Staff very helpful at arrival. The room and facilities as expected. But my opinion is heavily influenced by my experience the last morning. As I returned to my room about 8:30 am, after breakfast, my key card no longer worked. I went down again to the reception. Could not find anyone. Went back up again and luckily managed to find one of the housekeepers, who remembered me and let me in. She confirmed my key card no longer worked. It was about 8:30 and a long time before check out time. It also meant I could no longer switch on the light in my room. Luckily, I had already packed, but I had to feel my way around the bathroom in the dark to get my last things. At the reception again, no staff. Just a box for the key cards. I assume there was some kind if mistake with my card, but I left with a rather dissatisfied opinion.