University Plaza Hotel and Convention Center Springfield

Photo gallery for University Plaza Hotel and Convention Center Springfield

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of University Plaza Hotel and Convention Center Springfield

VIP Access

University Plaza Hotel and Convention Center Springfield

3.5-star property
3.5-star hotel in Walnut Street with outdoor pool and indoor pool

7.2/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
333 S John Q Hammons Pkwy, Springfield, MO, 65806
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 15 meeting rooms
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Walnut Street
  • Missouri State University - 2 min drive
  • Bass Pro Shops Outdoor World - 5 min drive

Getting around

  • Springfield-Branson National Airport (SGF) - 13 min drive
  • Free area shuttle

About this property

University Plaza Hotel and Convention Center Springfield

3.5-star hotel in the heart of Walnut Street
At University Plaza Hotel and Convention Center Springfield, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. The onsite American cuisine restaurant, Terrace Grille, features brunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and newspapers in the lobby
  • A banquet hall, ATM/banking services, and 15 meeting rooms
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at University Plaza Hotel and Convention Center Springfield have perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 267 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free local shuttle

What to do

  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 15 meeting rooms
  • Computer station
  • Conference center (39000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Terrace Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
Q Street Perk - This coffee shop specializes in American cuisine. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 12.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Airport shuttle
    • Business center/computer access
    • Internet access (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 10.95 for adults and USD 5.95 for children (approximately)
  • Late check-out can be arranged for an extra charge of USD 20.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

University Plaza Hotel Springfield
University Plaza Springfield
University Plaza Hotel
University Plaza
University Plaza Hotel and Convention Center Springfield Hotel

Frequently asked questions

Does University Plaza Hotel and Convention Center Springfield offer free cancellation for a full refund?
Yes, University Plaza Hotel and Convention Center Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at University Plaza Hotel and Convention Center Springfield?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at University Plaza Hotel and Convention Center Springfield on 4 Nov 2022 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at University Plaza Hotel and Convention Center Springfield?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at University Plaza Hotel and Convention Center Springfield?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at University Plaza Hotel and Convention Center Springfield?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at University Plaza Hotel and Convention Center Springfield?
Yes, there's free self parking.
What are the check-in and check-out times at University Plaza Hotel and Convention Center Springfield?
You can check in from 4 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 20.00 (subject to availability).
What is there to do at University Plaza Hotel and Convention Center Springfield and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. University Plaza Hotel and Convention Center Springfield also has a 24-hour fitness center.
Are there restaurants at or near University Plaza Hotel and Convention Center Springfield?
Yes, Terrace Grille offers American cuisine. Nearby restaurants include Rama Thai Cafe (6-min walk), Steak 'n Shake (7-min walk), and Gailey's Breakfast Cafe (11-min walk).
What's the area around University Plaza Hotel and Convention Center Springfield like?
University Plaza Hotel and Convention Center Springfield is in Walnut Street, a short 5-minute walk from Missouri State University and 3 minutes' walk from Hammons Tower. Travelers say this hotel is in a good location.

Overall score and ratings

7.2

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

Patrik, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Great location but no vending machines for water / soda / snacks. So after getting back late from a concert nearby and having no option for water was not good. Only 1 working elevator for 9 floors and fully booked hotel was a hassle .
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Trey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Angela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Micheal, 1-night trip
Verified Hotels.com guest review

6/10 Good

We have stayed here pretty frequently when we visit our college student. This is the first time it was not such a great experience. There was only one functioning elevator when the hotel was completely booked for family weekend at the college. This wasn’t a huge problem until it was time to check out, my husband and I finally took our luggage and walked down the stairs after waiting 30 minutes for an elevator, which so packed with people each time we could never get on. Also room was not clean, went to shower the next morning before leaving and there was a used bar of soap in the shower and someone else’s dirty bath towels on the back of the door. When I brought it to their attention at the front desk the woman looked at me and told me “ well that’s gross, sorry about that” not sure if we will stay here again or not. They definitely need to do some work to the place, the dirty bathroom did it for us… NASTY!
Aimee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Susanne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Angela, 2-night trip
Verified Hotels.com guest review