also it was too short for me, as I am almost 2 meteres, but the bed was in a frame with a High end.
The electricity was incredible unstable. Could turn off several times in an hour.
I asked for a discount, but they continued to say they were talking to the manager and would revert. They didn’t!
This visit put a big damp on my Koh Tao experience. I would look for a different hotel…
Casper
Casper, 4-night trip
Verified Hotels.com guest review