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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

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Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, sun loungers
Reception hall
Terrace/patio
Fireplace
Reception

Reviews

9.2 out of 10
Wonderful
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is CA $100
CA $114 total
includes taxes & fees
May 6 - May 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout drapes

Apartamento

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Superior Suite | Bathroom

Superior Suite

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Suíte Vista

Suíte Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Bidet
Minibar
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout drapes

Apartment

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout drapes

Apartment With View

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Suite

  • Sleeps 2
  • 1 Double Bed
Front of property

Bavaria Sport Hotel

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 1,005 reviews
The price is CA $89
CA $102 total
includes taxes & fees
May 19 - May 20
Bavaria Sport Hotel
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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Gramado Covered Street - 2 min walk - 0.2 km
  • Sao Pedro Church - 3 min walk - 0.3 km
  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 2 minutes' walk from Mirante do Belvedere. Travelers give top marks for the hotel's prime location.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location and excellent staff
Francisco, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
Letícia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent, modern
marcus, 2-night trip
Verified Expedia guest review

8/10 Very good

Ana Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mejia

Everything was great. Just noisy because of their construction but the hotel is great!
Keila, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Localização Perfeita

Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Cristine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

carlos roberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay
Andrea Luciana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and wonderful service.
Francisco, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Adriana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kennie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Family vacations

Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Carlos, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Andre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I recommend. Strong points: breakfast and staff.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Bom

Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Ana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente!

Excelente!
Wilson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Diego, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Marcela, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel need to be renovated, especially the rooms, it’s not functional anymore.
Gustavo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível

Hotel incrível, tradicional, clássico e com a melhor localização, dá pra fazer tudo a pé. Café da manhã maravilhoso com espumante. Quartos estão sendo renovados, mas mesmo os que ainda não foram são excelentes. Piscina aquecida, espaço kids, funcionários atenciosos. Tudo limpo e bonito. Volto sempre!
Manoela, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel

Excelente hotel! Café da manhã é MARAVILHOSO com opções ótimas para celíacos. Um equipamento da academia necessita manutenção, mas isso não comprometeu em nada nossa experiência. Achei o estacionamento bem caro, todavia fomos bem muito bem recebidos.
ANA PAULA, 2-night trip
Verified Hotels.com guest review