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Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Ski hotel with free ski shuttle, near Lake Brienz

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Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Stunning corridor with a high ceiling, checkered floor, and large windows.
Relax in a warm and inviting space with cushioned sofas and chairs arranged around tables, surrounded by lush greenery.
Stunning hotel with a classic facade, featuring a central dome and evenly spaced windows.
Experience the epitome of luxury in our elegant lobby, featuring a checkered floor, ornate chandeliers, plush seating, and large windows.
Swim and unwind in our spacious pool surrounded by elegant columns and natural light.
At the foot of the Swiss Alps, Victoria Jungfrau Grand Hotel & Spa is a haven for families and adventure-seekers alike. Unwind with yoga classes, ice skating or treat yourself to a rejuvenating spa treatment at NESCENS. Enjoy delicious Italian cuisine at one of three on-site restaurants or take advantage of bike rentals and explore Lake Brienz.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 1 indoor and 3 outdoor tennis courts
  • 24-hour fitness center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Suite

Relax in comfort with a large bed, bedside tables, and a stylish headboard.

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Nescens Junior Suite

Relax in a serene space with a neatly made bed, comfortable sofa, and desk area.

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Relax in comfort with a large bed, flat-screen TV, and stylish seating area.

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Relax in comfort with a large bed, sofa, and coffee table in this stylish room.

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Relax in this inviting bedroom with a large bed, plush armchair, and comfortable nightstand.

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite

Relax in a spacious room with a large bed, sitting area, and desk, perfect for work or unwinding.

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite

Relax in style with plush seating and a beautiful mural, perfect for socializing and unwinding.

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite

Enjoy meals in this stylish dining area with a round table and comfortable seating for six.

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Duplex Suite

Relax in this serene bedroom with a large bed, matching bench, and comfortable armchair.

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Duplex Suite

Experience the serene beauty of the mountains, with breathtaking views of a snow-capped peak and lush valley below.

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Relax in this inviting living space with a sofa, armchairs, and a coffee table.

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km

Getting around

  • Bern (BRN-Belp) - 45 min drive
  • Interlaken West Station - 8 min walk
  • Interlaken West Ferry Terminal - 9 min walk
  • Interlaken Harderbahn Station - 11 min walk
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬1 min walk
  • ‪Funky Chocolate Club Switzerland - ‬3 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Victoria Jungfrau Grand Hotel & Spa features ice skating and a free ski shuttle, plus you'll be within a 15-minute walk of Mystery Rooms. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Sapori, one of 3 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool, and a free kid's club. Skiers will appreciate access to ski passes and storage. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian

More about this property

VISIBILITY

At a glance

Hotel size

    • 216 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets allowed (2 total)*
    • Food and water bowls available

Internet

    • Free wired internet access in rooms

Parking

    • Onsite self parking (CHF 35 per night)
    • Onsite valet parking (CHF 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Rope course
  • Helicopter/airplane tours
  • Ice skating
  • Shopping
  • Pool table
  • Fishing
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Skydiving nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (6641 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • Golf course on site
  • An indoor pool
  • Seasonal outdoor pool
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Nescens has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Sapori - This restaurant specializes in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie - This brasserie serves dinner only. Open select days.
Radius - by Stefan Beer - This fine-dining restaurant specializes in local cuisine and serves dinner only. Open select days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)

Optional extras

  • WiFi is available in guestrooms for CHF 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 160.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per night

Parking

  • Self parking costs CHF 35 per night
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken
HELP_OUTLINE

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa offer free cancellation for a full refund?

Yes, Victoria Jungfrau Grand Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Victoria Jungfrau Grand Hotel & Spa?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Victoria Jungfrau Grand Hotel & Spa?

Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 35 per pet, per night. Food and water bowls are available.

Is parking offered on site at Victoria Jungfrau Grand Hotel & Spa?

Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 35 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Victoria Jungfrau Grand Hotel & Spa?

Yes, an airport shuttle is available. The charge is CHF 660 per vehicle one way.

What are the check-in and check-out times at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).

Is there an onsite casino at Victoria Jungfrau Grand Hotel & Spa?

No, this hotel doesn't have a casino, but Interlaken Casino (4-min walk) is nearby.

What is there to do at Victoria Jungfrau Grand Hotel & Spa and nearby?

Have fun with onsite winter activities like ice skating, and in warmer months, enjoy a round of golf at the golf course. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Victoria Jungfrau Grand Hotel & Spa also has a seasonal outdoor pool, a 24-hour fitness center, and a sauna, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Victoria Jungfrau Grand Hotel & Spa?

Yes, there are 3 onsite restaurants, featuring Italian cuisine.

What's the area around Victoria Jungfrau Grand Hotel & Spa like?

Victoria Jungfrau Grand Hotel & Spa is located on the boardwalk/promenade in Central Interlaken, a short 8-minute walk from Interlaken West Station and 11 minutes' walk from Mystery Rooms.

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Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Spa
Breakfast
Location
Massage
Amenities
Trip
Food
Luxury

What guests liked

  • The spa facilities are top-notch and offer an exceptional experience. (8 reviews)
  • The pool area was top notch and offered a great experience with a lovely view. (7 reviews)
  • The breakfast buffet offered a wide variety of delicious options with a wonderful view. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location! Great services and facilities.
Benjamin, 4-night trip

10/10 Excellent

The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Charles, 2-night trip

10/10 Excellent

Very personable and friendly staff and beautiful property.
Jennifer, 2-night trip

10/10 Excellent

Best location ever! The staff was great.
Maura, 2-night trip

10/10 Excellent

Location and service are outstanding
Emad, 1-night trip

10/10 Excellent

Lovely hotel. Impressive spa
Santiago, 1-night trip

10/10 Excellent

Beautiful, elegant property with exceptional staff!
Amelia, 1-night trip

10/10 Excellent

5 stars
neeraj, 2-night trip

10/10 Excellent

Holiday dream

Perfect stay for holidays pretty expensive but beautiful
Sandra, 1-night trip

10/10 Excellent

Amazing, loved this hotel!
Marianna, 1-night trip

10/10 Excellent

The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Susan, 3-night trip

10/10 Excellent

Beautiful hotel and great service
jeffrey, 1-night trip

10/10 Excellent

Beautiful property with excellent service and staff.
Ramsay, 1-night trip

10/10 Excellent

Perfect service, ultimate luxury

Perfect service, ultimate luxury
Ahmad, 2-night trip

10/10 Excellent

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Richard, 3-night trip

10/10 Excellent

Beautiful hotel in a beautiful location, relaxing stay
David, 2-night trip

10/10 Excellent

Very clean and modern
Jamie, 1-night trip

10/10 Excellent

Beautiful all around! The venue is stunning
Usman, 2-night trip

10/10 Excellent

The property is exceptional,, all the staff are well trained,, the dining options are very good
Dalal, 2-night trip

10/10 Excellent

A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Michael, 3-night trip

10/10 Excellent

Wonderful hotel with majestic views!
Sue, 1-night trip

10/10 Excellent

Wonderful staff, wonderful spa area, wonderful breakfast !
Luxi, 1-night trip

10/10 Excellent

Absolutely gorgeous hotel with staff to match.
William, 2-night trip

6/10 Okay

I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start. The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality. I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel. This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.
Hoang, 3-night trip

10/10 Excellent

Nice place
Zhen, 2-night trip