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Swan Novo Hamburgo

4.0 star property
Novo Hamburgo hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Swan Novo Hamburgo

Front of property
Indoor pool, sun loungers
Reception
Reception
Minibar, in-room safe, blackout drapes, free WiFi
In the heart of Hamburgo Velho, Swan Novo Hamburgo offers a luxurious retreat. Start your day with a free breakfast buffet, then unwind in the sauna or steam room. With an indoor pool, arcade/game room, and Brazilian cuisine at the on-site restaurant previous guests rave about their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Air conditioning
  • Gym
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business center
  • 6 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CA $81
CA $85 total
includes taxes & fees
May 30 - May 31

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Casal/Twin

Minibar, in-room safe, blackout drapes, free WiFi

Standard Casal/Twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite standard twin

Suite standard twin

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Executive Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, blackout drapes, free WiFi

Executive Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard casal

Suite standard casal | Living area

Suite standard casal

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2012
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Rainfall showerhead
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Designer toiletries
Minibar
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
Exterior

Ibis Novo Hamburgo

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 215 reviews
The price is CA $53
CA $57 total
includes taxes & fees
Jun 20 - Jun 21
Ibis Novo Hamburgo
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About the area

Map
Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250

What's nearby

  • Schmitt-Presser House - 6 min walk - 0.5 km
  • Municipal Paschoal Carlos Magno Theater - 3 min drive - 2.0 km
  • Bourbon Shopping - 4 min drive - 3.0 km
  • I Fashion Outlet - 6 min drive - 4.0 km
  • Fenac - Events and Business Center - 7 min drive - 4.8 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 36 min drive
  • Canoas Air Force Base (QNS) - 51 min drive
  • Novo Hamburgo Station - 8 min drive
  • Fenac Station - 10 min drive
  • Industrial - Tintas Killing Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado Weber - ‬8 min walk
  • ‪Kings Kão Lanches - ‬5 min walk
  • ‪Fat Bull Tap House - ‬9 min walk
  • ‪Quiero Café - ‬11 min walk
  • ‪Locatelli Grill - ‬5 min walk

About this property

Swan Novo Hamburgo

Swan Novo Hamburgo is a great choice for a stay in Novo Hamburgo. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a sauna, and a steam room.

Languages

English, Portuguese

At a glance

DONE

Hotel size

    • 134 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 20.00 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business center
  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

  • Self parking costs BRL 20.00 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo offer free cancellation for a full refund?

Yes, Swan Novo Hamburgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swan Novo Hamburgo?

Yes, there's an indoor pool.

Are pets allowed at Swan Novo Hamburgo?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Swan Novo Hamburgo?

Yes. Self parking costs BRL 20.00 per day.

Is airport shuttle service offered by Swan Novo Hamburgo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Swan Novo Hamburgo?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Swan Novo Hamburgo and nearby?

Swan Novo Hamburgo has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Swan Novo Hamburgo?

Yes, there's an onsite restaurant that offers Brazilian cuisine.

What's the area around Swan Novo Hamburgo like?

Swan Novo Hamburgo is a short 5-minute walk from Schmitt-Presser House and 3 minutes' walk from Comunidade Evangelica Hamburgo Velho.

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Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Iara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from home!

I opted for a suite this time ; we enjoyed the extra room, the modern decor and the view. Staff was excellent as usual!
Iara, 1-night family trip
Verified Hotels.com guest review

6/10 Good

luis, 1-night trip
Verified Hotels.com guest review

6/10 Good

luis, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Changes are not always for the better!

We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
6-night family trip
Verified Hotels.com guest review

6/10 Good

Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Ricardo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Iara, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and staff !

We love this hotel! Very convenient location, beautiful lobby and great breakfast ! The staff is the main reason we keep going back, however … staff is very friendly and Mathew goes above and beyond the call of duty to make sure we are comfortable and enjoy our stay . Rooms need an update, but other than that our stay was perfect.
Iara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Safe, clean and amazing staff!!

Staff is very friendly and helpful! They always make me feel very welcome.... The breakfast buffet is great and it’s operating again in a very safe and sanitized way. The hotel is very clean and sanitized and they’ve taken all the necessary actions to make the entire hotel as safe as possible to avoid Covid.
Iara, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great The staff is wry friendly and helpful
8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding!!

The staff was wonderful!! They made us feel very welcome every time we walked in! Mathew at the front desk was outstanding , but everyone was great and went out of their way to accommodate any requests we had! The complementary breakfast is delicious and everything was homemade! Great selection of juices, smoothies and fresh fruit! We’d stay there again for the breakfast alone, bur the staff just made everything perfect for our stay! We will definitely go back!
Dennis, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Business trips to Novo Hamburgo

I always stay here while on business in Novo Hamburgo. The staff are polite and helpful, the room is clean and the area feels safe. The gym is good, but the pool is freezing!!!
David, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

My wife and I were at the Swan Tower NH for a meeting at the FEEVALE university and the location was great, the hotel nice and clean - not fancy but good- and the staff could not have been been more helpful!! I will stay there again without any hesitation.
Greg, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Basic hotel

I stayed in this hotel for one night this time. The room is ok, good size but the hotel is old, need renew over all. But it has a good location and parking free.
Verified Hotels.com guest review

6/10 Good

first time in this hotel

first time in this hotel, wifi is not good, kept changing rooms.
Verified Hotels.com guest review

6/10 Good

Hotel needs to upgrade the rooms, old furniture, old TV and old design.
Verified Hotels.com guest review

6/10 Good

Very nice hotel...back in '86

Hotel needs updating
Verified Hotels.com guest review

6/10 Good

Decent

Decent hotel...good location...needs updating.
Verified Hotels.com guest review

6/10 Good

Best of the worst

I travel to Novo Hamburgo for business. Even though Swan Tower is better than average compared to most hotels in Novo Hamburgo, it is nothing special. Needs a complete renovation.
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Yaneli, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 3-night trip
Verified Hotels.com guest review