Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property
Family-friendly hotel with indoor pool, near Polaris Fashion Place

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Indoor pool
Exterior
Standard Room, 1 King Bed | Jetted tub
Exterior
When you stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG, you'll be within a 15-minute drive of Easton Town Center and Ohio State University. Guests can visit the fitness center for a workout or splash around at the indoor pool or lazy river. Also, Polaris Fashion Place and Historic Crew Stadium are within a short drive. Fellow travelers love the pool and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Gym
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool and lazy river
  • Fitness center
  • Children's pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Premium TV channels
The current price is CA $131
CA $152 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Jetted bathtub
Separate bathtub and shower
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
8670 Orion Pl, Columbus, OH, 43240

What's nearby

  • Topgolf - 13 min walk - 1.1 km
  • Magic Mountain Fun Center - 19 min walk - 1.6 km
  • Polaris Fashion Place - 3 min drive - 1.8 km
  • Alum Creek State Park - 7 min drive - 6.1 km
  • Easton Town Center - 12 min drive - 17.0 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Twin Peaks - ‬15 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

When you stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG, you'll be within a 15-minute drive of Easton Town Center and Ohio State University. Guests can visit the fitness center for a workout or splash around at the indoor pool or lazy river. Also, Polaris Fashion Place and Historic Crew Stadium are within a short drive. Fellow travelers love the pool and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast on weekday mornings 6:30 AM–9:30 AM

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Lazy river

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Lazy river
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Frequently asked questions

Does Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG and nearby?

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG has a lazy river and a fitness center.

What's the area around Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG like?

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG is a short 13-minute walk from Topgolf and 19 minutes' walk from Magic Mountain Fun Center.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Children
Bed
Hot Tub
Location
Family friendly
Food
Shower

What guests liked

  • The pool area was clean, fun, and perfect for kids with great features and warm water. (64 reviews)
  • Breakfast was delicious and offered a generous spread with something for everyone. (34 reviews)
  • The pool and hot tub were clean and perfect for relaxation. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best kitchen service!

The breakfast was great. The kitchen staff went above and beyond to make you feel welcome. The dining area was spotless and the food was good, hot and serice area was clean.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Take the hot tub off the advertising lol.

It was decent. The room was nice, the kids enjoyed the pool. I was disappointed that it still advertises a hot tub. My wife really enjoyed the hot tub when we stayed in the past and it did not show that it had been removed. Otherwise it was a nice stay.
Rebecca, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday trip

Perfect location, great value, very friendly front desk (Todd)
Kevyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The breakfast was great except for the lady who ran it, she was unfriendly and borderline rude.
Jonathan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Family time

Everything was great. The only thing I would recommend is getting the pool chemicals in order. The water was a little cloudy, you could smell how strong the chemicals are as soon as you step in the building. The next day my 7 year olds eyes were swollen from all the chemicals. I did not allow him to swim before we left and the swelling went down the next day.
Julia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

7 th floor had an engine type noise.
Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Columbus Stay

The hotel is very convenient to Polaris mall and major shopping. The room was clean and updated. Our family loved the pool but it was very crowded. Overall I would definitely stay here again.
Denise, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tiffany, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tara, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was pretty good only issues were that there was what looked like food on the light switch and plastic around it there was only one trash can in the entire suite and on one of the bed at three of the corners the seam of the blankets were ripped out besides that employees were pleasant and kind and the bed was very comfortable
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time for a one night stay. VERY clean! Pool was great and the kids had a wonderful time
Megan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tiffany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bryan, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible

I will never step foot in this place again. The fire alarm went off the first night twice, very loudly in room. Was frustrating but we got over it. The next night was complete chaos, the alarm went off EVERY hour if not more. Staff at first said kids were pulling it but there was no way. A family member of mine asked the staff about it and they said "I'm tired of hearing it too and I am tired of getting calls about it." Meanwhile, we are paying to stay there, and not sleep. We were not offered any compensation except points to spend money at another holiday inn at another time. While this was at least something, I would have preferred at least some money back seeing as it was impossible to sleep. These weren't just subtle alarms either, I am talking loud and giving me anxiety the entire night. The room across from us left because their kids were crying and scared every time it went off. I felt bad for the workers as some were so nice, but it truly was a horrible experience.
Sheila, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean rooms and well maintained. Excellent customer service.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

There was no hot water when went to shower.
Holly, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Absolutely worst staff and customer service.

8:30 PM fire alarms start going off. My 3 kids were sleeping, 2 of which are toddlers. This scared the absolute sh*t out of them. The fire alarms went off a total or 3 times within about 15 minutes, with the lights flasing the entire time. I called the front desk to ask for a partial refund due to this, and they said someone pulled the alarm and it isn't their fault.. I explained about my kids and said if they couldn't help I would call corporate. The lady says "go right ahead, have a good night" and hung up the phone. I called corp who told me I would have to leave for a refund and drive 3.5 hr home with 3 kids at night. Then....11:45 at night, someone is BANGING and opens our door. The front desk person GAVE OUR ROOM KEY TO ANOTHER GUEST. And he came barging in yelling "HELLO". This again, absolutely scared my kids. We called the front desk, and the now guy tells us "the key was preprogrammed" and he wasn't aware someone was in our room!!!!! After leaving, I received a $50 charge, a $396 charge, and another $100 charge. On a $178 night stay. We are still waiting on a call back from corporate to try to get a refund for all of this. It was absolutely sickening. Another guest had no hot water for 2 night stay and also had little kids who couldn't even bathe.
Ashley, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Melanie j, 2-night trip
Verified Hotels.com guest review