Services:
I've requested some laundry, and i have signed the receipt with 5 Turkish liras, but upon checkout they have counted it as 5 euros, and when i requested a receipt they have mentioned it as extra charges, i think this is an act of a crime, to write prices in TRL and getting them paid in EURO.
Staff:
Staff are rude, we reached at 1am and they told us to wait, and showed them the booking receipt, the agent kept on telling us your name is not on the system, we have almost begged him to check our names but he kept on saying get back to your agency in a rude way, then we have insisted to check the names using our passports, he took our passport and found our names, then he said what are you waiting for? we said our room!!, the whole thing was flipped to 180 degrees, very disappointing,
Rooms:
Very very small, it was a double room for me and my friend and they gave us one bed its even smaller than queen size bed, then early morning we have booked another hotel for my friend, do they expect a room for 2 with this small bed.