When we arrived we learned the air conditioning was a separate daily fee. Tried to heat up food for baby and was told hot plate was extra fee. Infested with mosquitoes especially our bathroom. My family was bit by mosquitoes nightly. We tired to spend as much time as we could away from the room. Room had a funky unpleasant smell. Mouse droppings outside our door. Bathroom drain backed up causing the bathroom to be a damp swamp for mosquitoes. We bought cleaning products to clean bathroom but still had to walk around and shower with shoes on. Sry uncomfortable. Stained comforters so we removed from bed. Staff very pleasant nice people. Didnât know how to help us with our room concerns.
Only had several hours stay in the hotel as we had to leave to catch a flight at 5:00 am. What we experience was very good. Did not get to try the breakfast. The pool looked inviting. The room was quite large and comfortable and clean. Nice neighbourhood and close to the beach and the many restaurants/bars.
We were greeted by warm, friendly staff. All the staff at the hotel were extremely helpful and nothing was too much trouble. The rooms were kept very clean, and bedding and towels were changed frequently. The pool and area were kept clean. We would highly recommend this hotel having stayed there for many years, and there are many other guests who also return year after year. Lifts to higher floors.