In the heart of Downtown Querétaro, Hotel Casa Once offers a tranquil retreat. Savor local cuisine for breakfast, unwind with a massage at the spa or lounge by the outdoor pool surrounded by lush gardens and sun loungers. Helpful staff are always on hand to assist with tour arrangements.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Spa
Pool
Air conditioning
Free WiFi
Main amenities (9)
Daily housekeeping
Outdoor pool
Room service
Spa services
Terrace
Garden
Front-desk safe
Limited hour front desk
Tour/ticket assistance
Feel at home (6)
Private bathroom
Garden
Terrace
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains
The current price is CA $143
CA $143
CA $170 total
includes taxes & fees
Aug 14 - Aug 15
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
9.89.8 out of 10
Exceptional
17 reviews
(17 reviews)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2021
25 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View
Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
What's nearby
Alameda Hidalgo Park - 9 min walk - 0.8 km
Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
Puerta la Victoria - 14 min walk - 1.2 km
Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
Corregidora Stadium - 4 min drive - 3.8 km
Getting around
Queretaro Intl. Airport (QRO) - 39 min drive
Restaurants
Cafeteria la Palma - 3 min walk
Breton - 1 min walk
La Xurería - 2 min walk
El Mayor - 1 min walk
Funky mama - 2 min walk
About this property
Hotel Casa Once
Hotel Casa Once puts you just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
DONE
Hotel size
13 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–11:00 AM
Room service (limited hours)
Services
Front desk (limited hours)
Tour/ticket assistance
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Outdoor furniture
Colonial architecture
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Also known as
Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro
Frequently asked questions
Does Hotel Casa Once offer free cancellation for a full refund?
Yes, Hotel Casa Once does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Once?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hotel Casa Once?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Once?
Sorry, there's no onsite parking at Hotel Casa Once.
What are the check-in and check-out times at Hotel Casa Once?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Casa Once and nearby?
Hotel Casa Once has an outdoor pool and spa services, as well as a garden.
What's the area around Hotel Casa Once like?
Hotel Casa Once is in Downtown Querétaro, a short 12-minute walk from Aqueduct of Santiago de Querétaro and 18 minutes' walk from Josefa Ortiz de Domínguez Auditorium. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Casa Once Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Location
Bed
Boutique hotel
Restaurant
Water
Shopping center
Towns
What guests liked
Breakfast was consistently described as delicious, made to order, and served with a smile by friendly staff. (23 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 18, 2025
todo excelente
LUIS ALBERTO MARISCAL
LUIS ALBERTO MARISCAL, 1-night trip
10/10 Excellent
Jul 12, 2025
Private. Beautiful.
Geoffrey
Geoffrey, 2-night trip
10/10 Excellent
Jun 14, 2025
So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!
Chamain
Chamain, 1-night trip
10/10 Excellent
Jun 14, 2025
The owner was super nice and communicated with me prior to arrival. Breakfast staff was so helpful and friendly!
The room was spacious and had everything we could want. It was about half the price that I would have expected for such excellent accommodations. A real gem.
Davis
Davis, 1-night trip
8/10 Good
May 13, 2025
Delightful property - very hospitable host. They made every effort to provide a vegetarian breakfast- for which we are so grateful. The manager drove to get us from the airport!
Sarita
Sarita, 2-night trip
10/10 Excellent
Dec 22, 2024
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Monica
Monica, 1-night trip
10/10 Excellent
Jan 11, 2025
Friendly manager & staff. Great location.
John
John, 2-night trip
10/10 Excellent
Dec 30, 2024
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Luciana
Luciana, 2-night trip
10/10 Excellent
Oct 25, 2024
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
RIchard
RIchard, 3-night trip
10/10 Excellent
Nov 2, 2024
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Ilene
Ilene, 4-night trip
8/10 Good
Mar 9, 2025
Very nice!
Daniel
Daniel, 1-night trip
10/10 Excellent
Jan 21, 2025
We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible
Vicente
Vicente, 3-night trip
10/10 Excellent
Jan 2, 2025
Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.
Jaime
Jaime, 3-night trip
10/10 Excellent
Aug 25, 2022
Great stay, would highly recommend!
Jimi
Jimi, 2-night trip
10/10 Excellent
Dec 22, 2024
Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.
Monica
Monica, 3-night trip
10/10 Excellent
Jul 7, 2024
Beautiful & serene within walking distance to market and good restaurants.
Wanda
Wanda, 4-night trip
10/10 Excellent
Jan 23, 2025
This beautiful, clean, modern property has the most comfortable beds! We were pleasantly surprised by the rooms and hotel location. The property consists of two buildings that are approximately two blocks apart but still easy to navigate! We highly suggest staying at this property, especially if you are looking for a hidden gem in the heart of the old city!
Sharice
Sharice, 4-night trip
10/10 Excellent
May 24, 2025
We liked everything about this small boutique hotel in the Centro Historico of Queretaro.
The included breakfast was very nice and there are lots of options if you like eggs, bacon, ham, cheese, beans and tortillas.
Our luxury room had a Nespresso machine and a 55" flat screen TV. The King bed was large and comfortable. A very large shower in the functional bathroom.
The property is centered in the midpoint between the aqueduct and the Zenea Garden. It's only 2 blocks from the Plaza De Armas. Lots of great food options within a half kilometer.
I guess the only thing missing is an indoor lobby and breakfast area. There is a nice outdoor patio with awning. Service staff was very responsive and helpful.
Matthew
Matthew, 7-night trip
10/10 Excellent
Jan 31, 2025
A very nice property. There weren't any businesses or restaurants nearby, at least for someone with limited mobility. Despite that, I would definitely stay there again.
James
James, 4-night trip
10/10 Excellent
Apr 2, 2024
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Brenda
Brenda, 1-night trip
10/10 Excellent
Jul 30, 2022
Very nice and cosy place at a very good location
Mathias
Mathias, 4-night trip
10/10 Excellent
Jan 22, 2024
Edwardo and staff are amazing
Great courtyard and breakfast
Cute clean and felt like home
mervin
mervin, 2-night trip
10/10 Excellent
Aug 31, 2024
The hotel is modern and very well maintained. The staff go above and beyond to make your stay enjoyable. Eduardo the manager gets 5 stars!
David
David, 1-night trip
10/10 Excellent
Sep 3, 2024
The property is top quality. The staff is friendly and make you feel welcomed. We will stay at this hotel whenever we return to Queretaro.
David
David, 1-night trip
10/10 Excellent
Sep 2, 2024
I love this hotel! We thoroughly enjoyed our stay here. It is modern and super clean with luxury touches. It is so close to everything in the centro of Queretero which is amazing. We will definitely be back, but for a longer time!