Arrogant staffs !!! A shame, no good morning, no sorry, 1 male staff at front office acting like the boss and extremely rude and artogant, dirty room, swimming pool on 30th floor very dirty & all broken, living room table broken & stained, sofa very dirty, 2 thin pillows for a king bed, shuttle to bts no medium suitcase allowed, it's 4 star ??? A huge joke !!! Never experience this in Lovely country like Thailand, I come to Thailand every 2 weeks,, really a huge shame for the management of this property !!!