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Karuizawa Hotel Longing House

3.5 star property
Hotel with spa, near Karuizawa Prince Shopping Plaza

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Photo gallery for Karuizawa Hotel Longing House

Outdoor spa tub
Japanese Western Style Forest Room Annex
Free toiletries, hair dryer, slippers, bidet
Exterior
Restaurant
Nestled in Karuizawa, Longing House offers a serene retreat with shopping on site, a garden, and an outdoor terrace. Relax at the onsite spa with massages and aromatherapy or enjoy free WiFi from the comfort of your room. Guests have praised previous stays.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Terrace
  • Air conditioning
  • Garden
  • Hair salon
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CA $133
CA $147 total
includes taxes & fees
Mar 31 - Apr 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Western Style Terrace Suite, Annex

Western Style Terrace Suite, Annex

Western Style Terrace Suite, Annex

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Main Building

Twin Room, Main Building

Twin Room, Main Building

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Western Style Terrace Suite

Japanese-Western Style Terrace Suite

Japanese-Western Style Terrace Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bidet
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Western Style Forest Room Annex

Japanese Western Style Forest Room Annex

Japanese Western Style Forest Room Annex

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Forrest Twin, Annex

Western Style Forrest Twin, Annex

Western Style Forrest Twin, Annex

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Western Style Room

Standard Japanese-Western Style Room

Standard Japanese-Western Style Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Main Building

Standard Twin Room, Main Building

Standard Twin Room, Main Building

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
Public bath

Hotel Indigo Karuizawa by IHG

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 308 reviews
The price is CA $263
CA $328 total
includes taxes & fees
Apr 15 - Apr 16
Hotel Indigo Karuizawa by IHG
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About the area

Map
1323-522 Karuizawa, Karuizawamachi, Karuizawa, Nagano Prefecture, 389-0102

What's nearby

  • Karuizawa Indoor Tennis Court - 8 min walk - 0.7 km
  • Karuizawa Prince Shopping Plaza - 2 min drive - 2.1 km
  • Hoshino Onsen Hot Spring - 4 min drive - 4.0 km
  • Karuizawa Kogen Church - 4 min drive - 4.2 km
  • Karuizawa Prince Hotel Ski Resort - 5 min drive - 3.5 km

Getting around

  • Haneda Airport (HND) - 85.5 miles/137.6 km
  • Narita Intl. Airport (NRT) - 106.7 miles/171.6 km
  • Karuizawa Station - 27 min walk
  • Yokokawa station - 31 min drive
  • Sakudaira Station - 32 min drive

Restaurants

  • ‪丸山珈琲軽井沢本店 - ‬13 min walk
  • ‪ピレネー - ‬19 min walk
  • ‪Pâtisserie Sadaharu Aoki Paris アトリエ軽井沢店 - ‬9 min walk
  • ‪A'Fenestella - ‬20 min walk
  • ‪ストーブカフェ オキザリス - ‬8 min walk

About this property

Karuizawa Hotel Longing House

Karuizawa Hotel Longing House puts you just a 5-minute drive from Karuizawa Prince Shopping Plaza and Hoshino Onsen Hot Spring. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or detox wraps. A bar/lounge, a sauna, and a terrace are other highlights.

Languages

Japanese

At a glance

DONE

Hotel size

    • 65 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 11 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Shopping
  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Bicycle rentals

Facilities

  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
  • Late check-in between 11:00 PM and midnight can be arranged for an extra charge

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hotel Longinghouse
Karuizawa Longinghouse
Longinghouse
Karuizawa Longing House
Karuizawa Hotel Longinghouse
Karuizawa Hotel Longing House Hotel
Karuizawa Hotel Longing House Karuizawa
Karuizawa Hotel Longing House Hotel Karuizawa

Frequently asked questions

Does Karuizawa Hotel Longing House offer free cancellation for a full refund?

Yes, Karuizawa Hotel Longing House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Karuizawa Hotel Longing House?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Karuizawa Hotel Longing House?

Yes, there's free self parking.

What are the check-in and check-out times at Karuizawa Hotel Longing House?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Karuizawa Hotel Longing House and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.

Are there restaurants at or near Karuizawa Hotel Longing House?

Yes, there's an onsite restaurant.

What's the area around Karuizawa Hotel Longing House like?

Karuizawa Hotel Longing House is a short 8-minute walk from Karuizawa Indoor Tennis Court and 18 minutes' walk from Kumoba Pond.

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Reviews

8.8

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

If you don’t know Japanese, I don’t recommend you to stay at this hotel. Staff speak no English. The dinner coupon given to us to have dinner at the restaurant next door was in Japaneses only and staff at the restaurant didn’t seem to know (we seemed don’t know too) what to do. We didn’t get to eat our dinner until 9 pm. The location is far from the train station and sightseeing spots. It is not easy to get a taxi either if you don’t have an app for local taxi. We had to walk. The facility a kind of old and the carpet was very dirty.
Connie, 1-night family trip
Verified Expedia guest review

2/10 Poor

Stay charge on first night was supposed half board . Unlike previous stays , we were told to have dinner at wine bar with a discount coupon of yen 5,000 each instead of the restaurant. Staff agreed to charge each of us (4 altogether) an additional Yen 3,000 to change to restaurant dining . It turned out that the final bill charged us an additional yen 4,000 each plus the original price of the set dinner at Yen 7,800!!! Each of us ( 4 guests) were overcharged by Yen 8,800 as compared to what the staff agreed with us !!!!!!!!!! We were overcharged by at least yen 35,200!!! Excluding tax
DAVID, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Hitomi, 4-night trip
Verified Expedia guest review

2/10 Poor

Our room was tiny and the carpet was filthy. Amenities were very limited and staff were few and very inexperienced. We were overcharged at check out and had to point out the error. Then they still charged us the wrong amount. One of the worse, if not the worse hotel we have ever stayed at, and we paid over $400 a night, no meal. We stayed at a 4 star hotel near Ginza and it was a little over $300 and included breakfast. We feel totally ripped off. Not what the ratings reflect at all.
Sherman, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Chun Fong, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful private bath and spacious room. Staff can speak English.
Alice, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pauline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant and great stay
Hoi Ying, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lyndsi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room with private sauna and bath tab room!
Tomoya, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at a great price.
After staying here multiple times, I can say it is always friendly, clean and well maintained. Still, westerns have to realize this hotel caters to mostly Japanese clients, and the beds reflect this, being lower and firm.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is close to the Karuizawa outlet and station. The breakfast offers interesting options but taste is okay only.
WING MAN, 2-night romance trip
Verified Expedia guest review

8/10 Very good

We enjoyed our stay here. The breakfast was amazing and the service was excellent.
Robert, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant place to stay in winter.
SHENQI, 1-night trip
Verified Expedia guest review

8/10 Very good

Great to stay!
JUNWAN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Boyun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the atmosphere and the staff's friendly, competant manner.
Gerald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed the atmosphere and very gracious staff in particular.
Gerald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent!
What a delightful place! It was very clean, very rustic, and very reasonable for the amount paid! The breakfast itself is worth staying more for, with the freshest vegetables and the most delicious breads and drinks. The room was spacious and it felt nice and secluded despite being so near everything else. Taxi service is available by calling the front and it’s a pleasant walk to and from the shopping areas.
Alexander, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A unique European vibe in the main public areas while the room we stayed in was more of a modern sensability while carrying through the subdued aesthetic. Very attractive and comfortable.
Gerald, 1-night romance trip
Verified Expedia guest review

6/10 Good

Allocated room didn’t match the one that I booked
The room allocated was different from the pictures on Hotels.com. When I enquired about this with the staff, I was told that there are multiple types of room under the same category and I should have indicated my preference while booking. This was not made known to me at anytime during the booking process at Hotels.com. I like Longing House and this was my third visit to the same hotel, but I wanted a specific room which I booked as per the pics shown while booking. I was disappointed to see the room allocated to me.
Sachin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Just perfect.
Amazing place, amazing staff, amazing everything. Only downside was neighbors upstairs were treating their room like a bouncy castle, and since the walls are pretty thin, we’ll yeah. But again, everything else was perfect.
Pontus, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay for couples or families
While the property could benefit from modern-day amenities and customer service, we had a nice little stay at this property. Good access to Karuizawa by car. The good - atmosphere, access, private baths, parking, comfortable beds The bad - no early check-in (not even by 5 min), bugs in the stairwells should be cleared by maintenance, the breakfast in the restaurant needs an upgrade, signage missing for private baths A & B.
Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tudor style property. Nice and clean but beds need to be changed and generally hotel needs a sprucing up
1-night family trip
Verified Expedia guest review