Le Grand Alcazar

Photo gallery for Le Grand Alcazar

Primary image
Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Le Grand Alcazar

Le Grand Alcazar

4.0 star property
4-star riad in Fes El Bali with spa and restaurant

9.6/10 Exceptional

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is CA $107
Price available on 07/02/2022
Map
15 Derb Guebas, Fes El Bali, Fes, 30110
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Bus station shuttle
  • Terrace
  • Coffee/tea in a common area
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Fes El Bali
  • Blue Gate - 1 min drive
  • Borj Fez Mall - 7 min drive

Getting around

  • Fes (FEZ-Saiss) - 34 min drive
  • Fes Station - 10 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Le Grand Alcazar

A great choice for a stay in Fes, Le Grand Alcazar features a rooftop terrace and offers an airport shuttle (available 24 hours) for MAD 200 per vehicle. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale riad include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (MAD 10 per day)

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pro golf lessons
  • Golf lessons nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 18 holes of golf
  • Full-service spa

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • 7 bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the riad's full-service spa, Nausikaa. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for MAD 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs MAD 10 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Grand Alcazar Fès
Grand Alcazar Hotel Fes
Grand Alcazar Fes
Grand Alcazar
Riad Le Grand Alcazar Fes
Fes Le Grand Alcazar Riad
Riad Le Grand Alcazar
Le Grand Alcazar Fes
Grand Alcazar Hotel
Le Grand Alcazar Fes
Le Grand Alcazar Riad
Le Grand Alcazar Riad Fes

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10 Exceptional

It is a cute hotel with such friendly service staff! Good location in medina
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful riad, very conveniently located, with the most comfortable bed during my trip in Morocco.
Pei Jing, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very Disappointed
We had trouble at the plane and missed our flight to Fez. They were unwilling to refund any money at all back to us, even a portion would have been acceptable. They kept saying they had trouble understanding English and since they were a new place, they were unable to refund even a portion of our full payment. We contacted them right away, as soon as we knew we could not make it.
Chris, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

sparkling clean!! Everything is high standard We wish we could stay longer. Very space and comfy bed. Owner Oma is really helpful, amazing Riad in FES.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Le Grand Alcazar is a beautiful Riad that is sparkling clean and is owned and operated by the loveliest people. Othmane the owner was so kind and gracious to us during our time in Fes, we wish we could have stayed longer. The center area downstairs is beautiful, the rooms are clean and the location of the Riad is excellent. Despite that it was raining the entire time we were in Fes, we have the fondest memories of that city all thanks to Le Grand Alcazar. Othmane's hospitality is truly what we will remember whenever we think of our time in Fes. This was certainly our favorite place that we stayed in all of Morocco.
Mary, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Le Grand Alcazar is a beautiful historic property, with very friendly staff who aim to ensure guests have a pleasant and comfortable stay.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The people were extremely nice and caring. When we asked for the place to go shopping, Omar gave us some explanations and told us to give him a call if something happens. I really liked the taste of chicken tagin at this riad, the best one I had in Morocco! Unfortunately the hot water didn't come out stably so it was kind of cold.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Home away from home in Fes
We only stayed one night in Fes but will be returning solely based on the warm welcome and hospitality we received from Omar and Othmane at Le Grand Alcazar. We truly felt at home -- well in a much more beautiful home than our own! Le Grand Alcazar is stunning and the rooms are spacious and comfortable. The ornate wood work is even more impressive in person and it's settled in a good spot in the city to see views from the top floor balcony. They really have it all. IF you like a boutique hotel feel, this is your spot! We'll always remember our time in Fes with Omar in Othmane and their story. They are twin brothers who were born and raised in Fes and just recently returned to restore and host guests in their city at Le Grand Alcazar. Their passion for their work was truly inspiring and the epitome of great hospitality, I whole-heartedly recommend a stay here. I know we can't wait to return. Also, we ate a lot of Moroccan cookies on our trip and I can say with confidence I'll never forget the delicious ones we had with our tea as we settled into Le Grand Alcazar. Thank you Othmane and Omar for making us feel at home in Morocco!
Kristin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best Riad in Fes
Beautiful Riad, excellently located. Nothing was too much trouble - this place really had the personal touch. I would stay here again in an instant and recommend it to anyone visiting Fes.
Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.
Ikhlas/Leyla, 2-night trip with friends
Verified Expedia guest review