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Tilal Jabal Alkabah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Makkah

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Photo gallery for Tilal Jabal Alkabah

Aerial view
Tiara king suite Panoramic city view | View from room
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Lobby
Near the iconic Great Mosque of Makkah, Shaza Makkah offers a luxurious retreat. Unwind with a massage at the onsite spa, enjoy fine dining at Midan restaurant, and take advantage of free in-room WiFi and laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free children's club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The current price is CA $147
CA $177 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 9 of 9 rooms

Family Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, City View (Quad)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Panoramic Suite, 1 Bedroom, City View (King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 1 Twin Bed, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, City View (King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, City View (Tiara King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Deluxe Room (King)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Minibar
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 King Bed
Lobby

Doubletree by Hilton Jabal Omar Makkah

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 815 reviews
The price is CA $126
CA $152 total
includes taxes & fees
Jun 17 - Jun 18
Doubletree by Hilton Jabal Omar Makkah
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About the area

Map
7569 Jabal Al Kaabah, Makkah, 24231

What's nearby

  • Great Mosque of Makkah - 7 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Kaaba - 11 min walk - 1.0 km
  • Abraj Al-Bait Towers - 11 min walk - 1.0 km
  • Well of Zamzam - 12 min walk - 1.0 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 70 min drive
  • Makkah Station - 10 min drive

Restaurants

  • ‪Executive Lounge - ‬19 min walk
  • ‪الشبيكة كوفي - ‬9 min walk
  • ‪الملتقى لاونج - ‬19 min walk
  • ‪Student Biryani - ‬7 min walk
  • ‪سوفليه شهار - ‬7 min walk

About this property

Tilal Jabal Alkabah

Tilal Jabal Alkabah features a free kids' club and puts you within a 10-minute walk of Great Mosque of Makkah. This luxurious hotel is also within a 15-minute walk of Kaaba and Well of Zamzam. The helpful staff and breakfast get great marks from fellow travelers.

Languages

Arabic, English, Urdu

At a glance

DONE

Hotel size

    • 251 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 6:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • A valid permit to perform Hajj must be presented at the airport and check-in at the property from April 29-June 10, 2025 (dates subject to change).
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (SAR 100 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Free children's club
  • Playground

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Midan - Onsite fine-dining restaurant.
Shalimar - Onsite café. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 75 per person

Parking

  • Self parking costs SAR 100 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10000423

Also known as

Shaza Makkah Hotel Mecca
Shaza Makkah Hotel
Shaza Makkah Mecca
Shaza Makkah
Tilal Jabal Alkabah Hotel
Tilal Jabal Alkabah Makkah
Tilal Jabal Alkabah Hotel Makkah
Tilal Jabal AlKabah Former Shaza Makkah

Frequently asked questions

Are pets allowed at Tilal Jabal Alkabah ?

Sorry, pets aren't allowed.

Is parking offered on site at Tilal Jabal Alkabah ?

Yes. Self parking costs SAR 100 per day.

What are the check-in and check-out times at Tilal Jabal Alkabah ?

You can check in starting at 6:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Tilal Jabal Alkabah and nearby?

Recommended spots to visit include Great Mosque of Makkah (6-min walk) and Well of Zamzam (11-min walk), along with Kaaba (12-min walk) and Abraj Al-Bait Towers (13-min walk).

Are there restaurants at or near Tilal Jabal Alkabah ?

Yes, there's an onsite restaurant, Midan.

What's the area around Tilal Jabal Alkabah like?

Tilal Jabal Alkabah is a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Food
Bathroom
Hilly
Building
Clock tower
Children

What guests liked

  • Breakfast was excellent, with a vast array of options, including fresh eggs, pastries, and hot food, and staff were very kind and attentive. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

SAQIB, 4-night trip
Verified Hotels.com guest review

6/10 Good

Overall a good value for money hotel

What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
akbar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exeptional

Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Faiza, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I like everything about it 👍
Zainab, 2-night romance trip
Verified Expedia guest review

6/10 Good

Salma, 4-night trip
Verified Expedia guest review

6/10 Good

Staff need to have client orientation and be more friendly to visitors.
Rami, 2-night family trip
Verified Expedia guest review

8/10 Very good

Location is a bit far from main gates to enter haram
Kashif, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Maxamed, 3-night family trip
Verified Expedia guest review

2/10 Poor

Naseeruddin, 4-night trip
Verified Expedia guest review

6/10 Good

I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Ghaniat, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent food
Muhammad, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

ikra, 4-night trip
Verified Expedia guest review

2/10 Poor

Abdulaziz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Kamil, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Maher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nahla, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Khaled, 1-night trip
Verified Expedia guest review

8/10 Very good

Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Shakhawat, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nimo, 6-night trip
Verified Expedia guest review

8/10 Very good

Jawad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Asma, 3-night family trip
Verified Expedia guest review

8/10 Very good

Thanks à lot
Fatima, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

ISIAQ, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent food, very nice stuff
MR HAMID, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Good but few things require updating

- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
Hussain, 6-night family trip
Verified Hotels.com guest review