Perched in the mountains, Volcano Eco Retreat by Heart Core Hotels - Adults Only offers a serene escape with free breakfast and a soothing spa tub. Take a leisurely stroll through the garden, enjoy coffee/tea in the lobby, or savor delicious meals at the restaurant.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Spa
Pet-friendly
Laundry facilities
Non-smoking
Free parking
Main amenities (12)
Daily housekeeping
Restaurant
Beach umbrellas
Beach sun loungers
Beach towels
Hot tub
Spa services
Terrace
Coffee/tea in a common area
Garden
Laundry service
Self-serve laundry
Feel at home (6)
Refrigerator
Private bathroom
Separate bedroom
Separate dining area
Separate sitting area
Premium TV channels
Room options
View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area
Deluxe Room, 1 Bedroom, Private Bathroom, Garden Area
University of Hawaii at Hilo - 35 min drive - 30.6 km
Port of Hilo - 37 min drive - 32.1 km
Volcano House - 39 min drive - 33.6 km
Rainbow Falls - 40 min drive - 34.2 km
Getting around
Hilo Intl. Airport (ITO) - 40 min drive
Restaurants
Hilo Coffee Mill - 15 min drive
Frankie S Pizza - 15 min drive
Honi Wai Cafe - 16 min drive
Big Island Wake & Bakery - 16 min drive
Da Beans Green - 15 min drive
About this property
Volcano Eco Retreat by Heart Core Hotels - Adults Only
Enjoy your visit to Mountain View with a stay at Volcano Eco Retreat by Heart Core Hotels - Adults Only. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a hot tub, a terrace, and a garden.
Languages
English
At a glance
Hotel size
3 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free (dogs only, 1 total, up to 25 lbs per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Parking
Free secured, uncovered onsite self parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Barbecue grills
Private dining
What to do
Ecotours nearby
Hiking/biking trails nearby
Services
Concierge services
Dry cleaning/laundry services
Luggage storage
Beach sun loungers
Beach towels
Beach umbrellas
Romance packages
Facilities
8 buildings/towers
Built in 2016
Garden
Picnic area
Terrace
Spa services
Hot tub
Accessibility
No elevator (single level property)
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Ceiling fan
Minibar
Bathrobes and slippers
Window screens
Sleep well
Down comforter
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Lanai
Yard
Fireplace
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
Fees & policies
Renovations and closures
This property is closed from February 1 2024 to December 31 2025 (dates subject to change).
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
State tax ID - TA-069-222-1952-01
Also known as
Volcano Mountain Retreat B&B
Volcano Retreat B&B
Volcano Retreat
Volcano Mountain Retreat
Volcano Retreat by Heart Core Hotels
Volcano Eco Retreat by Heart Core Hotels
Frequently asked questions
Is Volcano Eco Retreat by Heart Core Hotels - Adults Only currently open?
This property is closed from February 1 2024 to December 31 2025 (dates subject to change).
Does Volcano Eco Retreat by Heart Core Hotels - Adults Only offer free cancellation for a full refund?
Yes, Volcano Eco Retreat by Heart Core Hotels - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Volcano Eco Retreat by Heart Core Hotels - Adults Only?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 25 lbs per pet. A deposit of USD 100.00 per stay is required. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Volcano Eco Retreat by Heart Core Hotels - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Volcano Eco Retreat by Heart Core Hotels - Adults Only?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Volcano Eco Retreat by Heart Core Hotels - Adults Only and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes spelunking and ecotours. Relax in the hot tub or enjoy the use of other amenities, which include spa services and a picnic area. Volcano Eco Retreat by Heart Core Hotels - Adults Only also has a garden.
Are there restaurants at or near Volcano Eco Retreat by Heart Core Hotels - Adults Only?
Yes, there's an onsite restaurant.
Does Volcano Eco Retreat by Heart Core Hotels - Adults Only have any outdoor private spaces?
Yes, every room features a lanai and a yard.
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Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Poor
Feb 20, 2024
This resort is no longer open, however we were not notified by E prior to arriving onsite after booking well in advance. Luckily the staff were very nice and explained the situation, but we had to make last minute accommodations to stay elsewhere which was not fun after a long day of traveling.
Lesson learned: either book directly or confirm bookings outside of Expedia since their notification system is not reliable.
Randall
Randall, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2024
Fantastic host and vegan gourmet breakfast. Beautiful property in natural setting. Enjoyed bird life, gardens and spa tub. Rainbows and bird songs in the morning!
Amy
Amy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2023
Louay
Louay, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 5, 2023
The perfect honeymoon destination
Volcano Eco Retreat was the perfect last stop on our honeymoon. It was quiet, relaxing and so romantic. Emily was so helpful with providing local recommendations for hiking and things to see. The vegan breakfasts were AMAZING! So so delicious. We’d stay here again in a heartbeat - it was the perfect location between Volcano national park and Hilo / waterfalls to the north.
Rayna
Rayna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2023
Emily and her partner ( I forget the name) we’re amazing hosts , and will off course. The place is so cozy and unique. The breakfast was some of the most amazing vegan food I’ve ever had. This is definitely better than some of the best resorts out on the big island. 10/10 recommended for anyone interested to stay near Hilo or even the big island.
Karthik
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2022
very zen very eco very relaxing good breakfast!
Changgyu
Changgyu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2021
We would highly recommend this place! The owners did a great job keeping us comfortable and the breakfast was amazing. We will definitely be staying here again! It is a true sanctuary!
Matt
Matt, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2021
The property is submersed in a rainforest reserve so you get fo see all kinds of plants unique to Hawaii. Tony and his wife are very attentive and accommodating and sushi is great company!
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2021
Off he beaten path boutique resort with great staff and atmosphere. Only 4 rooms so feels very private. Tony, was amazing and did a great job making sure our stay was perfect. It's in-between the Volcano National Park and Hilo.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2021
The property was beautiful and spotless. Extremely quiet and an oasis for relaxing.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2019
Linda
Linda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2019
The owners were friendly, great breakfast, beautiful setting and convenient to the Volcanoes National Park. Highly recommend this spot over any other b&b.
Verified traveller
2-night family trip
Verified Orbitz guest review
10/10 Exceptional
May 31, 2019
A beacon in an otherwise rushed world.
Our stay.....what to say......our hosts were wonderful and thoughtful down to the smallest details. Each morning we were greeted with fresh French press coffee, homemade bread and fresh cut fruit....thank you Scott! Our room was simple, immaculate, very comfortable and quiet....perfect atmosphere for rest and relaxation. Robert and Scott made our first vacation in the rainforest unforgettable and I truly appreciate their attention to detail.....in a world of quick, quick, fast, fast, MVR is a breathe of fresh air.
Roy
Roy, 7-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 19, 2018
A wonderful setting on the slopes of the mountain
We had a wonderful quiet stay at the retreat. Breakfast was outstanding.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 5, 2022
Ein Traum im Wald auf Big Island
Perfekt - eine wirklich tolle kleine Anlage; ein sehr herzliches Gastgeberpaar
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